VP of Technology

• Apr 2021 - Present

Own technology strategy & future roadmap – Assess current technology platforms, systems, and craft company technology roadmap to meet business growth goals; Leverage change management and project management best practices to gain measurable wins and momentum; Collaborate with internal team partners and the Board to explain technical issues in easy-to-understand and actionable proposals. Assess & upgrade internal corporate tech systems – Review and lead the project management of assessing… Show more Own technology strategy & future roadmap – Assess current technology platforms, systems, and craft company technology roadmap to meet business growth goals; Leverage change management and project management best practices to gain measurable wins and momentum; Collaborate with internal team partners and the Board to explain technical issues in easy-to-understand and actionable proposals. Assess & upgrade internal corporate tech systems – Review and lead the project management of assessing and upgrading internal company technology systems and platforms of a current omnichannel retailer across retail POS, ERP, Warehouse/Inventory, Great Plains, Database (SQL Server), Security, Email, VOIP, BI & Analytics tools, Customer Support (Zendesk), Wi-Fi, Cloud Hosting, and technology vendors. Deployed value driven Zendesk Talk unified VoIP systems for national customer care center. Project leader for design, development and nationwide 35 store deployment of 130 Shopify POS stations. Shopify Ecommerce and POS integrated for complete direct-to-consumer omni-channel management. Technology leader for Dennis's transition to centralized consumer fulfillment including WMS implementation and new warehouse facility in Dallas TX. Develop for core leadership team the overall company 3-year technology strategy roadmap and innovation plan beginning with the 2022 implementation project for ERP transition to Microsoft Dynamics 365 Finance and Operations & Power BI for Supply Chain, WMS and Shopify ETL bridge. Show less Own technology strategy & future roadmap – Assess current technology platforms, systems, and craft company technology roadmap to meet business growth goals; Leverage change management and project management best practices to gain measurable wins and momentum; Collaborate with internal team partners and the Board to explain technical issues in easy-to-understand and actionable proposals. Assess & upgrade internal corporate tech systems – Review and lead the project management of assessing… Show more Own technology strategy & future roadmap – Assess current technology platforms, systems, and craft company technology roadmap to meet business growth goals; Leverage change management and project management best practices to gain measurable wins and momentum; Collaborate with internal team partners and the Board to explain technical issues in easy-to-understand and actionable proposals. Assess & upgrade internal corporate tech systems – Review and lead the project management of assessing and upgrading internal company technology systems and platforms of a current omnichannel retailer across retail POS, ERP, Warehouse/Inventory, Great Plains, Database (SQL Server), Security, Email, VOIP, BI & Analytics tools, Customer Support (Zendesk), Wi-Fi, Cloud Hosting, and technology vendors. Deployed value driven Zendesk Talk unified VoIP systems for national customer care center. Project leader for design, development and nationwide 35 store deployment of 130 Shopify POS stations. Shopify Ecommerce and POS integrated for complete direct-to-consumer omni-channel management. Technology leader for Dennis's transition to centralized consumer fulfillment including WMS implementation and new warehouse facility in Dallas TX. Develop for core leadership team the overall company 3-year technology strategy roadmap and innovation plan beginning with the 2022 implementation project for ERP transition to Microsoft Dynamics 365 Finance and Operations & Power BI for Supply Chain, WMS and Shopify ETL bridge. Show less

Technology, Operations, and Business Plan Consulting

• 2016 - 2021

Client Services Project Manager

• 2013 - Feb 2016

Maintain client relations for all ABS western region customers. Perform business analysis and project management services for implementations, upgrades and enhancements to the ABS ERP solution. Provide training, technical and sales support. Confer directly with ABS clients performing system needs assessments, setting priorities and establishing overall requirements. Develop long-range objectives, specific strategies and actions to enhance ABS ERP and SaaS solutions in alignment to… Show more Maintain client relations for all ABS western region customers. Perform business analysis and project management services for implementations, upgrades and enhancements to the ABS ERP solution. Provide training, technical and sales support. Confer directly with ABS clients performing system needs assessments, setting priorities and establishing overall requirements. Develop long-range objectives, specific strategies and actions to enhance ABS ERP and SaaS solutions in alignment to client business needs and process changes. Establish programming bids and project budget costs for client owner approval. Manage project execution including approved changes in adherence to budget, schedule, and scope. Schedule and facilitate meetings related to software and hardware implementation, upgrade and integration projects. Monitor and track project milestones and product releases. Identify educational needs for ABS ERP solution end users by developing and scheduling training classes. Perform support and mentoring for system operations and administration requirements. Show less Maintain client relations for all ABS western region customers. Perform business analysis and project management services for implementations, upgrades and enhancements to the ABS ERP solution. Provide training, technical and sales support. Confer directly with ABS clients performing system needs assessments, setting priorities and establishing overall requirements. Develop long-range objectives, specific strategies and actions to enhance ABS ERP and SaaS solutions in alignment to… Show more Maintain client relations for all ABS western region customers. Perform business analysis and project management services for implementations, upgrades and enhancements to the ABS ERP solution. Provide training, technical and sales support. Confer directly with ABS clients performing system needs assessments, setting priorities and establishing overall requirements. Develop long-range objectives, specific strategies and actions to enhance ABS ERP and SaaS solutions in alignment to client business needs and process changes. Establish programming bids and project budget costs for client owner approval. Manage project execution including approved changes in adherence to budget, schedule, and scope. Schedule and facilitate meetings related to software and hardware implementation, upgrade and integration projects. Monitor and track project milestones and product releases. Identify educational needs for ABS ERP solution end users by developing and scheduling training classes. Perform support and mentoring for system operations and administration requirements. Show less

IT Manager

• 2008 - 2013

Direct IT department project management, operations and development of information systems and network architecture for both LaCrosse and Danner divisions across North America, Europe and Asia. Lead agile scrum project teams for implementations and upgrades of business and production processes and systems. Managing ERP, SCM, MES and POS systems during programming modifications, testing and deployment cycles. Develop enterprise architecture for B2B/B2C data integration to SaaS Cloud services.

Information Systems Manager

• 1998 - 2008

Oversee corporate-wide IT and facility systems including telecommunications, security and network engineering contractors aligned to infrastructure architecture. Project Manager of enterprise portals for secure retailer online purchasing and vendor managed inventory. Lead the system architectural design, specifications and implementation programs for WAN and servers for US and China based operations. Project leader for construction projects including LaCrosse corporate Portland, Copenhagen &… Show more Oversee corporate-wide IT and facility systems including telecommunications, security and network engineering contractors aligned to infrastructure architecture. Project Manager of enterprise portals for secure retailer online purchasing and vendor managed inventory. Lead the system architectural design, specifications and implementation programs for WAN and servers for US and China based operations. Project leader for construction projects including LaCrosse corporate Portland, Copenhagen & Zhongshan headquarter offices and Danner division Portland based factory, distribution center & retail outlet stores.