Shakira Polite
Strategist at Be Polite Creative- Claim this Profile
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English Native or bilingual proficiency
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Spanish Professional working proficiency
Topline Score
Bio
David Adusei
Had the pleasure of working with Shakira at the beginning of my career. Her incredible patience and acute knowledge of the customer experience landscape enabled my growth under her supervision, resulting in the opportunity to lead initiatives that had profound impact on a brand rapidly growing in the U.S. Shakira was instrumental in my leadership development and was inspiring to work with.
Caroline Scott
Shakira is very professional and has extensive knowledge in all aspects of customer relations. In a field which can be quite demanding, Shakira always maintains a professional demeanor and this also makes her great at conflict resolution.
David Adusei
Had the pleasure of working with Shakira at the beginning of my career. Her incredible patience and acute knowledge of the customer experience landscape enabled my growth under her supervision, resulting in the opportunity to lead initiatives that had profound impact on a brand rapidly growing in the U.S. Shakira was instrumental in my leadership development and was inspiring to work with.
Caroline Scott
Shakira is very professional and has extensive knowledge in all aspects of customer relations. In a field which can be quite demanding, Shakira always maintains a professional demeanor and this also makes her great at conflict resolution.
David Adusei
Had the pleasure of working with Shakira at the beginning of my career. Her incredible patience and acute knowledge of the customer experience landscape enabled my growth under her supervision, resulting in the opportunity to lead initiatives that had profound impact on a brand rapidly growing in the U.S. Shakira was instrumental in my leadership development and was inspiring to work with.
Caroline Scott
Shakira is very professional and has extensive knowledge in all aspects of customer relations. In a field which can be quite demanding, Shakira always maintains a professional demeanor and this also makes her great at conflict resolution.
David Adusei
Had the pleasure of working with Shakira at the beginning of my career. Her incredible patience and acute knowledge of the customer experience landscape enabled my growth under her supervision, resulting in the opportunity to lead initiatives that had profound impact on a brand rapidly growing in the U.S. Shakira was instrumental in my leadership development and was inspiring to work with.
Caroline Scott
Shakira is very professional and has extensive knowledge in all aspects of customer relations. In a field which can be quite demanding, Shakira always maintains a professional demeanor and this also makes her great at conflict resolution.
Experience
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Be Polite Creative
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United States
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Business Consulting and Services
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1 - 100 Employee
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Strategist
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Oct 2020 - Present
As a strategist, I work collaboratively with client teams and cross-functional creatives to develop impactful narratives that elevate the human experience and foster deeper, more meaningful connections between consumers and brands. Work includes: The Brooklyn Nets, CAMBA Inc. and The Jamaica Center for Arts & Learning As a strategist, I work collaboratively with client teams and cross-functional creatives to develop impactful narratives that elevate the human experience and foster deeper, more meaningful connections between consumers and brands. Work includes: The Brooklyn Nets, CAMBA Inc. and The Jamaica Center for Arts & Learning
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D&AD
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United Kingdom
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Design Services
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300 - 400 Employee
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D&AD SHIFT with Google
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Oct 2022 - Present
The program was instrumental in honing my skills as a Creative Strategist and allowing me to specialize in Ethnography. D&AD is an industry led night school program for creatives. The program creates space for self-made talent to learn from and connect with the advertising industry. The program was instrumental in honing my skills as a Creative Strategist and allowing me to specialize in Ethnography. D&AD is an industry led night school program for creatives. The program creates space for self-made talent to learn from and connect with the advertising industry.
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Brooklyn Braised Events
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United States
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Food and Beverage Services
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1 - 100 Employee
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Brand Strategy Manager
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May 2019 - Jul 2020
Ensure that campaigns and initiatives were optimized for maximum impact by providing brand guidance. By conducting market research analysis, generating insights, and establishing brand identity. I was also responsible for the external positioning of the brand, ensuring that values were translated into actions and accurately communicated to partners. Ensure that campaigns and initiatives were optimized for maximum impact by providing brand guidance. By conducting market research analysis, generating insights, and establishing brand identity. I was also responsible for the external positioning of the brand, ensuring that values were translated into actions and accurately communicated to partners.
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Nutrafol
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United States
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Retail Health and Personal Care Products
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100 - 200 Employee
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Senior Analyst
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Sep 2017 - Apr 2019
I worked as an Analyst, providing effective solutions to consumer problems. Leading initiatives that promoted growth among BIPOC and female consumers aged 65 and above. Additionally, I helped to enhance the customer experience by making informed recommendations based on consumer data, market research, and insights. I worked as an Analyst, providing effective solutions to consumer problems. Leading initiatives that promoted growth among BIPOC and female consumers aged 65 and above. Additionally, I helped to enhance the customer experience by making informed recommendations based on consumer data, market research, and insights.
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A.P.C.
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France
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Textile Manufacturing
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300 - 400 Employee
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US Customer Experience Manager
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Sep 2014 - Apr 2017
As the manager of customer experience and communication for A.P.C. North America, I was responsible for developing best practices, building teams, and creating programs to enhance the customer experience. As the manager of customer experience and communication for A.P.C. North America, I was responsible for developing best practices, building teams, and creating programs to enhance the customer experience.
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Cartier
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Senior Brand Analyst
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May 2012 - Apr 2014
In my role as Senior Brand Analyst, I was responsible for managing the flow of consumer information in SAP. Making suggestions to improve the consumer experience with a focus on after-sale service. I also created copy for communications templates used by the North American customer experience teams. In my role as Senior Brand Analyst, I was responsible for managing the flow of consumer information in SAP. Making suggestions to improve the consumer experience with a focus on after-sale service. I also created copy for communications templates used by the North American customer experience teams.
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Education
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2002 - 2003
City University of New York-John Jay College of Criminal Justice
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