Consultant, Builder's Risk

• Oct 2022 - Present

• Advocate for clients by acting as their claim’s force, ensuring necessary paperwork is completed by adjusters according to the client’s guidelines. • Provide consultative support to drive process efficiency and save time, ensuring client satisfaction, prompt payment and preventing penalties. • Cross-train peers on company processes and procedures and assist with training adjusters on client specific requirements, when necessary • Routinely engaged to participate in special projects as a result of taking initiative to tackle challenges while demonstrating strong time management and organizational skills by staying on top of work and clearing assigned queue everyday. • Often asked to close out the most complex claims, ensuring written narratives clearly and succinctly articulate all required details to provide clarity • Examine the reports of approximately 9-10 adjusters, validating technical accuracy according to appropriate industry guidelines. • Understand and work within multiple client systems, programs and guidelines Show less

Large Commercial Loss Inspector/Consultant

• Feb 2022 - Present

• 3 months in field work, on-site evaluation and inspection of the San Antonio ISD campuses • Provide guidance to junior inspectors in the field, mentoring them and providing feedback • Created a checklist for data gathering • Estimatics Consultant • 3 months in field work, on-site evaluation and inspection of the San Antonio ISD campuses • Provide guidance to junior inspectors in the field, mentoring them and providing feedback • Created a checklist for data gathering • Estimatics Consultant

Field Consultant

• Jul 2021 - Sep 2021

Large Commercial Loss Inspector/Consultant

• 2021 - 2021

• Field work in Orange Beach Alabama • Field work in Orange Beach Alabama

Business Owner / Operator

• Apr 2016 - Jul 2020

Owner of a seasonal BBQ Food Trailer: • Ran the daily operation of the restaurant and food truck. • Maintained a summer and non-summer schedule and staff. • Maintained relationships with the community to allow for great customer service and experience while at the restaurant and with the food truck. Owner of a seasonal BBQ Food Trailer: • Ran the daily operation of the restaurant and food truck. • Maintained a summer and non-summer schedule and staff. • Maintained relationships with the community to allow for great customer service and experience while at the restaurant and with the food truck.

Catastrophic Claims Adjuster

• 2014 - 2014

• Specialize in steep/two-story structure and problem claim files. • Inspect property damage to determine extent of insurance company's liability. • Examine insurance records to determine level of coverage. • Review police and fire records to obtain accurate data as needed. • Recommend litigation and attend hearings as required. • Leverage experience in Xactimate to assist in quick, fair and accurate claim resolution. • Exclusively support the State Farm Account • Specialize in steep/two-story structure and problem claim files. • Inspect property damage to determine extent of insurance company's liability. • Examine insurance records to determine level of coverage. • Review police and fire records to obtain accurate data as needed. • Recommend litigation and attend hearings as required. • Leverage experience in Xactimate to assist in quick, fair and accurate claim resolution. • Exclusively support the State Farm Account

Catastrophic Claims Adjuster

• 2009 - 2009

• Specialize in steep/two-story structure and problem claim files. • Inspect property damage to determine extent of insurance company's liability. • Examine insurance records to determine level of coverage. • Review police and fire records to obtain accurate data. • Recommend litigation and attend hearings as required. • Leverage experience in Xactimate to assist in quick, fair and accurate claim resolution. • Exclusively works on the State Farm Account. • Specialize in steep/two-story structure and problem claim files. • Inspect property damage to determine extent of insurance company's liability. • Examine insurance records to determine level of coverage. • Review police and fire records to obtain accurate data. • Recommend litigation and attend hearings as required. • Leverage experience in Xactimate to assist in quick, fair and accurate claim resolution. • Exclusively works on the State Farm Account.

Senior Property Loss Specialist II (Catastrophe)

• 2006 - 2009

• Re-inspected specific/special needs claims to ensure accuracy and adherence to company policy. • Specialized in quick, accurate resolution of large loss claims. • Managed company's property loss "cleanup" team. • Arranged and facilitated policy holder/claimant property repairs (or replacement when necessary). • Leverage experience in Xactimate to assist in quick, fair and accurate claim resolution. • Re-inspected specific/special needs claims to ensure accuracy and adherence to company policy. • Specialized in quick, accurate resolution of large loss claims. • Managed company's property loss "cleanup" team. • Arranged and facilitated policy holder/claimant property repairs (or replacement when necessary). • Leverage experience in Xactimate to assist in quick, fair and accurate claim resolution.

Owner/Operator

• 2005 - 2007

• Majority partner in movie theatre remodel and re-open • Helped turn theatre from an 80K business into a 586K business. • Majority partner in movie theatre remodel and re-open • Helped turn theatre from an 80K business into a 586K business.

Catastrophic Claims Adjuster

• 1998 - 2006

Progressive experience; additional positions held during 8-year tenure include, Large Loss Property Adjuster, Commercial Property Loss Adjuster, Claims Center Staff Trainer and Customer Service Team Leader. • Negotiated property damage claim settlements. • Interviewed policy holders, claimants and witnesses; consulted police & fire records as needed. • Examined claim forms to gather data; evaluated settlement strategies. • Collaborated with customers to achieve fair, equitable settlements. • Leverage experience in Xactimate to assist in quick, fair and accurate claim resolution Show less