Experience

TrueCar, Inc.

• United States
• Technology, Information and Internet
• 300 - 400 Employee

• Account Executive

  • Jan 2023 - Present

• Regional Manager- at TrueCar, Dealer Solutions

  • Dec 2021 - Present

• Client Success Manager

  • May 2013 - Present

  Manage relationships with franchise dealerships. Identify and communicate specific recommendation to dealers to help them succeed on TrueCar. Consistently exceed all assigned goals, including dealer retention, growth, training, dealer satisfaction, and other metrics. Upsell new products including Trade/Widget and all TrueCar products. Ensure TrueCar dealers comply with company policies to improve the efficiency and performance of the Account Management Team consisted of acquiring, contacting and maintaining relationships between automotive dealerships and TrueCar.Assist in selling new subscription renewal and confirming dealer reinstates service per our terms and conditions.Cox Automotive/Manheim Auctions 2011-2013Corporate Sales Representative Southwest MarketDevelop and execute a sales plan in the California, Nevada, Colorado, and New Mexico territory to acquire new buyers and look for incremental growth opportunities while servicing accounts via phone.Educate customers on reasonable pricing according to Manheim Market Reports.Locate a specific model for a customer and negotiate the deal using all of Manheim’s sales channels.Outbound calls daily that contain substance to dealers to promote sales in-lane and online, close bids on OVE, and set appointments for FSR with inactive buyers and sellers to promote Manheim products and services.For reporting purposes, utilize SalesForce CRM and AS/400 on a daily basis to run reports on prospects and current customersReview weekly hot sheet materials to research sales through all avenues and to increase revenue growth.Established professional and productive relationships with auction leadership, national sales teams, auction relation teams, and customer care to grow business in an assigned territory to meet the customer’s needs.Microsoft Office Suite (Powerpoint, Word, Excel) Show less



Manheim

• Riverside, CA

• Inside Sales Repersentative

  • Nov 2011 - Apr 2013

   Develops and executes a sales plan with Field Sales Representatives in assigned territory to acquire new buyers and look for incremental growth opportunities while servicing accounts via phone.  40 Outbound calls that contain substance made daily to dealers to promote sales in-lane and online, close bids on OVE, and set appointments for FSR with inactive buyers and sellers to promote Manheim products and services  For reporting purposes, utilizes Sales Force, CRM and AS/400 on a daily basis to run reports on prospects and current customers  Review weekly hot sheet materials to research sales through all avenues and to increase revenue growth.  Established professional and productive relationships with auction leadership, national sales teams, auction relation teams and customer care to grow business in an assigned territory to meet the customer’s needs.  Act as a Liaison between Manheim Personnel and the Customer. Show less



Manheim Riverside

• Riverside, CA

• Dealer Sales Representative

  • Feb 2008 - Nov 2011

   Dealt with the direct sales of organizational products while maintaining a customer base and building new customers daily  Analyzed the customers’ business to ensure proper growth through avenues made available throughout Manheim  Controlled Account management and data base management for every client as well as heavy phones and cross training as needed.  Dealt with the direct sales of organizational products while maintaining a customer base and building new customers daily  Analyzed the customers’ business to ensure proper growth through avenues made available throughout Manheim  Controlled Account management and data base management for every client as well as heavy phones and cross training as needed.



Adesa Los Angeles

• Mira Loma, CA

• E-Commerce Representative

  • Mar 2005 - Feb 2008