Junior Systems Engineer

• Apr 2022 - Present

Administrative Support- Manager Support - Customer Advisor

• Oct 2018 - Oct 2021

ADMINISTRATIVE SUPPORT - Monitoring invoices - Managing supplies orders - Managing e-mail, telephone and face to face enquiries - Develop and maintain digital and manual filing systems - Dealing with courier offices within the UK and abroad MANAGER SUPPORT - Assisting in training staff members and new hires - Monitoring of Mailbox customers' activities and payments - Monitoring and updating of requested documentation for Mailbox customers - Handling sensitive information in a confidential manner CUSTOMER ADVISOR - Managing courier and postal services - Dealing with customers' enquires - Sorting Mailbox customers' mail and parcels - Complaint handling - Printing Services Show less

Document Processing Operator - Mail Operative

• May 2009 - Jul 2018

DOCUMENT PROCESSING OPERATOR - Accepting and preparing documents for scanning - Digitising documents - Recognising, classifying and indexing documents - Data Entry - Filing and retrieving documents within an established filing system - Archiving physical documents MAIL OPERATIVE - Receiving, sorting and delivering incoming mail/parcels - Using franking machines - Booking courier shipments - Processing of archive files and tracking signature movements - Dealing with customers' enquires - Customer service - Complaint handling - Team leader - Mailroom operations - Setting up of meeting rooms Show less

Administrative Assistant - Warehouse Operative

• Nov 2007 - Aug 2008

- Doing transport documentation - Managing warehouse - Doing transport documentation - Managing warehouse

Clerk

• Sep 2004 - Oct 2007

- Data Entry - Accounting support - Managing customers' orders - Doing transport documentation - Managing traceability of goods - Dealing with suppliers - Data Entry - Accounting support - Managing customers' orders - Doing transport documentation - Managing traceability of goods - Dealing with suppliers

Bookbinder

• Mar 2004 - Aug 2004

Office Assistant

• Dec 2003 - Feb 2004

Andersen | monthly information magazine on books for children: - Providing assistance during the various stages of production - Support in office tasks - Support in setting up display stands for fairs - Support in warehouse management Andersen | monthly information magazine on books for children: - Providing assistance during the various stages of production - Support in office tasks - Support in setting up display stands for fairs - Support in warehouse management

IT Technician

• Apr 2003 - Oct 2003

- IT support - Computer assembly - IT support - Computer assembly

IT Technician

• Jan 2003 - Feb 2003

- Printer repairs - Computer assembly - Printer repairs - Computer assembly

Voluntary Work With Children - Weekend Job

• Sep 1997 - Jun 2002

- Supervising children during recreational activities - Organising creative activities, taking into account the interests of each child - Development of individual and group projects - Having to deal with children coming from different backgrounds, I made sure that everyone felt equally involved and rewarded during activities - Supervising children during recreational activities - Organising creative activities, taking into account the interests of each child - Development of individual and group projects - Having to deal with children coming from different backgrounds, I made sure that everyone felt equally involved and rewarded during activities

Graphic Designer

• Apr 2001 - Apr 2001

Planning and development of advertising products: - Brochures - Menus - Flyers Planning and development of advertising products: - Brochures - Menus - Flyers