Experience

Retail Zoo

• Australia
• Retail
• 200 - 300 Employee

• Retail Leasing Manager

  • Jan 2022 - Present



Verablu

• Small Business Owner

  • Apr 2017 - Present

  I have been running an online retail business of my own. In this business venture, I conduct research, utilise sales data and customer feedback in order to create product design. I contact manufacturers in China to produce the designs and constantly communicate with them to ensure the design requirements are met. I also negotiate the price of production with manufacturers whilst underlining the quality of materials and cost efficiency without compromising the products. Once I have been notified of the finished products, I arrange the importation of the manufactured products to be sold on Amazon USA and eBay Australia. Throughout the years of doing this business, I have learned that to be successful I should employ e-commerce strategies and respond to customer needs in order to increase sales.



Colliers

• Canada
• Real Estate
• 700 & Above Employee

• Senior Executive - Retail Leasing

  • Mar 2021 - Jan 2022



Belle Property Commercial Australia

• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Commercial Asset Manager

  • Oct 2020 - Mar 2021



Adelaide Central Market Authority

• Australia
• Consumer Services
• 1 - 100 Employee

• Retail and Leasing Manager

  • Jul 2017 - Oct 2020

  Experienced in retail management and leasing, I formulate policies and procedures and update them to ensure their relevance to respond to the need of the organization; perform as a primary contact for traders, management staff, stakeholders, and the community for proper coordination; objectively assess trader disputes and situations and resolve the concerns by providing mediation and support services; establish strong and constant relationship between ACMA and market traders for continuous business partnership and activities; and, appraise the asset values through lease negotiations and tenancy works. Likewise, I monitor the satisfaction level of customers and tenants by continually addressing their concerns and responding to their needs. On a regular basis, I construct reports to be forwarded to the ACMA Board for reference and review and prepare presentations on retailers. Key Achievements: Successfully finalised outstanding lease negotiations and maintained zero leases in holdover. Introduced 8 new tenants to the market. Created additional revenue opportunities and increased the occupancy rate. Coordinated 19 full refurbishments of staff fit outs worth $4.2 Million.



Vicinity Centres (merger between Colonial First State and Centro)

• Regional Mall Leasing Manager - SA/TAS

  • Jun 2015 - Jun 2017

  For 2 years that I held the position of Regional Manager, I led a regional mall leasing team coaching them of strategies to make a deal when facing a new client for improvement of approach; planned activities and formulated means to reach sales and monthly targets to help increase the company’s revenue; scheduled meetings with regional teams, centre managers and key stakeholders on a regular basis for performance review and consolidation of efforts to reach the targets. I also exercised oversight authority over the creation and dispensation of budget for the designated region and carefully planned out expenses ensuring proper management; and, managed contracts by thoroughly reviewing the contents and their legal implications to ensure they were aligned to the interest and objectives of the organisation. Key Achievements: Surpassed the target budget in the SA / TA shopping centre portfolios. Improved the presentation standards in the centres. Ensured that occupancy levels across all centres were increased. Managed to increase the sales performance of centres despite the challenging environment.



(CFSGAM) Colonial First State Global Asset Management

• Australia
• Financial Services
• 1 - 100 Employee

• State Manager (SA)- Mall Leasing

  • Oct 2014 - Jun 2015

  Employed as a State Manager, I would lead the mall leasing team, develop and implement the operating budget, health and safety management plans, and operational improvements; oversee the entire leasing activities and manage assignments and performances of mall leasing executives in the field for coordination and supervision; ensure that leasing executives performed their job assignments in line with procedures and objectives, and business establishments operated effectively, working with an optimal number of existing customers and reaching as many potential customers as possible. As for the business, I employed high-level management of portfolios within the designated area ensuring that establishments met or exceeded target objectives. Frequently, I would travel throughout the designated area to meet with representatives, managers and/or executives, and customers as needed.

• Mall Leasing Sales Executive

  • Jun 2012 - Oct 2014

  Being in mall leasing business, my responsibilities as a Mall Leasing Executive were to plan out and coordinate weekly run sheets and tenant placements considering the accessibility and profitability of tenants’ businesses; provide support and conduct meetings with business owners to discuss improvements on business operations and standards; plan and execute leasing activities according to agreed budgets, the tenant mix of the shopping mall, and timescales. To encourage new tenants, I maintained existing tenants whilst developing strategic individual account support. I also checked up for licenses and legal documentation ensuring their availability prior to starting the business operation at the mall. Part of my job was to conduct a predictive analysis of sales trends and construct reports to be forwarded to management for review and reference. Likewise, I established strong relationships and constant communication with tenants and business owners for quality client service and long-lasting business partnership. Key Achievements:Successfully maintained zero arrears.Despite challenging retail environment, managed to increase revenue by 18% at Myer Centre and 15% at Castle Plaza.



Ascent Pharmahealth Limited

• Account Manager

  • May 2011 - Jun 2012

  As an Account Manager, I managed account portfolios of skin and hair division within South Australian pharmacies by developing the assigned field sales territory in order to maintain and grow profitability. I prepared quotes and proposals, ensuring that pricing guidelines were always applied and profitability targets for customers were met; determined and negotiated the rates with local suppliers as well as clients taking into consideration profitability and adherence to standardised rates; efficiently tracked and fulfilled sales orders by managing orders, processes, inventory synchronisation and vendors to create a positive client service; identified new markets, analysed market behaviour and developed strategic action plans to penetrate the prospect for business development.



Ego Pharmaceuticals

• Australia
• Pharmaceutical Manufacturing
• 400 - 500 Employee

• Sales Merchandiser

  • Apr 2007 - May 2011



Clear Sales Australia

• Australia
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Sales Merchandiser

  • Feb 2006 - Apr 2007



RAA

• Australia
• Civic and Social Organizations
• 700 & Above Employee

• Sales and Service Consultant

  • 1994 - 2006