Kaushal Panchal

IT Analyst at KSHER WIKAAS UK LTD
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Languages
  • English Professional working proficiency
  • Hindi -
  • Gujarati -

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Credentials

  • Foundation Certificate in Business Analysis V4.0
    BCS, The Chartered Institute for IT
    Apr, 2022
    - Nov, 2024
  • BCS Foundation Certification
    Transform Learning Academy - transformlearningacademy.com
    Jan, 2022
    - Nov, 2024

Experience

    • United Kingdom
    • Technology, Information and Internet
    • 1 - 100 Employee
    • IT Analyst
      • May 2022 - Present

      -Analysing organisation’s data & forming key documents like REP018 Risk Analysis, AML policy, Fraud policy, Data protection policy etc. -Installing & trailing new systems and software for the clients. -Support in Technical issues. -Assisted stakeholders with strategies in difficult COVID situation as Business is primarily based on Chinese customers. -Maintaining confidential data of clients transactions and financial information complying GDPR policy & FCA regulations. -Engagement with Financial Banking institutions for Segregated accounts as a primary Business requirement. -Liaising with Business Development Manager and forming new approach to onboard customers in UK & UAE. ACHIEVEMENTS -Consultation & assistance in compliancy services to obtain SPI Licence from FCA (Financial Conduct Authority of England) for a cross-border payment institution. -Setting up meaningful Data analytics and KPIs for board of Directors which helped to source new clients and increase business profits by 20%.

    • United Kingdom
    • E-Learning Providers
    • 1 - 100 Employee
    • Business Analyst
      • Jan 2022 - Apr 2022

      -Gathered detailed requirements to understand the needs and goals of stakeholders. -Documented existing system functionalities through creation of use case diagrams to be able to embed in the new potential system. -Built a TO-BE target operating model to show the added value of the new LMS features. -Conducted gap analysis using complex use case diagrams to determine the AS-IS and TO-BE system requirements. -Gathering epics and breaking them down into user stories and documenting them in a user story document. -Responsible for supporting project manager by way of monitoring risks, issues, assumptions and dependencies (RAID log) to ensure the project is effectively controlled and managed to agreed time and specification. -Created wireframes using Balsamiq cloud to help articulate solution to business and technical teams which helped to mitigate the risk of time loss in requirements understanding. -Worked collaboratively with team members to design solution that met stakeholder’s business requirement and fulfilled user stories. ACHIEVEMENTS -Responsible for implementing a new LMS which improved the user experience and engagement for all new learners for a £10m organisation in the training and education industry. -Migrated to a new learning management system whilst incorporating an e-commerce platform thus increasing sales by 25% each month. -Created new video portal feature which reduced training time by 2 weeks.

    • United Kingdom
    • Accounting
    • 1 - 100 Employee
    • Business Development Manager
      • Aug 2020 - Dec 2021

      - Develop Business Accounts using cross selling. - Increase sales of firm's Accountancy, Tax & Consultancy services. - Streamline operation of Client Accounts. - Work with MD & Head of Business to set Sales targets. - Assess new developments in the field of Accountancy & Tax to ensure we are in our current offerings. - Active services Marketing to bring in new clients. - Manage Sales process with supervision. - Ensure Marketing tools are of highest standards & are being maintained effectively. - Handle customer accounts to ensure services delivery to the highest standards & client complain management achieves desired results. - Assessing how the Firm does marketing and identify improvements required. - Monthly / Quarterly reports & recommendations for Marketing and Sales strategies. ACHIEVEMENTS -Assessed new developments in the field of Accountancy & Tax by MTD (Making Tax Digital) which improved efficiency in operations by 40%. -Analysed client portfolios accounts to identify financial requirements and helped them in obtaining bounce back loans, CIBIL loans of approximate £50K per Business.

Education

  • Hult International Business School
    Master of International Business, International Business
    2019 - 2020
  • Sinhgad College of Engineering
    Bachelor's degree, Information Technology
    2014 - 2017

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