Experience

Hennepin Healthcare Research Institute

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Research IT Specialist

  • Aug 2019 - Present

  Minneapolis Medical Research Foundation's name was changed to Hennepin Healthcare Research Institute. Minneapolis Medical Research Foundation's name was changed to Hennepin Healthcare Research Institute.



Minneapolis Medical Research Foundation

• United States
• Research
• 1 - 100 Employee

• Research IT Specialist

  • Aug 2017 - Aug 2019

• Grants Assistant

  • Sep 2015 - Aug 2017



Target

• Minneapolis, MN

• Senior Target.com Guest Services Specialist

  • May 2015 - Aug 2015

  • Save and maintain brand reputation with customers • De-escalate guests and negotiate a beneficial resolution that meets their specific needs • Multi-task across internal systems while interacting with customers to create a productive and seamless phone experience • Save and maintain brand reputation with customers • De-escalate guests and negotiate a beneficial resolution that meets their specific needs • Multi-task across internal systems while interacting with customers to create a productive and seamless phone experience



Heinz Corporations

• Caribou Coffee Manager

  • Aug 2012 - Mar 2015

  • Responsible for hiring and developing new employees at two franchise locations with an emphasis on customer service • Travel to other Caribou franchise locations owned by Heinz Corporations to select and train a manager for that location • Ensure the 9 team members that I managed daily are knowledgeable and comfortable with each new product and operating procedure • Maintaining a weekly inventory and ordering retail and food products within a budget • Creating an efficient… Show more • Responsible for hiring and developing new employees at two franchise locations with an emphasis on customer service • Travel to other Caribou franchise locations owned by Heinz Corporations to select and train a manager for that location • Ensure the 9 team members that I managed daily are knowledgeable and comfortable with each new product and operating procedure • Maintaining a weekly inventory and ordering retail and food products within a budget • Creating an efficient schedule and managing overtime • Cross trained to lead the Caribou team and direct and motivate the Subway and Pizza Hut staff also on location • Developing and maintaining a positive work environment and culture with a focus on teamwork • Management training with Caribou Corporation in Minneapolis, Minnesota • Travel to other Caribou franchise locations owned by Heinz Corporations to provide guidance on effective team management and operating procedures

• Caribou Coffee Barista

  • Oct 2011 - Aug 2012

  • Provide efficient and quality service to customers with the goal of encouraging return visits • Helped open the franchise store and establish an efficient, friendly reputation



Cafe Brule

• Vermillion, SD

• Barista, Server

  • Apr 2011 - Dec 2011

  • Serve customers with pleasant and timely service and order accuracy • Make and deliver specialty coffee beverages to patrons • Serve customers with pleasant and timely service and order accuracy • Make and deliver specialty coffee beverages to patrons



Aramark

• United States
• Hospitality
• 700 & Above Employee

• Barista

  • Feb 2009 - May 2011



Dairy Queen

• United States
• Food and Beverage Services
• 700 & Above Employee

• Shift Leader

  • Jan 2009 - Aug 2010

• Cashier

  • Jul 2007 - Jan 2009