Director of Mentorship

• Aug 2021 - Present

Realtor / Trainer

• Sep 2013 - Present

Dynamic, energetic, and experienced in Real Estate Sales with solid history ofsuccess. Talent for cultivating and supporting customer relationships, leading to transactions.

Owner/Instructor

• Jan 2020 - Present

Director of Marketing

• Aug 2017 - Aug 2018

Realtor

• Sep 2012 - Sep 2013

• Solicited property sales listings from potential vendors • Assisted vendors in selling property by establishing asking price, advertising the property • Listed the property with listing services and conducted open houses for potential buyers • Gave advice to clients on market conditions, prices, mortgages, legal requirements and allied matters • Solicited property sales listings from potential vendors • Assisted vendors in selling property by establishing asking price, advertising the property • Listed the property with listing services and conducted open houses for potential buyers • Gave advice to clients on market conditions, prices, mortgages, legal requirements and allied matters

Team Leader / Trainer

• Oct 2007 - Jul 2013

Built organizations focusing on creating systems to help distributors use modern marketing. Trained, coached, and evaluated team members. Designed, developed and implemented marketing and sales systems Promoted products and services; generated leads and initiated sales. Established and improved client communications; maintained ongoing relationships. Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance. Coordinated, planned and contributed at special events. Show less

Assistant

• Feb 2011 - Sep 2011

Customer Service Manager / Sales Rep

• Mar 2006 - Sep 2009

Set new company standards to produce higher numbers in sales. Implementation of new structure led to increased sales ranging from 20% to 200%. Established relationships with customers and vendors to answer questions, explain information, take orders, address and resolve complaints or any type of discrepancies. Communicated with management, vendors, and internal departments to coordinate overall customer satisfaction and sales efforts. Selected Contributions: • Handled over 30 Latin Accounts based in Mexico, Puerto Rico, Colombia, Spain, Venezuela, Chile, Dominican Republic. • Monitored customer preferences to determine focus of sales efforts • Determined price schedules and discount rates. • Reviewed files, records, and other documents to obtain information to respond to customer requests. • Supervised returns department and issue customer credits accordingly. • Audited freight bills (i.e. UPS, Fed Ex, Roadrunner, etc.) • Performed office duties such as ordering supplies, negotiating prices, discount terms and transportation arrangements for all office supplies with in company budget. Show less

Manager

• May 2000 - Mar 2006

Successfully managed a family owned restaurant, increasing sales by 35%, with quality of food and exceptional customer service. Maintain expenses below budget through accurate planning, waste reduction, purchasing, and cost effective operating procedures. Oversaw all restaurant operations, including cash handling, invoices, inventory, accounting and data entry. Supervised staff of 20. Hands-on management style; able to cover any position from cook to bartender. Supervisor praised my enthusiasm and skills in customer service. Coordinated events and parties, booked bands and organize live events, and negotiated with suppliers. Selected Contributions: • Balanced daily receipts, closed out all registers and entered accounting totals into network • Maintained, troubleshot, repaired, and backed up all business data on a daily basis on the company network infrastructure. • Personable, able to create long-term relationships with customers. Knew much of clientele by name. • Reduced employee turnover from 80% to 20% by conducting monthly meetings with food service workers and assistant managers. • Event planning, catering scheduling, booked bands and organize live events. Show less