Pam Pusateri
Director Global Accounts | CRE at HNI Global- Claim this Profile
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Bio
Jill Olson
Pam is one of the top sales professionals in the Chicago market in the commercial furnishings industry. She is detail oriented, has a great command of the design and construction process and is a pleasure to work with. She is passionate about serving the needs of the A&D market and her customers.
Kim Larson
Pam is a great asset to OM Workspace and a consummate professional with outstanding people and follow through skills. She is committed to getting the job done, and finding the solution that fits best for the customers needs. She is driven with great focus. Pam makes the difference in the workplace with the positive spirit she brings everyday. I highly recommend Pam for her hard work and dedication.
Jill Olson
Pam is one of the top sales professionals in the Chicago market in the commercial furnishings industry. She is detail oriented, has a great command of the design and construction process and is a pleasure to work with. She is passionate about serving the needs of the A&D market and her customers.
Kim Larson
Pam is a great asset to OM Workspace and a consummate professional with outstanding people and follow through skills. She is committed to getting the job done, and finding the solution that fits best for the customers needs. She is driven with great focus. Pam makes the difference in the workplace with the positive spirit she brings everyday. I highly recommend Pam for her hard work and dedication.
Jill Olson
Pam is one of the top sales professionals in the Chicago market in the commercial furnishings industry. She is detail oriented, has a great command of the design and construction process and is a pleasure to work with. She is passionate about serving the needs of the A&D market and her customers.
Kim Larson
Pam is a great asset to OM Workspace and a consummate professional with outstanding people and follow through skills. She is committed to getting the job done, and finding the solution that fits best for the customers needs. She is driven with great focus. Pam makes the difference in the workplace with the positive spirit she brings everyday. I highly recommend Pam for her hard work and dedication.
Jill Olson
Pam is one of the top sales professionals in the Chicago market in the commercial furnishings industry. She is detail oriented, has a great command of the design and construction process and is a pleasure to work with. She is passionate about serving the needs of the A&D market and her customers.
Kim Larson
Pam is a great asset to OM Workspace and a consummate professional with outstanding people and follow through skills. She is committed to getting the job done, and finding the solution that fits best for the customers needs. She is driven with great focus. Pam makes the difference in the workplace with the positive spirit she brings everyday. I highly recommend Pam for her hard work and dedication.
Experience
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HNI Global
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United States
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Furniture
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1 - 100 Employee
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Director Global Accounts | CRE
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Nov 2021 - Present
Lead the execution of the HNI portfolio of contracts and services throughout North America relative to CRE, working in tandem with our international team and partners to secure and support our Global Customers relative to growing Real Estate Sector. Lead the execution of the HNI portfolio of contracts and services throughout North America relative to CRE, working in tandem with our international team and partners to secure and support our Global Customers relative to growing Real Estate Sector.
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Allsteel
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United States
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Furniture and Home Furnishings Manufacturing
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300 - 400 Employee
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National Manager, A&D + CRE
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Jan 2020 - Nov 2021
In this role, I lead strategy for our field sales team and trade partners. Along side with our Region Managers, I provide leadership to help our team develop skills in working with the A&D + CRE community producing 21% yoy growth in 2020. As a valued member with Allsteel, I am frequently asked to lead and participate in special projects, initiatives, and LRP (Long Range Planning) projects.
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Workplace Advisory Manager
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Jul 2016 - Jan 2020
As part of the WPA team, I support you, your design and workplace consultants with relevant insights and best practices on workplace improvement, emerging trends, theories and proven bestpractices; organizational change; and product application solutions that: Align with strategic goals and organizational culture Support functional requirements and work practices Efficiently use space, capital and other assets Are adaptable to change and agility Change Communication and Management Show less
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Regional Architectural and Design Manager
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Jan 2015 - Jul 2016
Promoted to Regional A&D Manager in January, 2015 to build and nurture business opportunities throughout the Midwest Region. Dynamic leader and strong brand ambassador for Allsteel’s products and services who develops close working relationships with Architectural and Design firms through hard earned trust. Dedicated to being highly responsive and proactive through all phases of the sales cycle; and expert at providing consultative support to help Clients find optimal solutions.Collaborating with internal teams at Allsteel to build newer and stronger tools and capabilities to further support the A&D community. Advanced level of WPA (Workplace Advisory) knowledge to support firms and dealers in the Midwest region. Mentor the various regional teams to develop their skills in product solutions and competitive positioning. Show less
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Architectural and Design Manager
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Jun 2010 - Dec 2014
Working within the Architect & Design community to develop familiarity with Allsteel's brand and offerings. Develop professional and productive business relationships with A&D firms that educate, excite and engage.Create sales strategy in conjunction with dealer to surround all decision makers including end user, project manager firm, and A&D firm.
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OfficeMax Workplace | Interiors
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Furniture
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100 - 200 Employee
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Architectural & Design Manager
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Apr 2008 - Jun 2010
Revamped the A&D / Broker experience to build relationships and increase project business.Introduced multi-touch communication strategy using direct mail and email campaigns to engender loyalty. The crux of this strategy was the development and launch of a relationship-building program.Developed annual marketing strategy for A&D, brokers, and general contractor communities.Spearheaded a comprehensive database of contactsResponsible for the designer's experience (product specification, project completion and retention)Created and implemented marketing initiative for OM Workspace sales team. Through my leadership and program, project specification and RFP requests increased.Significantly grew OM Workspace branding to firms and companies we had not worked with previously.Became a resource for furniture products, educational seminars and industry information (IIDC, IIDA) for Chicagoland designers, architects, brokers and general contractor clients. Planned quarterly events with preferred vendors. Show less
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Account Manager
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Aug 2005 - Apr 2008
Responsible for new business development, exceeding sales goals annually. In 2008, ranked in top 10 of all OM Workspace sales nationally.Work directly with A&D Manager to develop new opportunities as well as the A&D community.Lead team consisting of (2) sales assistances, (2) designers and (1
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Office Revolution
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United States
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Office Furniture and Fixtures Manufacturing
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1 - 100 Employee
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Corporate Account Manager
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Oct 2002 - Aug 2005
Responsible for new business development, including securing contract for Hospira (division of Abbott Labs), estimated to be six million in the next two years. Created Corporate Account Program, based upon model developed at HMWR. Brought new A&D program to Office Revolution. Responsible for new business development, including securing contract for Hospira (division of Abbott Labs), estimated to be six million in the next two years. Created Corporate Account Program, based upon model developed at HMWR. Brought new A&D program to Office Revolution.
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Manager
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Dec 2001 - Oct 2002
Created Corporate Account Program for C.O.S. based upon model developed at HMWR. Held significant new business development responsibilities. Capitalized on client relationships to increase the base of accounts at C.O.S. Successfully developed strategic partnerships with key members of the A&D community. Initiated a company wide strategy for uncovering opportunities within the A&D community. Manager of Corporate Accounts Created Corporate Account Program for C.O.S. based upon model developed at HMWR. Held significant new business development responsibilities. Capitalized on client relationships to increase the base of accounts at C.O.S. Successfully developed strategic partnerships with key members of the A&D community. Initiated a company wide strategy for uncovering opportunities within the A&D community. Manager of Corporate Accounts
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Manager of Corporate Accounts
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Mar 1999 - Nov 2001
Effectively managed team of five Account Managers. The team represents only 10% of the company's employees, yet successfully led and motivated this group to generate 30% of HMWR's annual revenue. Exceeded personal sales goal by approximately 125% each year. Helped create and develop the Corporate Account Program. This program and mission have created a strong competitive advantage for HMWR. Clients have indicated that they thoroughly enjoy the benefits of this program. As a direct result, those benefits have translated into strong customer retention and led to additional sales. Cultivated excellent client relationships. Those relationships lead to the opportunity to up-sell various products when appropriate. Enhanced personal reputation, and that of HMWR, with the A&D community by providing exemplary service to their clients. Developed new processes for the warehouse and asset management programs that resulted in faster service to clients, and cost savings to HMWR. Able to bring in new clients while managing and growing existing ones. Designed, managed, and sold over $3 million 2001 alone. Served major national clients such as MCI-Worldcom, NavTech (i.e.: Mapquest), and Millward-Brown. Leadership skills have facilitated change, improved morale, and led to greater sales for the company through innovation and insight. Show less
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Interior Investments
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United States
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Office Furniture and Fixtures Manufacturing
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100 - 200 Employee
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Corporate Account Manager
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Jan 1995 - Mar 1999
Sold, serviced, and implemented over $16 million in sales. Designed an off modular solution for Blue Cross/Blue Shield that was instrumental in winning this multi-million dollar project. Able to turn around dissatisfied clients that were about to abandon Interior Investments. Worked hand in hand with one dedicated salesperson and managed that person's accounts and client relationships. Founded and developed the professional service group for the company. Interior Investments was a start-up company at the time, and responsibilities included the goal of successfully bringing this new dealer to the Chicago marketplace. Recognized by senior management for providing exemplary service to clients. Creatively brought projects in under budget and increased profit margin by value engineering. Show less
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Project Designer
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Jan 1992 - Jan 1995
Created space plans and construction documents for office environments that best served client needs. Worked closely with clients to design a functional and aesthetically pleasing environment. Served as main vendor contact person and was responsible for maintaining a thorough and complete library of resources. Prepared and presented proposals, and negotiated contracts. Created space plans and construction documents for office environments that best served client needs. Worked closely with clients to design a functional and aesthetically pleasing environment. Served as main vendor contact person and was responsible for maintaining a thorough and complete library of resources. Prepared and presented proposals, and negotiated contracts.
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Education
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Purdue University
Bachelor of Liberal Arts, Interior Design