Experience

Taurus Security Group

• United Kingdom
• Security and Investigations
• 1 - 100 Employee

• Client Relationship Manager

  • Nov 2022 - Present



The ExcluSec Group

• United Kingdom
• Facilities Services
• 1 - 100 Employee

• Head Of Service Delivery & Business Support

  • Nov 2016 - Oct 2022



Lindy Bop

• Retail Apparel and Fashion
• 1 - 100 Employee

• Manager

  • Feb 2016 - Nov 2016



AndSimon

• United Kingdom
• Hospitality

• Operations Manager

  • Oct 2014 - Feb 2016

  • Taking concepts and ideas from clients and turning them into bespoke workwear to reflect their brand • Managing the sampling process to ensure clients’ visions are realised • Working alongside clients to manage production and material costs to stay within set budgets • Liaising with factories and agents to ensure all projects are delivered by the set deadlines • Taking concepts and ideas from clients and turning them into bespoke workwear to reflect their brand • Managing the sampling process to ensure clients’ visions are realised • Working alongside clients to manage production and material costs to stay within set budgets • Liaising with factories and agents to ensure all projects are delivered by the set deadlines



Ted Baker

• Retail Apparel and Fashion
• 700 & Above Employee

• Location Manager

  • Jun 2011 - Oct 2014

  • Managing and motivating a team of 25 to maximise sales and provide a high standard of service to customers. • Lead by example and encourage the team to maintain the Ted Baker brand image. • Ensure the team reflect the values of the brand in personal presentation, behaviour and ensure they demonstrate passion for the brand. • Ensure the team are aware of current targets, promotions, KPIs and campaigns in store. • Deliver effective recruitment and training • Follow policies and procedures and complete all administrational paperwork. • Manage store systems / processes to support a sales environment and achieve operational guidelines. • Protect the assets of the store and deliver company standard in security, health and safety and maintenance. • High level of communication skills • Exceptional customer service • Positive team building • Effective planning and organising • Adaptable to the needs of the business • Developing others and coaching in the moment



Jon Richard

• United Kingdom
• Retail
• 1 - 100 Employee

• Concessions Manager

  • May 2010 - Jun 2011

  • Manager of Jon Richard within a busy city centre Debenhams store. • Manage 4 employees, their payroll and their welfare. • Handle daily rotas / holiday entitlement. • Adhering to daily targets. • Merchandise display units. • Till work / cashing up. • In-depth product knowledge. It is my responsibility to keep on top of the day-to-day running of Jon Richard. I maintain excellent customer service at all times and have continually exceeded targets set for me since I started.



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Visual Merchandiser

  • Jun 2007 - May 2010

  • Worked in the ‘model store’ to create the seasonal looks for the whole of M&S. • Focused on fast selling lines. • Liaised with senior buyers / merchandisers to create trends featured in GQ and Vogue. • Developed and planned new store openings. • Dressed mannequins and window displays. • Merchandised sections of store. In this role I was the store’s main Visual Merchandiser, responsible for the appearance of all ladies wear. I was selected by Head Office to be part of the creation team for the ‘implementation document.