Compliance Manager

• Oct 2022 - Present

Golf Writer - Golf Monthly

• Nov 2021 - Present

See my work - https://www.golfmonthly.com/author/james-hibbitt See my work - https://www.golfmonthly.com/author/james-hibbitt

Compliance Manager

• Aug 2022 - Sep 2022

Internal Auditor

• Feb 2021 - Jul 2022

Performing internal audit assignments for all Flutter brands; which include Paddy Power, Betfair, FanDuel, Fox Bet, Sportsbet.com, Adjarabet, Poker Stars, Full Tilt, Bet Easy, Oddschecker and Sky Betting & Gaming

Golf Writer - Sporting Life

• Jul 2019 - Nov 2021

Writing betting tips and guides as well as tournament preview and reviews

Operations Manager

• Mar 2020 - Feb 2021

The overall management and running of the Risk & Responsibility department on a daily basis; leading the department in meeting the evolving needs of the business. The department itself is made up of three key elements - real time monitoring, customer due diligence & fraud. Weekly reporting and insight; providing both statistical and analytical commentary appropriate for senior management.Reviewing and challenging existing processes in order to identify and exploit opportunities to improve.Critically assessing performance within the team to identify high and low performance.Representing the department in cross-business meetings to ensure that business risks and operational processes are suitably considered.Supporting the Risk Leadership Team in achieving the strategic and operational targets of the department.The complete ownership of escalated and high risk scenarios, ensuring that logical and justified decisions are made, documented and communicated to all relevant stakeholders. Show less

Internal Auditor

• Dec 2017 - Mar 2020

Undertaking risk based internal audit assignments across the Sky Betting & Gaming group and presenting statements of fact with recommendations by way of report. Subject matters include, but are not limited to, Anti-Money Laundering, Customer Due Diligence, Responsible Gambling & Advertisement (including brand protection and reputation).Identify new and developing areas of risk for escalation to the Senior Leadership Team and assess whether those risks need further attention as part of the annual audit plan.Assess whether technology risks are mitigated across the business and with Sky Betting and Gaming’s suppliers.Monitor internal fraud controls and prepare investigation and deficiency reports for senior stakeholders. Show less

Technical Compliance Analyst

• Jun 2016 - Dec 2017

Assist and in some cases lead in the facilitation of external audits, preparing interview schedules and co-ordinating with internal stakeholders and auditor(s). Notable audits include UKGC, PCI DSS & Financial Risk. Deliver audit evidence and oversee the remediation of any issues in a timely manner.Track compliance controls and collate evidence outside of audit to ensure consistent compliance.Report on the status of compliance to internal stakeholders and senior management & report on technical audit controls to third parties e.g. monthly returns to AGCC and quarterly Remote Event Submissions to UKGC.Monitor and report on the remediation of vulnerabilities e.g. those identified through vulnerability scanning, pen testing etc.Assist in the security risk assessment process; working with colleagues across the organisation to identify potential risks from new systems / solutions / processes and appropriate mitigation.Provide advice on technical compliance aspects to stakeholders.Facilitate the annual review of security policies and intermittent updates as and when required. Assist in working towards compliance with new or changing regulations impacting SB&G or technical accreditation. Show less

Compliance & Appeals Manager

• Apr 2014 - Jun 2016

As a member of the Senior Leadership Team, my main responsibility was to ensure all areas of the business were compliant with legal and regulatory requirements. The business itself was regulated by 4 governing bodies. I was responsible for identifying, reviewing and managing risks that were presented to the business; both on a corporate & operational level. In the event the risk was breached, I would then be responsible for managing the event until a solution was reached. I was also responsible for Customer Due Diligence (CDD) and using these profiles to strategically direct the business in terms of its clients. I presented statistics to the Qualification Regulators and undertook analytical exercises to identify to business opportunity. My responsibilities would also permit me to liaise directly with other Awarding Organisations as and when required. I would undertake independent hearings of appeals, in line with the company's publically available policy. I was also part of the Company's Legal Department and would liaise directly with our internal and external solicitors on matters such as theft of intellectual property and Copyright infringements. I would also actively undertake investigations on the more serious matters in which the company was presented with. This would include allegations and/or instances of malpractice, fraud and investigations involving the company's regulators (Ofqual), the NCA, Police, Security Industry Authority or Home Office. Show less

Senior Centre Support Officer (Investigation)

• Jun 2013 - Apr 2014

I was responsible for managing a team of 8 Centre Support Officers.Their role was to investigate allegations and instances of malpractice and maladministration across all HABC qualifications and therefore, I oversaw and supported their actions and performance. As well as overseeing their investigations, I would actively undertake the more serious matters (such as clear plagiarism, copyright, theft & fraud).I was also responsible for authoring reports for the attention of HABC Directors and/or the Qualification Regulators. Show less

Centre Support Officer (Investigation)

• May 2012 - Jun 2013

During this period, I actively investigated allegations and instances of malpractice and maladministration across all HABC qualifications. This would involve direct liaison with internal staff members, HABC Clients and, where necessary, the qualification regulators.As with all roles of an investigative nature, I was responsible for interviewing relevant parties to ensure HABC was in receipt of all relevant information. In the event malpractice (or persistent maladministration) was identified, I was responsible for instructing corrective measures and/or imposing formal sanctions. Show less

Accounts Assistant

• Jun 2011 - May 2012

Responsible for day-to-day office support for HABC clients, ensuring the highest standards of service were consistently delivered. Delivering high levels of Account Management to all HABC clients delivering qualifications in a number of sectors. The sectors included, Security, Food Safety, Health and Safety and First Aid.During this time, I was the direct liaison between HABC and its Clients and would help support and promote HABC's services. I would also assist with all queries relating to the delivery of HABC qualifications to ensure the clients needs were fully met. Additionally, I helped generate business and lead training providers through their application to become an Approved HABC Centre. Show less

Quality Administrative Assistant

• Sep 2009 - Jun 2011

Responsible for the marking of all examination and assessment materials returned by Approved HABC training providers; in line with the Company's service level agreement.I was also responsible for the distribution of certificates for all successful learners.