Rune Grøn Skov
IT Supporter at H&B | Hildebrandt & Brandi- Claim this Profile
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Bio
Jesper Toft
Rune har altid leveret en god service. har altid kunne sætte sig ind i enes IT problemer og hjælpe gerne og går en mil ekstra for at for ITen til at virke. jeg vil varmt anbefale Rune
Daniel Bang Vestergaard
Rune is a skilled web-programmer and has a broad IT knowledge
Jesper Toft
Rune har altid leveret en god service. har altid kunne sætte sig ind i enes IT problemer og hjælpe gerne og går en mil ekstra for at for ITen til at virke. jeg vil varmt anbefale Rune
Daniel Bang Vestergaard
Rune is a skilled web-programmer and has a broad IT knowledge
Jesper Toft
Rune har altid leveret en god service. har altid kunne sætte sig ind i enes IT problemer og hjælpe gerne og går en mil ekstra for at for ITen til at virke. jeg vil varmt anbefale Rune
Daniel Bang Vestergaard
Rune is a skilled web-programmer and has a broad IT knowledge
Jesper Toft
Rune har altid leveret en god service. har altid kunne sætte sig ind i enes IT problemer og hjælpe gerne og går en mil ekstra for at for ITen til at virke. jeg vil varmt anbefale Rune
Daniel Bang Vestergaard
Rune is a skilled web-programmer and has a broad IT knowledge
Credentials
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ITIL Foundation v3
AXELOS Global Best PracticeNov, 2014- Nov, 2024
Experience
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H&B | Hildebrandt & Brandi
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Denmark
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Business Consulting and Services
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1 - 100 Employee
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IT Supporter
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Aug 2021 - Present
Ansvarlig for den daglige drift og support af H&Bs cirka 100 brugere, placeret i Aarhus og København. Opgaver inden for M365, Azure, Intune, spændende IT projekter og meget meget mere. Ansvarlig for den daglige drift og support af H&Bs cirka 100 brugere, placeret i Aarhus og København. Opgaver inden for M365, Azure, Intune, spændende IT projekter og meget meget mere.
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Johnson Controls
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Ireland
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Industrial Machinery Manufacturing
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700 & Above Employee
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Field IT Support Specialist
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Apr 2016 - Aug 2021
Part of the Nordic on-site support team in the global corporate IT Department. Responsible for 2nd line user support, for users at the plant facility in Højbjerg. Handling everything from Hardware and software troubleshooting on office and production IT equipment to printers, phones, computer installations and lease administration etc. Part of the Nordic on-site support team in the global corporate IT Department. Responsible for 2nd line user support, for users at the plant facility in Højbjerg. Handling everything from Hardware and software troubleshooting on office and production IT equipment to printers, phones, computer installations and lease administration etc.
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Ramboll
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Denmark
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Civil Engineering
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700 & Above Employee
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IT Supporter
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Sep 2012 - Mar 2016
As part of Ramboll Global IT Customer Service I was responsible for 1st and 2nd line support for the users primarily in Denmark. Support included Windows 7, Office 2010, Mobile phones and tablets (iOS, Android and Windows Phone) I also held a monthly IT introduction to new employees, guiding them through Rambolls IT setup. Participated in infrastructure projects at the Aarhus office, together with colleagues from the infrastructure department (Server upgrades, switch replacements etc.) As part of Ramboll Global IT Customer Service I was responsible for 1st and 2nd line support for the users primarily in Denmark. Support included Windows 7, Office 2010, Mobile phones and tablets (iOS, Android and Windows Phone) I also held a monthly IT introduction to new employees, guiding them through Rambolls IT setup. Participated in infrastructure projects at the Aarhus office, together with colleagues from the infrastructure department (Server upgrades, switch replacements etc.)
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Stibo Complete
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Denmark
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Printing Services
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100 - 200 Employee
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IT Supporter
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Jun 2009 - Sep 2012
Responsible for IT support for users in Stibo Graphic, this including operation of local servers, both internal and production servers. IT support included Windows 7, Office 2010, mobile phones etc. Participated in infrastructure projects, including wifi upgrade, switch replacement, server upgrades etc. Responsible for IT support for users in Stibo Graphic, this including operation of local servers, both internal and production servers. IT support included Windows 7, Office 2010, mobile phones etc. Participated in infrastructure projects, including wifi upgrade, switch replacement, server upgrades etc.
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Stibo
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Software Development
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1 - 100 Employee
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IT Supporter
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Mar 2006 - Jun 2009
IT-support for the users at Stibo Graphic. This including Windows, Office, mobile phones, servers, printers, IT purchases and much more. IT-support for the users at Stibo Graphic. This including Windows, Office, mobile phones, servers, printers, IT purchases and much more.
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TDC Erhverv
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Denmark
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IT Services and IT Consulting
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200 - 300 Employee
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1. level supporter - Erhverv
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Mar 2004 - Feb 2006
Callcenter supporter for business customers, supporting internet connections, hosting services and more. Callcenter supporter for business customers, supporting internet connections, hosting services and more.
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Engdalskolen
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Brabrand, Denmark
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IT Supporter
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Dec 2002 - Dec 2003
Delivering IT-support to both students and teachers. Responsible for installation of new computers, repairs, printers, projectors and other IT equipment. Delivering IT-support to both students and teachers. Responsible for installation of new computers, repairs, printers, projectors and other IT equipment.
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GRUNDFOS
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Denmark
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Industrial Machinery Manufacturing
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700 & Above Employee
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IT Supporter Apprentice
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Aug 1999 - Dec 2001
IT-supporter, on-site support both in production and in office. Software installations, phone support and much more. IT-supporter, on-site support both in production and in office. Software installations, phone support and much more.
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Education
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EUC Syd Sønderborg
IT-supporter -
Tjele Efterskole