Experience

St. Mary's University

• United States
• Higher Education
• 700 & Above Employee

• Director, Student Employment and Engagement

  • May 2022 - Present

  • Establish and maintain relationships with over 150 human resources, corporate recruiters, and various employer partners to secure internship and job opportunities for undergraduate students and alumni. • Tracked over 500 emails, phone calls, virtual and on-campus employer interactions to build relationships and trust with human resources and hiring professionals. • Gather data and analyze employment trends and labor data insights. • Coordinated all logistics to host a employer info sessions, career fairs, degree specific seminars, and other programs to engage student and employer interactions. • Facilitate internal and external communication to promote university and employer engagement.



American Red Cross of Central & South Texas

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Regional Director of Volunteer Services

  • Jan 2021 - May 2022

  • Manage a team of six full-time professional staff and four volunteer partners to oversee all aspects of the Regional Volunteer Services Office including the recruitment, onboarding, engagement, retention, and the appreciation/recognition of thousands of prospective and current volunteers across 83 Texas counties. • Develop and foster relationship management and outreach by cultivating professional relationships with internal and external partners, community organizations, government agencies, small and large business corporations, and non-profits. • Conduct ongoing dialogue and needs assessments with the Regional senior leadership team to ensure that day-to-day goals, disaster relief operations, and special projects are being supported by the efforts of the Volunteer Services team. • Facilitate conversations with the Volunteer Services team that focus on strategic recruitment, collaborative volunteer engagement, developing communication plans, and using metrics to evaluate and inform our strategies and decisions • Coordinate internal and external communications and the oversight and maintenance of the internal database and customer relations management system. • Plan and implement staff engagement and community development programs and events to celebrate the commitment and dedication of our volunteers across the region. • Lead the redesign and refocus of our volunteer development and volunteer management plans to effectively meet the goals and metrics assigned by our National Headquarters • Act as the primary conflict resolution mediator and investigator to ensure the core values, our guiding behaviors, and the safety of our volunteers is being fostered and upheld.



American Red Cross Texas Gulf Coast Region

• United States
• Public Safety
• 1 - 100 Employee

• Senior Volunteer Recruitment Specialist

  • Jul 2018 - Dec 2020

  • Designed full-cycle talent acquisition, recruitment, and engagement strategies to meet the critical volunteer workforce needs for our humanitarian response and relief operations. • Inspired communities by highlighting the Mission and Values of the American Red Cross through one-on-one interactions, open house events, and group presentations. • Networked and built external community partnerships and developed candidate pipelines to access diverse and talented individuals and organizations. • Systemically grew the college-student work study program and internship candidate pool from an average of five students per year to over 40 students contributing over 6,000 volunteer hours and budget relieving service to the organization annually. • Developed marketing and outreach strategies to attract top-tier talent for high priority volunteer positions by utilizing local and national volunteer networks, social media, and partner agencies/organizations. • Served as an instructor for virtual and in-person trainings and workshops for volunteer growth, development, and empowerment. • Deployed to support various Disaster Relief Operations in areas affected by natural disasters. • Served as a project lead for our signature Sound the Alarm. Save a Life home fire campaign in 2020. • Completed the Southwest and Rocky Mountain Division Leadership Development Program for the American Red Cross.



Colorado Department of Higher Education

• United States
• Public Policy Offices
• 1 - 100 Employee

• Retention Management and Student Success Advisor

  • Jan 2016 - Jun 2018

  • Provided wrap-around services to 175+ diverse college students annually (88% first-generation, 90.5% students of color, and 63% female) for career readiness and academic advising. • Connected students with information and resources to promote academic progress and empowered students to take responsibility for academic success. • Developed reports on student progression and benchmarks for internal and external partners. • Collaborated with university offices, faculty, and administration to develop shared resources and opportunities to enhance the student experience. • Demonstrated sensitivity to the needs of students of diverse social, cultural, economic, and education backgrounds while maintaining confidentiality and abiding by federal and institutional regulations.



Central Catholic High School -San Antonio

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Director Of Enrollment

  • Jun 2013 - Jun 2015

  • Managed relationships with prospective families, feeder schools, and religious institutions to recruit competitive students. • Designed and facilitated a variety of targeted recruitment events - open houses, student shadow experiences, enrichment programs, and sports camps. • Developed a standardized process for recruitment strategies, marketing campaigns, entrance exams, and admission processes. • Implemented trainings and workshops to create a peer mentor and shadow program pairing current and prospective student. • Monitored and evaluated annual enrollment goals and provided reports to School Administrators and Board of Directors.



St. Mary's University

• United States
• Higher Education
• 700 & Above Employee

• Program Manager, Leadership and Community Engagement

  • Aug 2010 - May 2013

  • Inaugural full-time director for the Marianist Leadership Program.• Directed a program and supervised 65-70 diverse and highly motivated students to build community partnerships on and off-campus.• Served as Program Manager to oversee all aspects of the budget, recruitment, scholarship distribution, programming, and evaluation.• Developed the program objectives to focus on the St. Mary's University core values rooted in the Characteristics of Marianist Education and the Marianist Charism.• Facilitated alternative spring break/ service immersion experiences locally and across the United States.• Coordinated 'Continuing the Heritage – Day of Service' that partnered with 900 volunteers and over 35 community agencies contributing over 3,000 of hours to serve the community.• Documented and maintained accurate records of student participation for sponsored events,course completion, and community service hours to inform student eligibility for the program• Served on a number of university committees: Civic Engagement, Wellness, Student Success, President Award Selection, Gateway District - Neighborhood Revitalization.• Managed an operating and scholarship budget of over 1 million dollars over the three years as the program director and provided annual reports to the Marianist Trust.

• Senior Admission Counselor & Internship Coordinator

  • Aug 2007 - Jul 2010

  • Managed territory through recruitment travel, interviewing, application review, and awarding scholarships to qualified candidates.• Developed and maintained relationships with prospective students and families through one-on-one interactions, group presentations, and campus programming.• Effectively grew the territory statistics and increased the number of inquiries, applicants, and matriculated students throughout Texas and other key states.• Built pipelines and promoted St. Mary’s University in new recruitment markets while sustaining existing relationships with our primary target markets and institutions.• Assessed applications for admission, analyzed qualifications, and recommended scholarships if student was qualified.• Coordinated on-campus programming that included special population visit programs, Sleeping Bag Weekend, and Saturday St. Mary's events.• Served as the liaison to the Athletics Department, Marianist Leadership Program, Bill Greehey Scholars, Honors Program, Financial Aid, and the Alumni Association.• Tracked student interactions in the C.R.M (Recruitment Plus and Banner) to effectively monitor students from initial inquiry to enrollment.• Promoted to Senior Admission Counselor and assigned four student interns to supervise after the first year in the role.