Adu Saarah-Mensah

IT Manager at Revitalise Respite Holidays
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us****@****om
(386) 825-5501

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5.0

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Paul Mampilly

I have worked with Adu indirectly for the last last two years, I can confidiently say that he is the utmost professional for Revitalise Respite Holidays. He treats every problem or issue with the same attitude and makes sure that it is resolved to its natural end. He was integral in Information Technology department, and was very approachable if you had any issues or queries. His skills in SQL Server and Javascript are amazing and with both his foundations in this and another skills that he has picked up and learned, he has used his business analysis knowldge to make sure that Revitalise Respite Holidays was not overspending in their IT needs. He had implemented and looked after the intergration of the organisation's IT needs to a third party, and made sure that this had been successfully carried out with minmal issues. Even when teething problems had occured in implementation, Adu had taken these issues in his stride and actioned upon them with minimal fuss and the highest professionalism. Adu, to me, is the dictionary definition of professionalism, and I have enjoyed my time working with him and would work with him again. I would highly recommend Adu without a second thought.

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Experience

    • United Kingdom
    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • Mar 2019 - Present

      -- Led the migration of email, desktop, telephony, network and IT infrastructure support of our entire office, shops and off-site centers from the old third party service provider to a newer one.-- Designed and implemented an automated workflow application that on-boarded Volunteers in their journey of providing respite care for the disabled. -- Supervised the support and management of Remote Desktop servers that served over 100 simultaneous remote logins daily.-- Managed virtual servers, using VMWare, to cater for Microsoft Exchange, SQL Server, Gateway, Domain controllers, File and Print servers. -- Managed vendors in the supply of internet, telephony services, infrastructure support, printers and printing supplies for the best value for money products and services.

    • Belgium
    • Financial Services
    • 1 - 100 Employee
    • Software Developer (Contract)
      • Jan 2018 - Oct 2018

      -- Resolved issues with legacy alarm polling system that was intermittently causing thousands of pounds of loss due to excessive polling.-- Converted the database for the polling application from MS SQL Server 2003 to a PostgreSQL database.-- Improved upon the logging of the alarm polling application to provide more useful debugging information.-- Advised on the environmental and system architecture using best practices. -- Resolved issues with legacy alarm polling system that was intermittently causing thousands of pounds of loss due to excessive polling.-- Converted the database for the polling application from MS SQL Server 2003 to a PostgreSQL database.-- Improved upon the logging of the alarm polling application to provide more useful debugging information.-- Advised on the environmental and system architecture using best practices.

    • Deputy Manager IT
      • Aug 2014 - Dec 2017

      -- Led cross-functional teams to successful delivery of complex business initiatives.-- Demonstrated technical leadership in all aspects including development, architecture, testing, and deployment.-- Responsible for the yearly budget for IT, with a combined CAPEX and OPEX exceeding sixty million dollars ($60,000,000)-- Utilized my relationships with the Bank’s IT vendors to renegotiate contracts for internet and WAN services resulting in a cost savings of $1,000,000 a year.-- Conducted Disaster Recovery failover tests twice a year at a 98% success rate. These tests ran over two days and involved live transactions being committed to the failover site by staff of Operations Division-- Relocation of Production Data Center - Supervised the relocation of the production Data Center from the old site to a newly constructed site. This was a 2-day process involving the movement of physical servers, ACs, network devices and connections, power supply, etc. -- Upgrade of Internet and Mobile Banking Services- championed the successful implementation of new internet and mobile banking applications that connected over 300,000 customers to their accounts and provided innovative banking products and services.-- Mentored and managed a staff of 25 employees in their various IT career paths and they received the training they required.-- Created new IT and Security policies and ensured old ones were up-to-date and relevant and that the processes outlined in them were constantly being adhered to.

    • Head, ICT
      • Jan 2010 - Jul 2014

      -- Led the migration from the legacy ERP to a more robust and user-friendly ERP-- Ensured that all systems, servers, telephony services had an uptime of 99.9%-- Managed vendors who supplied infrastructure, telephony and networking services and ensured that the company was receiving value for cost for services received-- Formulated and implemented IT and E-Business policies and strategic plans and ensured their compliance.-- Conducted annual IT needs and risk assessments and prepared the yearly IT budget.-- Implemented a new Disaster Recovery and Business Continuity Plan and set the groundwork for testing their efficacy.-- Ascertained management information requirements of QIC

    • Financial Services
    • 700 & Above Employee
    • Senior Programmer
      • Jul 2006 - Apr 2009

      -- Ensured the insurance policies and financial data meet industry standards and regulations and adhere to the Sarbanes Oxley rules.-- Maintained the integrity of financial data by supporting a fail-over region that contains production data and implementing comprehensive business continuity processes.-- Supported a multi-platform system, SQL-PL/SQL, DB2 UDB, UNIX shell scripting, Hyperion and Clarity Reporting Software, Business Intelligence, Hyperion OLAP, Java and XML.-- Involved in the entire development life cycle of projects; Latest project was to automate and load Timberline daily data feeds from the Investments Division into the Essbase OLAP cube for financial accounting reporting.

    • United States
    • Insurance
    • Lead Programmer
      • Apr 2004 - Jul 2006

Education

  • University of Iowa - Henry B. Tippie College of Business
    MBA, Entrepreneurial and Small Business Operations
    2005 - 2007
  • Luther College
    B.A., Computer Science and Mathematics
    1999 - 2002
  • Presec
    SSSCE, Science
    1995 - 1997
  • Christ the King
    BECE
    1988 - 1994

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