Experience

GetPhound
• United States
• Advertising Services
• 1 - 100 Employee
• Digital Marketing Account Manager

  • Jul 2021 - Present


Mobiniti

• United States
• Advertising Services
• 1 - 100 Employee

• Senior Client Relationship Manager

  • Nov 2018 - Sep 2020

  Wilkes Barre, PA Senior account manager of Mobiniti’s clients, with a specialization in white label. Responsible for customer service from onboarding, training new users, to SMS marketing compliance. Delegates tasks to the account management team, including phone calls, chats, & ticket/tech support resolution to ensure customer satisfaction. Precipitates the optimization of the platform’s UI with the development team.



The TJX Companies, Inc.

• United States
• Retail
• 700 & Above Employee

• Merchandise Associate

  • Dec 2017 - Oct 2018

  Greater New York City Area Associate on floor and register. Induced customers to apply for TJX Rewards credit cards. Assisted optimal shopping experience to customers in need. Participated in store recovery per shift. Demonstrated customer service while processing all refunds, exchanges, & purchases at register & on the sales floor.



WJD EXCLUSIVES

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Photographer & Brand Strategist

  • Dec 2016 - Nov 2017

  Greater New York City Area Provided branding strategy for this startup business. Helped selling online via eBay & WordPress, promoting via all main social media outlets. Provided intricate photography and Photoshop editing of products to sell, handled packaging and shipping of all sales and managed quality control / customer service.



Fever of Gold Jewelry & Pawn

• United States
• Retail Luxury Goods and Jewelry

• Photographer & Product Lister

  • Jul 2016 - Dec 2016

  Greater New York City Area Provided photography and Photoshop editing of jewelry and other products to then list online & sell on eBay & Etsy. Inspected and researched trends/sales for new products to list online. Negotiated and assisted bilingual clients in store and online.



New York Institute of Technology

• Canada
• Higher Education
• 1 - 100 Employee

• Social Media Marketing Intern

  • Feb 2015 - Dec 2015

  Greater New York City Area Created/found targeted content for Facebook and Instagram. Used Adobe apps and third party sites to make/find content. Executed editorial calendars, reported social media analytics. Submitted a monthly proposal for next month’s outline. Kept up with key trends in social media. Made competitive analysis to stay relevant.



GREENFORCE JUICE

• Food & Beverages

• Assistant Manager

  • May 2014 - Dec 2014

  Greater New York City Area Administered and created schedules for staff. Created forms/flyers to organize workspace and expand/promote business using Photoshop and Office Word/Excel programs. Trained other staff members to work as cashier. Exercised knowledge of store inventory and sales activities.

• Studio Assistant

  • Sep 2013 - May 2014

  Greater New York City Area Assisted staff and students with technical & computer issues throughout the communications/fine arts departments. Guided general use of computer programs and classroom equipment. Administered protection and distribution of studio equipment, and regulated and reserved equipment as well as editing suites to staff and students.