Experience

FirstLook Systems

• Software Development
• 1 - 100 Employee

• Sr. Quality Assurance Engineer

  • Jun 2011 - Present



Sage

• United Kingdom
• Software Development
• 700 & Above Employee

• Sr. Quality Assurance Engineer

  • Nov 2004 - Jun 2011

  Architected the regression framework for Millennium, an interactive fund raising web application Automated functionality in the highest area of traffic, Giving Detail, for Millennium in less than 3 months Automated 96.5% of all GUI tests in Fund Accounting, including our newest modules in the current release Created and executed scalable load test scripts in AutoIT for our hosted application thru Rackspace Primary contact for qualifying our Virtual Applianz hardware environment for our customers Restructured all automated Robot test cases in a more compartmental, object oriented format to reduce maintenance costs Designed modular, comprehensive test suites to increase flexibility for regression run time Worked closely with product management and customer support during system automation to increase regression code coverage while emulating genuine customer actions Built install packages for our training team using Wise Installer Defined all the sql scripts for our server and workstation installs Show less



Sage Software (Best Software)

• Quality Assurance Engineer

  • Sep 2001 - Nov 2004

  Developed automated regression scripts using SQA Visual Basic within the Rational Test Manager toolset Documented all regression test suites in order to insure the quality and stability of our accounting product-Sage MIP Fund Accounting Maintained, upgraded, and configured all hardware within the test lab, including the switches, power supplies, printers, legacy computers, and virtual images. Provided vital feedback during early stages of design to ensure focus is on the highest level of value within our deadline Engineered ghost images with batch scripts that modified BIOS and network settings so as to install an O/S within a couple of minutes Constructed several LANs using manual IP in the Automated Test Lab and auto IP in the QA Test Lab Show less



Micro Information Products

• Quality Assurance Specialist

  • Feb 2000 - Sep 2001

  Stabilized the data export routine using Robot Analyzed defects, then tracked them through their entire life until closed so issues were handled properly Composed 1000's of well formulated, versatile test cases to supplement the regression scripting Created detailed, fast and easy to use spreadsheets to test yearly State and Federal Tax updates, now a standard QA tool Performed manual testing throughout the SDLC of our accounting product Stabilized the data export routine using Robot Analyzed defects, then tracked them through their entire life until closed so issues were handled properly Composed 1000's of well formulated, versatile test cases to supplement the regression scripting Created detailed, fast and easy to use spreadsheets to test yearly State and Federal Tax updates, now a standard QA tool Performed manual testing throughout the SDLC of our accounting product



AG Systems

• Technical Support/QA Specialist

  • Feb 1999 - Jan 2000

  Responsible for real time support for over 200 clients Functional testing for weekly versions of Perfect Fit and PCMH on Mac and Windows Wrote detailed step-by-step bug reports; helped to pinpoint existing issues reported by clients Generated ideas in response to client's needs to increase ease of use and functionality On site client visits to demonstrate Perfect Fit's capabilities, building ad-hoc reports, retrieving, converting and securing data Imported large databases from alternate formats into Perfect Fit Wrote complex Excel formulas for data conversions and Batch files for data protection Analyzed customer's needs, demoed program modules, built software packages based on client's needs Assisted sales representatives in closing sales thru product knowledge Handled AG System's A/R, Payroll, A/P Bookkeeping Show less



Stanford Research Institute

• United States
• Software Development
• 1 - 100 Employee

• Information Analyst/Accounts Payable Assistant

  • Sep 1998 - Dec 1998

  Researched and compiled data on chemical producers in the Asian Sector Recorded findings in the International Directory of Chemical Producers Reviewed all G/L Entries for the IDCP staff Managed a purchase inventory > $500,000 for 1998 Researched and compiled data on chemical producers in the Asian Sector Recorded findings in the International Directory of Chemical Producers Reviewed all G/L Entries for the IDCP staff Managed a purchase inventory > $500,000 for 1998



College of Music, University of Colorado

• Graduate Teaching Assistant

  • Sep 1996 - May 1998

  Voice Teacher for Undergraduate Voice Majors Developed Curriculum for beginning voice classes Taught voice classes for Instrumental and Theater Majors Voice Teacher for Undergraduate Voice Majors Developed Curriculum for beginning voice classes Taught voice classes for Instrumental and Theater Majors