Experience

Miami University Regionals

• United States
• Higher Education
• 1 - 100 Employee

• Assistant Baseball Coach

  • Aug 2023 - Present

  Assistant Coach, specializing in infield development and defensive game management Assistant Coach, specializing in infield development and defensive game management



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Switch Technician

  • Nov 2009 - Present

  responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO). Other duties include coordinating installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting, upgrading, and administering multiple vendor systems; maintaining system applications; ensuring quality customer service; and providing support to a varied user… Show more responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO). Other duties include coordinating installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO); troubleshooting, upgrading, and administering multiple vendor systems; maintaining system applications; ensuring quality customer service; and providing support to a varied user community; updating daily logs with site-specific information; and composing clear and concise reports for system documentation. The Technician – Switch is expected to perform his/her duties with minimum supervision, and participate in cross-functional projects as scheduled. Troubleshoots, upgrades, and administers multiple vendor systems. Installs, operates, administers, and performs advanced maintenance of switching, data communications, and peripheral equipment associated with the Mobile Telephone Switching Office (MTSO). Coordinates installation, testing, and troubleshooting of transmission facilities (OC48, T3, T1, and DSO). Maintains system applications and participates in cross-functional projects. Updates daily logs with site-specific information. Composes clear and concise reports for system documentation.

• Telecom Network Analyst

  • Aug 2008 - Nov 2009

  Executes the design, configuration, installation and repair of voice and data networking equipment and services. Essential Duties and Expectations: •Assist in the design of voice, wide, or local area network services, features, configurations and carrier services. •Perform network testing and implementation by preparing impact analysis for changes on the network aligning setup, testing, certification and deployment. •Participate in strategic network planning. •Participate in… Show more Executes the design, configuration, installation and repair of voice and data networking equipment and services. Essential Duties and Expectations: •Assist in the design of voice, wide, or local area network services, features, configurations and carrier services. •Perform network testing and implementation by preparing impact analysis for changes on the network aligning setup, testing, certification and deployment. •Participate in strategic network planning. •Participate in design forums and enterprise network architecture reviews. •Monitor the network for availability and performance, manage incidents, trend reporting, and root cause analysis. •Conduct or participate in design reviews and development support. •Update network configurations, tools and documentation. •Communicate effectively with customers, suppliers, contractors and service providers. •Work on project teams with other network/telecommunications analysts. •Perform other duties as assigned.



Alltel

• Network Analyst II

  • Aug 2003 - Aug 2008

  • Coordinated resolutions with field, management, and vendor support teams. • Made decisions and took actions to prevent network interruptions and service degradation by analyzing logs, performing equipment diagnostics, and following vendor troubleshooting procedures.. • Provided Tier-2 technical support. • Handled certain operations within sub systems at the center (i.e. trouble tickets and activity reports). • Coordinated resolutions with field, management, and vendor support teams. • Made decisions and took actions to prevent network interruptions and service degradation by analyzing logs, performing equipment diagnostics, and following vendor troubleshooting procedures.. • Provided Tier-2 technical support. • Handled certain operations within sub systems at the center (i.e. trouble tickets and activity reports).



Northcoast PCS

• United States
• IT Services and IT Consulting

• Switch Technician

  • Mar 2001 - Jan 2003

  • Maintained, repaired, installed, and troubleshot central office equipment associated with the Lucent Autoplex network. • Worked with test equipment for acceptance, maintenance and troubleshooting of trunks, T-1’s, and T-3’s. • Installed, operated and maintained various AC & DC equipment and power plants. • Lead retrofit procedures of 5ESS, ECP and cell sites. • Maintained, repaired, installed, and troubleshot central office equipment associated with the Lucent Autoplex network. • Worked with test equipment for acceptance, maintenance and troubleshooting of trunks, T-1’s, and T-3’s. • Installed, operated and maintained various AC & DC equipment and power plants. • Lead retrofit procedures of 5ESS, ECP and cell sites.

• Network Analyst I

  • Aug 2000 - Feb 2001

  • Analyzed switch messages and performed routine diagnostics to insure uninterrupted network service within the Motorola EMX/OMC cellular network. • Analyzed switch messages and performed routine diagnostics to insure uninterrupted network service within the Motorola EMX/OMC cellular network.



US Army

• United States
• Law Enforcement
• 1 - 100 Employee

• First Line Supervisor & Node Center/Small Extension Node Operator

  • Apr 1997 - Aug 2000

  • Supervised and trained six technical specialists in installation, operation and maintenance of telecommunications networks and equipment. • Set attainable goals for technicians by providing monthly performance evaluations. • Helped lead the team to become one of the most highly honored and recognized units. • Provided landline and mobile phone access to subscribers as well as high-speed Internet access in a flexible mobile GTE network. • Planned, maintained and modified data… Show more • Supervised and trained six technical specialists in installation, operation and maintenance of telecommunications networks and equipment. • Set attainable goals for technicians by providing monthly performance evaluations. • Helped lead the team to become one of the most highly honored and recognized units. • Provided landline and mobile phone access to subscribers as well as high-speed Internet access in a flexible mobile GTE network. • Planned, maintained and modified data, voice and video network databases. • Lead technician of a large mobile switch. • Assisted other operators with equipment and network troubleshooting, while coordinating with technicians and other managers to resolve complex network conflicts. • Recognized with two Army Achievement Medals for exemplary leadership and knowledge. Show less • Supervised and trained six technical specialists in installation, operation and maintenance of telecommunications networks and equipment. • Set attainable goals for technicians by providing monthly performance evaluations. • Helped lead the team to become one of the most highly honored and recognized units. • Provided landline and mobile phone access to subscribers as well as high-speed Internet access in a flexible mobile GTE network. • Planned, maintained and modified data… Show more • Supervised and trained six technical specialists in installation, operation and maintenance of telecommunications networks and equipment. • Set attainable goals for technicians by providing monthly performance evaluations. • Helped lead the team to become one of the most highly honored and recognized units. • Provided landline and mobile phone access to subscribers as well as high-speed Internet access in a flexible mobile GTE network. • Planned, maintained and modified data, voice and video network databases. • Lead technician of a large mobile switch. • Assisted other operators with equipment and network troubleshooting, while coordinating with technicians and other managers to resolve complex network conflicts. • Recognized with two Army Achievement Medals for exemplary leadership and knowledge. Show less