Monika Solak

Customer Success Manager at Nexudus | Coworking, Flex & Hybrid workspaces software
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Contact Information
us****@****om
(386) 825-5501
Location
Genoa, Liguria, Italy, IT
Languages
  • Polish Native or bilingual proficiency
  • English Professional working proficiency
  • Turkish Limited working proficiency

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Bio

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5.0

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Arda Koterin

Monica is a cheerful teammate with a great dedication to team success and cohesion. Her energizing passion and critical approach helped the team to survive in dynamic circumstances. Looking forward to crossing our paths again in near future.

LinkedIn User

Monika is part of our customer success team, supporting our clients on a daily basis so that they can leverage Insider products as much as possible to achieve desired outcomes. Her positive approach, sense of duty, willingness to support clients were key virtues which every team member and I appreciate a lot. She is a great team player.

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Credentials

  • Google AdWords Essential Training
    LinkedIn
    Aug, 2017
    - Nov, 2024
  • Customer Service Fundamentals
    LinkedIn
    Mar, 2017
    - Nov, 2024
  • Excel 2013 Essential Training
    LinkedIn
    Mar, 2017
    - Nov, 2024
  • Inside Sales
    LinkedIn
    Mar, 2017
    - Nov, 2024
  • Online Marketing Fundamentals
    LinkedIn
    Mar, 2017
    - Nov, 2024
  • GRE
    GRE® General Test
    Apr, 2014
    - Nov, 2024
  • IELTS
    British Council
    Apr, 2014
    - Nov, 2024

Experience

  • Nexudus | Coworking, Flex & Hybrid workspaces software
    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Success Manager
      • Oct 2022 - Present

    • Head Of Sales
      • Jan 2019 - Sep 2022

    • Customer Onboarding Specialist
      • Dec 2017 - Jan 2019

      Nexudus is a white-label software that helps coworking spaces automate many of their daily tasks and processes, such as accounting, booking management, access control or lead and member management. It also has a range of features to help create synergies between members and lets them manage their accounts and professional profiles online.http://coworking.nexudus.com/en

  • Insider.
    • Software Development
    • 700 & Above Employee
    • Operational Account Manager, Customer Success Team, SaaS solution for e-commerce managers
      • Mar 2017 - Oct 2017

      Responsible for handling overall responsibility for managing the customer relationship with e-commerce departments from biggest companies operating in Poland as New Balance, Yves Rocher, Multikino and Top Secret. Supervising adaptation of Insider's Internet technology. Planning strategic campaign to help the customers meeting their objectives.Working in highly dynamic environment of start up. Responsible for handling overall responsibility for managing the customer relationship with e-commerce departments from biggest companies operating in Poland as New Balance, Yves Rocher, Multikino and Top Secret. Supervising adaptation of Insider's Internet technology. Planning strategic campaign to help the customers meeting their objectives.Working in highly dynamic environment of start up.

  • International Trade Company Kasol Kazberuk
    • Trainee, Office Administration and Inside Sales
      • Apr 2014 - Jun 2014

      Data analysis, documents completion, acquiring new clients, contact with clients. Data analysis, documents completion, acquiring new clients, contact with clients.

  • International Trade Company Kasol Kazberuk
    • Market Research Intern
      • May 2013 - Jun 2013

      Market Research (primary research) in Turkey for the food company. Market Research (primary research) in Turkey for the food company.

Education

  • Uniwersytet w Białymstoku
    Master of Arts (M.A.), Business Administration and Management, General
    2014 - 2017
  • Bahçeşehir Üniversitesi
    Master of Business Administration (M.B.A.), Business Administration and Management, General
    2015 - 2016
  • Uniwersytet w Białymstoku
    Bachelor's degree, International Economic Relations
    2011 - 2014
  • Anadolu Üniversitesi
    Erasmus, Economics/Business Administration
    2012 - 2013

Community

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