Experience

Meals on Wheels San Francisco

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Development Coordinator

  • Sep 2023 - Present

  Meals on Wheels San Francisco is the largest provider of home-delivered meals to seniors in San Francisco. Their mission is to provide a network of services that allow seniors to live in their homes as long as possible, with dignity and independence. • Assist in research activities to inform strategies for prospects, initiatives, and in the planning/implementation of donor cultivation • Perform administrative duties to support the entire development department, such as calendaring and scheduling meetings, reimbursements, expenses, and other duties as assigned • Assist in preparing materials, including agendas, presentation decks, and internal mailings • Manage printed materials including sourcing, pricing, etc. • Serve as the internal lead for collecting, distributing, organizing, and tracking the mail intake process • Retrieve donor and prospect information and update records • Assist the Director of Operations in preparing detailed reports on the giving programs, using necessary functions to synthesize and present data • Review and track funds and report on the use of gifts to donors as assigned • Facilitate gift document processes • Manage Workplace Giving portals and company requests • Work closely with Senior Director of Individual Giving and Director of Operations to coordinate outreach efforts • Provide event support, including management of fundraising software, outreach to restaurant and restauranteur partners, and silent auction assistance • Commit to promoting and supporting an environment of diversity, inclusion, and equity Show less



Openhouse

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Community Programs Coordinator

  • Oct 2020 - Aug 2023

  Openhouse is a San Francisco Bay Area nonprofit enabling LGBTQIA+ elders to overcome the unique challenges faced as they age by offering housing assistance, direct services, and programs to create community, foster meaningful relationships, and provide ongoing support. • Embraced and promoted the Openhouse mission to provide community, address food insecurity, and eliminate social isolation for LGBTQIA+ elders • Managed a weekly onsite grocery distribution program (in partnership with SF Marin Food Bank and Mercy Housing) for nearby residents and the Openhouse community at large • Managed other community-based programs, including an online cooking class, health & wellness activities, and outings to museums and other sites of interest • Worked within budget guidelines for food and community related programs • Provided ongoing support and management of food support volunteers during COVID to ensure safety protocols outlined by the San Francisco Department of Public Health were being carefully followed • Worked closely with volunteer coordinator to arrange support for LGBTQIA+ elders with their individual and ongoing volunteers • Coordinated enrollment into food support programs at Openhouse and partner agencies for LGBTQIA+ elders seeking food assistance, acquiring important essentials, and maintaining optimum nutrition • Referred community members to other Openhouse programs that could enrich their lives • Provided backup operations support for daily maintenance and COVID protocol of Openhouse facilities • Greeted guests, community members, and offsite staff to ensure their visits were safe, welcoming, and productive Show less



Design Media, Inc.

• United States
• Advertising Services
• 1 - 100 Employee

• Copyeditor/Proofreader

  • Mar 2018 - Dec 2021

  Design Media is a San Francisco based digital communications company serving global organizations. We create integrated solutions and immersive experiences designed to captivate and engage audiences and exceed business goals. Our virtual team of project managers, graphic designers, and other key players work tirelessly to ensure accuracy and timely delivery of all projects. • Proofread and edited a broad range of projects within various online platforms for accuracy, grammar, and clarity • Maintained a highly flexible work schedule to accommodate unexpected schedule changes • Reviewed audio files for accuracy in pronunciation and compatibility with scripted materials • Assisted with proposal writing to assemble and collate all required components • Conducted online research for any project issues that require further clarity • Compiled feedback from clients to continually update individual style guides • Kept up with global style changes to ensure all content is culturally and socially appropriate Show less



Medium

• United States
• Online Audio and Video Media
• 700 & Above Employee

• Copyeditor

  • May 2019 - Aug 2020

  Medium is a major online content provider, which in the words of its CEO Evan Williams “exists to deepen your understanding of the world and to spread ideas that matter.” Its platform features a hybrid collection of novice and professional writers and publications, along with blogs and publishers that are exclusive to Medium. • Collaborated, shared ideas, and resolved issues with a virtual team of editors using Slack and other online platforms • Edited writer's raw content for grammar, clarity, and style • Worked directly with writers to provide editorial suggestions and direction • Created rough drafts of articles in the editorial pipeline using Medium's text-editing platform • Performed final proofread and edits to a large number of articles nearing publication • Adhered to the Medium style guide and contributed to its ongoing development • Applied AP style to any content not initially addressed by the Medium style guide Show less



Transiris

• United States
• Marketing Services
• 1 - 100 Employee

• Writer/Editor

  • Nov 2017 - Oct 2018

  Transiris Corporation is an innovative consultancy in the area of Digital Marketing, Marketing Automation, Analytics, Big Data, and Data Privacy with an emphasis on providing enterprise strategy, infrastructure, and solutions to Fortune 500 companies. Worked both remotely and in-house with a global team of experts to produce consistent, highly-targeted messaging and content for the entire organization. • Developed and edited content in collaboration with team members from operations, marketing, sales, and consulting • Worked with account managers and consultants to create and edit content for pitch decks and client presentations. • Created and updated company resumes and profiles for technical and business consultants • Worked directly with international marketing team to generate engaging content for email campaigns • Key contributor to marketing team’s rebranding of company website and social media presence • Assisted non-native English speaking staff in crafting, revising, and enhancing emails, presentations, etc. Show less



ALC EDUCATION INC.

• Japan
• Book and Periodical Publishing
• 1 - 100 Employee

• Corporate Consultant/Content Developer

  • 2005 - 2017

  ALC Press, Inc./ALC Education is a leading provider of business communication consulting to high-profile corporate clients in the greater Tokyo area. In this role, I designed and taught Business English courses for global business leaders, major pharmaceuticals, shipping firms, and other business organizations. Originally hired to teach at a prestigious, private Yokohama elementary school; actively recruited due to award-winning experience teaching children, including those with special needs. • Designed and taught English courses to business clients at their offices • Tailored lesson plans to suit multiple student skill levels and abilities • Served as a key player in the creation of branded, original teaching materials • Adhered to strict client confidentiality standards in accordance with Japanese P-Mark system • Strived to obtain elevated results from even less-motivated students Show less



Room to Read

• Non-profit Organizations
• 700 & Above Employee

• Report Editor/Writer

  • 2010 - 2012

  An international nonprofit organization serving communities in 9 countries throughout Asia and Africa. Founded on the belief that "world change starts with educated children," the organization primarily focuses on literacy and gender equality in education. Worked closely with global representatives to maintain monthly updates on projects in various locations, and served as lead for a team of writers to create the annual report in a consistent voice and style. • Edited and proofread ongoing project reports for accuracy, clarity, and consistency • Wrote and edited both internal and external communications • Input and revised all information within the company's Salesforce database • Managed personal workload to ensure that all reports were completed on time • Communicated globally with team members to maintain workflow efficiency • Authored company's 2011 Year in Review Report Show less



Interac America

• United States
• Human Resources Services
• 100 - 200 Employee

• Assistant Language Teacher

  • 2004 - 2005

  Leading private provider of assistant language teachers to schools in every region of Japan. Taught English grammar and communication skills to youth at public junior high schools and special needs schools. Able to create a comfort level with students who normally shy away from speaking English. • Worked with local Japanese English teachers to create meaningful lesson plans for junior high school English learners • Brought the use of English into real‐life learning situations • Participated in seasonal school functions and cultural activities • Earned appointment as sole English teacher to all Yokohama special needs schools and hospitals • Granted honors in appreciation from City of Yokohama Board of Education Show less



University of California, San Francisco

• United States
• Higher Education
• 700 & Above Employee

• Senior Marketing Copywriter

  • 2003 - 2004

  Services for UCSF students and staff, including sports, yoga, fitness facilities, and offsite adventure trips such as camping and rafting. Created original print and online materials to promote health programs, reorienting and rebranding the entire effort with the impetus of the grand opening of a new campus facility. Reported directly to marketing manager in the 6‐person marketing division. • Contributed original ideas to establish a more modern image for the marketing group and the health & wellness offerings • Developed compelling, customer‐driven campaigns and promotions • Established professional rapport with more than 30 senior stakeholders Show less



Gaba Corporation

• Japan
• Education Administration Programs
• 300 - 400 Employee

• Private Language Instructor/Database Editor

  • 2002 - 2003

  A new entrant, during my employment there, in a highly competitive market, with higher‐priced, uniquely-tailored instructional offerings for students of all levels. Taught exclusive, one-to-one lessons in conversational and business English to adult students using interactive online resources and textbooks. • Helped establish and build a new school's reputation to become the #1 of its type. • Provided an above‐and‐beyond level of service during a tumultuous, early-growth period of the organization • Maintained a database for students to track daily lessons, see test results, store personal data, and maintain course objectives Show less



Bluelight

• 1 - 100 Employee

• Digital Copywriter

  • 2000 - 2002

  Kmart Corporation’s effort to gain an online presence through free ISP service and e‐commerce website. Crafted copy to help a 100‐year‐old discount store establish itself on the internet with a mass‐market retail website targeted to novice computer users. Instrumental in achieving the image, marketing voice, and office procedures at the heart of the mission. • Styled an old‐guard company as a competent internet player. • Created, edited, and proofread editorial and product copy for a variety of merchandise • Helped ease inexperienced users unfamiliar with the internet into the world of online shopping • Worked directly with merchants and designers to create seasonal campaigns, product launches, and merchandise stories • Managed and edited the work of an offsite team of freelance copywriters • Increased website traffic by making weekly updates and creating marketing material to drive shoppers to the site Show less



Macy's

• United States
• Retail
• 700 & Above Employee

• Advertising Copywriter/Editor

  • 1992 - 2000

  Created, proofread, and refined content for the direct mail, magazine, and ROP (newspaper) advertising divisions of huge national department store. Worked in a highly structured, fast‐paced environment to disseminate marketing messages to Macy’s customers. • Wrote and edited a wide variety of direct mail catalogs, mailers, and newspaper ads and inserts • Participated in marketing brainstorms. Proposed and prototyped several successful campaigns and special promotions • Worked directly with merchants and clients managing production schedules, expectations, and content • Trained, managed, and edited a staff of freelance writers • Increased ties with related departments Show less