Trade Marketing Team Leader

• Feb 2023 - Present

Deputy Manager

• Nov 2017 - Jan 2023

- Monitored and adjusted insurance claims of up to 15 billion VND. - Resolved conflicts between parties with different interests. - Facilitated meetings between policyholders, the insurances, the brokers and other third parties. Negotiated the method of reinstating a loss/damage and a compensation amount that can satisfy all of the parties. - Worked with international insurance and loss adjusting terms such as: London P&I Club, Charles Taylor etc. and managed the differences in culture and law system between the foreign companies and the Vietnamese companies. Show less

Account Executive

• Jan 2017 - Oct 2017

Planned and executed events for industry-leading companies such as: - 2016 Year end party for Nestlé - A sequence of events in Hanoi, Hai Phong, Binh Duong, and Ho Chi Minh City to promote Honda Vietnam’s new lines of motorcycles; each attracted over 5.000 attendees. - A sequence of engaging activations for VUS in Ho Chi Minh City; each attracted around 500 potential customers. Planned and executed events for industry-leading companies such as: - 2016 Year end party for Nestlé - A sequence of events in Hanoi, Hai Phong, Binh Duong, and Ho Chi Minh City to promote Honda Vietnam’s new lines of motorcycles; each attracted over 5.000 attendees. - A sequence of engaging activations for VUS in Ho Chi Minh City; each attracted around 500 potential customers.

Maketing Executive

• Jan 2016 - Dec 2016

- Planned and executed demo classes for potential customers; attracted around 100 potential customers per month.- Organised events for students such as: summer camps, halloweens, etc.- Achieved the highest students' retention rate among the Apollo's centres in the South of Vietnam.

Teaching Assistant

• Apr 2015 - Apr 2016

- Having taught and worked using only English, I brought my presentation skills, intercultural communication skills which I earned during my time working for Hardrock Café to a new level.

Event Team Leader

• Aug 2015 - Dec 2015

- Planned and executed Hoa Hoc Tro’s Garage Sale - the biggest event of Hoa Hoc Tro in the South of Vietnam which attracted over 10,000 attendees. - Worked with over 300 local brands to rent out kiosks in the event. - Worked with celebrities (Trung Quan, Tien Tien etc.) to organise their performance in the event. - Planned and executed Hoa Hoc Tro’s Garage Sale - the biggest event of Hoa Hoc Tro in the South of Vietnam which attracted over 10,000 attendees. - Worked with over 300 local brands to rent out kiosks in the event. - Worked with celebrities (Trung Quan, Tien Tien etc.) to organise their performance in the event.

Server

• 2014 - 2014

- Hardrock Café was a nice place to work. Hardrock provided chances to serve and talk to foreign customers, to develop intercultural communication skill. In addition, working with other staff of the house to maintain the "Hardrock's Kick ass service" was one of the best ways to improve my teamwork ability. - Hardrock Café was a nice place to work. Hardrock provided chances to serve and talk to foreign customers, to develop intercultural communication skill. In addition, working with other staff of the house to maintain the "Hardrock's Kick ass service" was one of the best ways to improve my teamwork ability.