Experience

RocSearch

• United Kingdom
• Business Consulting and Services
• 100 - 200 Employee

• Investment Research & Advisory

  • Aug 2021 - Mar 2023

  -Worked on buy-side/sell-side mandates, performed company and industry research using third-party databases; assisted clients in buyer/target identification; prepared company profiles and pitch decks, conducted benchmarking analysis on various financial and operational parameters; computed valuation using trading and transaction comps -Worked on multiple equity research and business valuation projects, including ICRs, quarterly reviews, flash reports, sector updates, valuation models… Show more -Worked on buy-side/sell-side mandates, performed company and industry research using third-party databases; assisted clients in buyer/target identification; prepared company profiles and pitch decks, conducted benchmarking analysis on various financial and operational parameters; computed valuation using trading and transaction comps -Worked on multiple equity research and business valuation projects, including ICRs, quarterly reviews, flash reports, sector updates, valuation models (DCF, LBO, SOTP, Comparable) and financial statement analysis Show less



VMock

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Client Success Analyst

  • Jul 2020 - Aug 2021

  -Managed post-sales account management and communication for 14+ B2B clients, developed strategies to increase product adoption and utilization, forecasted and tracked key account metrics on a monthly/quarterly basis -Liaised with 7 different product teams and business disciplines to customize offerings as per client requirements and provide the core team with the presentations and data reports addressing product issues/concerns to maintain and strengthen trust and relationships with… Show more -Managed post-sales account management and communication for 14+ B2B clients, developed strategies to increase product adoption and utilization, forecasted and tracked key account metrics on a monthly/quarterly basis -Liaised with 7 different product teams and business disciplines to customize offerings as per client requirements and provide the core team with the presentations and data reports addressing product issues/concerns to maintain and strengthen trust and relationships with users -Headed customer support, resolved 100+ queries/issues/request across 250+ Universities in USA, UK, Asia and Australia. Conducted root cause analysis on issues and feedback, suggested improvements to increase engagement and satisfaction; streamlined and automated customer support process with the introduction of chatbot with improved user interface Show less