Experience

Vino Volo

• United States
• Retail
• 100 - 200 Employee

• Senior Wine Associate

  • Feb 2017 - Present

  MSP airport • Manage the store's wine program by placing weekly orders and coordinating wine menu selections by meeting with vendors to discuss potential options within our target price points • Conduct and enter data for monthly inventory of wine and food items • Collaborate with Associates to compose educational tasting cards that will enhance customers’ wine experience • Draft bi-weekly store schedule • Assist in recruiting and training new employees • Maximize… Show more • Manage the store's wine program by placing weekly orders and coordinating wine menu selections by meeting with vendors to discuss potential options within our target price points • Conduct and enter data for monthly inventory of wine and food items • Collaborate with Associates to compose educational tasting cards that will enhance customers’ wine experience • Draft bi-weekly store schedule • Assist in recruiting and training new employees • Maximize sale opportunities by providing exceptional service to customers • Create visually enhanced talking points to improve team’s wine knowledge

• Marketing Liason

  • Jun 2017 - Jun 2018

  MSP Airport • Complete monthly companywide projects to improve the store’s brand recognition • Develop promotional visuals that encourage customers to join loyalty program • Launched Instagram and Facebook accounts to promote the store and customer interaction • Monitor online presence of by regularly posting, engaging with other store locations and wine-business related social media accounts • Promote a welcoming environment by ensuring the restaurant is decorated for every… Show more • Complete monthly companywide projects to improve the store’s brand recognition • Develop promotional visuals that encourage customers to join loyalty program • Launched Instagram and Facebook accounts to promote the store and customer interaction • Monitor online presence of by regularly posting, engaging with other store locations and wine-business related social media accounts • Promote a welcoming environment by ensuring the restaurant is decorated for every season



Round Lake Vineyards & Winery

• Intern

  • May 2016 - Sep 2016

  Round Lake, MN - Enhanced customer satisfaction of various wines by communicating their history, terroir, and background -Improved the sales by effectively creating discussion that aligned with individuals’ taste preferences - Assisted in the design and installation of four-acres to vineyard from the layout to planting the vines - Created a menu, preparation plan, inventory process, and cooked meals in newly installed food truck - Advised owners on how to improve the cost and… Show more - Enhanced customer satisfaction of various wines by communicating their history, terroir, and background -Improved the sales by effectively creating discussion that aligned with individuals’ taste preferences - Assisted in the design and installation of four-acres to vineyard from the layout to planting the vines - Created a menu, preparation plan, inventory process, and cooked meals in newly installed food truck - Advised owners on how to improve the cost and production efficiency of the food truck in little time - Utilized my creativity by implementing layouts of space for certain special events and weddings - Wrote an article for the winery’s newsletter about my internship experience over the summer Show less



Arlington Heights Park District

• United States
• Recreational Facilities
• 1 - 100 Employee

• Lifeguard and Swim Instructor

  • Jun 2010 - Aug 2015

  Camelot Pool Every Summer from June to August - Responsible for insuring our guests' safety while swimming - Teaching children swimming skills for ages ranging from 3 to 12 year olds - Delivered a high level of customer service to the children and their parents



EdR Collegiate Housing

• United States
• Real Estate
• 100 - 200 Employee

• Community Assistant

  • Sep 2014 - Dec 2014

  Greater Minneapolis-St. Paul Area Created individual sales pitch using the specific needs of potential tenants Guided potential tenants through the lease agreements before signing current and potential residents with questions or concerns they have about our apartment complex Attended weekly meetings to organize events, and discuss how to make The Marshall apartments more of a community Office duties: filing, organizing, answering telephone, giving tours to potential tenants, and executing leases