Sr. Business Analyst

• Oct 2021 - Present

Sr. Business Analyst

• Jun 2019 - Oct 2021

- Lead to Cash business process improvement- Salesforce, Netsuite and Open Air Implementation- Power BI KPI Dashboard for Professional Services- User cases / stories and testing scenarios- M&A systems Integrations - Lead to Cash business process improvement- Salesforce, Netsuite and Open Air Implementation- Power BI KPI Dashboard for Professional Services- User cases / stories and testing scenarios- M&A systems Integrations

Business Analyst

• May 2018 - May 2019

- Project planning and implementing across multiple departments: Marketing, HR, IT, Operations.- Business analysis, technical requirements for loyalty program implementation with interfaces with Microsoft Dynamics AX and Salesforce- Business Case development and project for a new sales channel implementation. ROI and financial analysis aligned with executives, business process definitions and automation for the new channel.- Optimization process, mapping current and future states for HRIS systems including integration with various external platforms.- Facilitated business requirements discovery sessions with multiple stakeholders.

Procurement and Supply Management Intern (MBA)

• Sep 2017 - Apr 2018

- Negotiation with Vendors- Contract Management- RFP, RFI and RFQ processes- Project Management- Budget Control - Negotiation with Vendors- Contract Management- RFP, RFI and RFQ processes- Project Management- Budget Control

Independent Consultant

• Jun 2017 - Aug 2017

- Business Plan Definition- Implementation Strategy- Pitch Deck for Investors - Business Plan Definition- Implementation Strategy- Pitch Deck for Investors

Financial Products Manager

• Aug 2015 - Nov 2015

Responsible for the company´s credit card sales, bonus programs and other financial products.

Project Coordinator

• Aug 2014 - Aug 2015

Responsible for planning the most relevant business projects of the company. Acting as a project consultant for other company areas. Leading multidisciplinary teams.

Senior Business Analyst

• Jan 2013 - Jul 2014

Planning, development and implementation of projects in Retail, Banks, Real State and Hospitality industries. Project team leadership and development. Verified experience in process optimization, system implementation and cost reduction projects.Main projects:- Banco Paulista: Process optimization project in investment bank- Sephora: Business process review and Microsoft Dynamix adherence analysis in retail- Via Varejo: NFCe/SAT implementation for retail- Centauro: Strategic sourcing for credit card services- Leader: Supply chain redefinition for retail- Royal Palm Plaza: Business process optmization in hospitality

Business Analyst

• Jan 2012 - Dec 2012

Planning, development and implementation of projects in Retail, Banks, Real State and Hospitality industries. Project team leadership and development. Verified experience in process optimization, system implementation and cost reduction projects.Main projects:- Real Estate: Business process optimization and system development- Grupo é Ouro: Business process optimization- GPA: Oracle implementation - PMO and KPI

Trainee

• Jun 2011 - Dec 2011

Intern

• Feb 2008 - Feb 2009

Responsible for buses production quality assurance and quality reports Development of a quality assurance system for buses production. Responsible for buses production quality assurance and quality reports Development of a quality assurance system for buses production.