Experience

HVAC Investigators (HVACi)

• United States
• Insurance
• 1 - 100 Employee

• Technical Writer

  • Dec 2022 - Present

  United States



Pink Warrior Makeup Artistry

• Owner/Makeup Artist

  • Jun 2013 - Present

  Pink Warrior Makeup Artistry is an onsite professional hair and makeup artistry for events, weddings, special occasions, modeling shoots and theatrical productions. We have several gifted makeup artists and hair stylists available to handle any size group - large or small that need beauty services throughout North Carolina. We have over 25 years experience in the industry and have a lot of fun!! We promise that we will work our hardest to give you the look you want while making you smile at… Show more Pink Warrior Makeup Artistry is an onsite professional hair and makeup artistry for events, weddings, special occasions, modeling shoots and theatrical productions. We have several gifted makeup artists and hair stylists available to handle any size group - large or small that need beauty services throughout North Carolina. We have over 25 years experience in the industry and have a lot of fun!! We promise that we will work our hardest to give you the look you want while making you smile at the same time! Show less



Mind Flight Media

• United States
• Advertising Services

• Owner

  • Mar 2021 - Dec 2022

  North Carolina, United States Website Design and Management for small to medium businesses. Video and Photo for all business needs.

• Owner

  • Mar 2021 - Dec 2022

  North Carolina, United States Website Design and Management for small to medium businesses. Video and Photo for all business needs.



Bollinger Images

• Client Services and Marketing

  • Sep 2012 - Oct 2021

  Client Services Customer Service Marketing Office Management Makeup Artist Talent Coordinator



Wize Home Direct

• Marketing Specialist

  • Jan 2021 - Apr 2021

  Hickory, North Carolina, United States



At The Heels Weddings and Events

• Wedding Planner/Designer

  • May 2013 - Jan 2014

  Charlotte, NC Full wedding planning and design services



Mutual of Omaha

• United States
• Financial Services
• 700 & Above Employee

• Customer Service and Claims Supervisor

  • Aug 1998 - Apr 2009

  Gastonia, NC •Managed between 14-19 claims examiners at all times •Followed and administered guidelines to ensure that all HIPPA regulations were followed •Ensured the security of claims information for several government clients •Reviewed all large dollar medical claims processed to ensure accuracy including hospital, physician, and foreign claim types •Interviewed, hired and trained prospective employees to process various types of medical claims •Maintained an extremely low turnover rate… Show more •Managed between 14-19 claims examiners at all times •Followed and administered guidelines to ensure that all HIPPA regulations were followed •Ensured the security of claims information for several government clients •Reviewed all large dollar medical claims processed to ensure accuracy including hospital, physician, and foreign claim types •Interviewed, hired and trained prospective employees to process various types of medical claims •Maintained an extremely low turnover rate with in my personal team •Managed workload distribution to ensure quality and production objectives were met and/or exceeded •Implemented continuous process improvement to minimize expenses and maximize customer service quality •Analyzed end-to-end business processes within my team and within the company to ensure that strategic objectives were met with maximum efficiency •Collected and analyzed statistical data to establish production goals for claims processing, claim adjustment and appeals, and customer service for both the Gastonia, NC office and the Aberdeen, SD office •Promoted teamwork and accountability through team functions, challenges, open discussion and timely reviews •Interacted with internal and external customers on a regular basis •Participated in cross-functional workgroups to further develop knowledge of all parts of the company •Traveled to various events throughout the country to promote our clients policies and to answer any questions regarding Mutual of Omaha. •Helped to organize fundraisers for Holy Angels and the National MS Society •Negotiated a contract with a local gym for all Mutual of Omaha employees Show less