Product Manager

• Jul 2021 - Present

- App producing for international countries - Market analysis - Customer journey mapping - Writing a Product Requirement - Prototyping - Working with designers, marketers, developers and QA - Roadmapping - Working with funnels and metrics - Web products. Implementing new features - App producing for international countries - Market analysis - Customer journey mapping - Writing a Product Requirement - Prototyping - Working with designers, marketers, developers and QA - Roadmapping - Working with funnels and metrics - Web products. Implementing new features

Mentor for Product Manager's course

• Jan 2022 - May 2022

iampm.club/productman/ iampm.club/productman/

Product Manger

• Jan 2020 - Jun 2021

Main achievements: - Product development and launch of a mobile app from scratch, with a budget and a team of 3 engineers and contractors (Android, IOS, Web for admin)- Increased engagement 2 times, number of new users, number of sales by 30%- Found and onboarded new team members, changed the contractor, which led to debugging the support process, introduced a task tracker, created packaging for the product, pitched the original product idea to the stakeholders- Key role in changing processes due to the pandemic- Created and organized international conferences for 200 participants in 2 mo.Projects:- Seller motivation app- Healthcare project (app)- Design thinking project- A series of training events- Implement new business processes. Pandemic survival planRoles: Product manager, Business analytic, Scrum master, Project manager Show less

Project manager, Team Lead

• Oct 2018 - Jan 2020

Main achievements: - Managed up to 30 projects at a time, including sales, scope, budgets and finance, resources, problem-solving, and presentationswith own team 15+ people and cross-functional team, for Ukraine and Romania- Developed 2 new products from the initial concept to release for the market- Realized 3 new projects in which the company didn't have experience- Empowered 5 employees to get promotions- Worked with key market players (Eldorado, Metro Cash & Carry, Ukrtelecom, IDS Borjomi (Morshynska, Mirgorodska, Alaska), NBU, JYSK, Roshen, etc.)- Achieved the best team performance in the company (by sales and KPI), NPS indicators 9/10 pointsProjects:- Research (qualitative, quantitative, desk): - Market research, Desk research, NPS research, Сustomer satisfaction and loyalty - Customer Journey Map - Conducting Focus groups, In-depth interviews, Recruiting - Web social monitoring+SMM - HR Brand Research, Employee satisfaction, and engagement research - Mystery shopper, Mystery caller, Mystory employee - Business process consulting- Service design- Implement a support channel- Site testing- Audit and creation of service standards- Training, webinars- Audit: 'out of stock', Price monitoring, Merchandising, POS auditRoles: Project manager, Team manager, Business analytic, Product manager Show less

Account Manager

• Oct 2017 - Oct 2018

Main achievement:- Expanded the product portfolio from 3 to 20 units- Increased marginality by 15%- Achieved a 3x increase in profit by transforming my clients' portfolios from the lowest to the highest profitable company clientsProjects:- Worked with key market players (Miele, COSMO, Domino's Pizza, MoneyVeo, Crocs, Puma, etc.)- Consulted clients on research tools and methods, conducting research (UX research, Interviews, FG, CAWI, CATI, CAPI, PAPI polls, Desk research, CJM, NPS, CSI, Persons, Segmentation, MS)Roles: Project manager, Team manager, Sales manager Show less

Project Worker

• 2014 - 2018

Established Project Management School Organization of travel tours, conferences, and training, social companies, art projects, fan meetings Consulting students' projects, PM, Fundraising Established Project Management School Organization of travel tours, conferences, and training, social companies, art projects, fan meetings Consulting students' projects, PM, Fundraising

Head of Partner Relations Department

• Apr 2014 - Nov 2016

Main achievement: 20+ projects 80+ new sponsors were attracted Made a department (15+ people) Main achievement: 20+ projects 80+ new sponsors were attracted Made a department (15+ people)

Project Manager

• 2016 - 2016