Experience

parcelLab

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Looking for an exciting opportunity

  • Jul 2022 - Present

• Sales Development Representative

  • Mar 2022 - Jul 2022

  parcelLab is the leading Operations Experience Management platform globally.We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.



Siamo Group

• United Kingdom
• Staffing and Recruiting
• 100 - 200 Employee

• Technical Recruitment Consultant

  • Sep 2021 - Mar 2022

  Siamo Recruitment service your business as we would our own, with honesty and integrity, taking a flexible approach to planning and response to ensure we meet – or exceed – customer expectations. We understand the value of teamwork, and the need for co-ordination and encouragement at all levels, both within the company and externally. Combined with innovation and training opportunities that allow staff to develop their skills, this helps to boost employee satisfaction and appreciation.I personally run the science and engineering desk, recruiting technical vacancies. Working with high level professionals looking to develop their careers. I also work closely with business on their temp and perm vacancies to ensure they get the perfect fit for their company.



Reed

• United Kingdom
• Staffing and Recruiting
• 700 & Above Employee

• Settlement Support Adviser

  • Jun 2019 - Sep 2021

  Reed In PartnershipAs a Settlement Support Adviser I help assist refugees who have received a positive decision from the Home Office settle into their new life. I help to to advise, guide and signpost Service Users on a variety of topics, including access to support with accommodation, benefits, applying for National Insurance Numbers, meeting with the Jobcentre Plus for Work Focused Interviews and other relevant public services.

• Placement Student

  • Jul 2018 - Jun 2019

  ResourcerI help to resource on many roles across the UK for all of our offices, sourcing for the following sectors; chemistry, biotechnology, clinical, and pharmaceutical. Also working closely with Food manufacturing companies on a regular basis, to ensure their needs as a company are met. University LiaisonI am the key point of contact between careers services/employability teams and Reed Scientific and I deliver workshops to students across the UK on: CV & Interview tips & advice, scientific market overview, how to work with a recruitment agency etc.Marketing coordinatorI design and create marketing products to increase brand awareness and I also manage the Reed Scientific LinkedIn group & other digital strategies.Strategic PlanningExpert in the scientific market in the UK by constant market research & data analysis, I help put in place creative solutions to achieve business goals. I also help to collate data for the managers to have a look at and action.



Hales Group Ltd

• United Kingdom
• Staffing and Recruiting
• 200 - 300 Employee

• Administrative Assistant

  • 2016 - 2017

  On and off temporary work with a variety of different companies including; BMWKey Responsibilities:• Meeting strict deadlines, accepting responsibility for several different tasks at one time whilst ensuring I was still punctual and able to maintain a professional appearance• As a temp I had to learn on the job, and therefore I was broad-minded and adaptable • Organising meetings with clients on the phone in house, or externally whilst answering the phones, and ensuring post was kept organised. • Working with new teams on a regular basis and being able to adapt to the different dynamics



CHAPMAN STORES LTD

• United Kingdom
• Food and Beverage Services

• Customer Service Manager

  • Jun 2014 - 2016

  Key Responsibilities:• Delivered excellent customer service within a busy customer facing environment, utilising effective communication skills to ensure 100% customer satisfaction rates • Upselling and pitching new products to customers as well as having the initiative and creativity to pitch ideas to my employers to post sales.• Ensuring customer loyalty through adherence to company policies and procedures operating under strict sales and service standards.• Provided customer relationship advice, within a strict and busy facing role, utilising my ability to multi task accordingly• Constantly maintaining a high standard, whilst working under pressure and multi-tasking• Ensuring that within small teams each role is executed to achieve maximum goodness



Youth Parliament

• Non-profit Organizations
• 1 - 100 Employee

• Deputy member

  • 2014 - 2015