Experience

Citadel Health

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Product Specialist

  • Mar 2022 - Present

  With my sufficient background and expertise, I built and sustained strong working relationships with stakeholders, both internally and externally. I have collaborated with cross- functional clients in order to drive optimal outcomes and support in the documentation, design, and development of functional and technical solutions for existing and future products, while maintain compliance with the requirements. My excellent leadership skills allowed me to effectively lead the analysis and deployment of all clinical reporting for NHS Wales, and provide training, guidance and operational support as needed. Within this role, I created and designed the business and functional/technical requirements including the design specifications and process flow diagrams with high level of accuracy and proficiency, in line with the required standard. I oversaw multiple concurrent health deliverables with competing priorities using organisational and time management skills to complete deliverables and other tasks required according to the set timeframes. Working collaboratively with the product, sales, and development teams in the efficient development and specification of new software requirements for clients, to ensure positive outcomes at all times. This experience has allowed me to manage the technical and contractual enhancement development and documentation of incorporating Wales, Scotland and UK country-wide health implementation for a virtual laboratory that compromises over 80% of all clinical health data. This role has allowed me to grow exponentially – furthering my skills and abilities in an organisation, where I have utilised my professional experience in overall product software development, team wide collaboration, and project management to provide continuous outcomes with regularity.



Clinisys

• United Kingdom
• Software Development
• 700 & Above Employee

• Senior Professional Services Consultant

  • May 2019 - Mar 2022

  This position allowed me to effectively and successfully implement the ICT Agile Methodologies for ACT Covid-19 Rapid Response Solution. I was able to complete three Go- Lives for Queensland Health as the Lead Designer and Integrator for NoCS, as well as for Covid-19 Rapid Response solutions. With my demonstrated experience and industry background, I managed the QLD and ACT on notifiable health systems infrastructure as the Lead International Software Product Expert and Trainer. I have effectively and consistently promoted innovative ideas that will support more efficient and productive implementation of finished products, whilst satisfactorily meet the client’s business needs. This experience allowed me to work closely and collaborate well with the clients in developing and implementing all notifiable disease workflows including reporting, outbreak controls, clinical and epidemiology methods by utilising HTML, JavaScript, HL7, XML and otherrelated computer programs and languages with high level of proficiency. I was able to work whilst build trusting relationships with local and international health departments in mapping and highlighting disease areas, in order to determine the key gaps in reporting to prevent potential threats and resolve emerging issues. I have been able to prepare reports on project plans, client business model analysis, design specifications, proof of concept documents, Project Schedule, User Acceptance Test plan and Transition to Support plan for submission to the management in a timely manner. This role allowed me to deliver outcomes with an excellent understanding of end-to-end notifiable health systems infrastructure, Agile Methodologies for Covid-19 and NoCS, utilise my analytical skills in the application development and its implementation and effectively manage stakeholder relationships, allowing me to achieve extraordinary results that I have carried into other roles.



mecwacare

• Australia
• Non-profit Organizations
• 200 - 300 Employee

• Quality Officer

  • Mar 2018 - Jul 2018

  • Delivered advanced analytical support to multiple programs across Victoria; performed comprehensive risk and gap analysis across sites and worked with stakeholders to disseminated key analytical data. • Analysed complex data systems, defined key issues and developed software and analytical toolsets business cases to support continuous quality improvement initiatives. • Performed in-depth analysis on residential services data across Victoria to confirm company compliance with requirements determined by the Victorian Government; this was delivered through: o Conducting site visits to review audit practices and ensure compliance with Victorian legislation. o Reviewing company policies and procedures ensuring documents were current and within review date. • Worked closely with the Executive Management to provide expert support to program staff; providing guidance and supporting understanding of administration processes and their compliance with company policy. •Championed the design, implementation and management of business intelligence applications and reporting dashboards to monitor the company’s performance against short and long term goals. •Led the influenza vaccination program across all residential sites within the company, a complex program of work that delivered a 55% increase in vaccinations company-wide; thereby improving OHS outcomes, productivity and employee satisfaction. Achieved this by: o Developing and distributing corporate documentation conveying key messages and promoting the program to all staff. o Developing the vaccination register to monitor vaccinations across the company o Forecast reimbursement costs to be incurred by the company and provided proportional statistics to support the business case. o Prepared a research paper to exploring employee reluctance regarding vaccination programs at the Executive Manager’s request.



Victorian Aboriginal Child Care Agency (VACCA)

• Quality Officer

  • Dec 2016 - Nov 2017



James Cook University

• Australia
• Higher Education
• 700 & Above Employee

• Data Officer/Research Assistant

  • Feb 2016 - Aug 2016

  Liaised and worked in remote Aboriginal and Torres Strait Islander communities conducting adolescent health assessments and extracting linked health data. Undertook curation and analysis of Queensland hospital emergency department and admissions datasets. Negotiated and supervised data collection and database merging, including using linked health records for research collections. Liaised and worked in remote Aboriginal and Torres Strait Islander communities conducting adolescent health assessments and extracting linked health data. Undertook curation and analysis of Queensland hospital emergency department and admissions datasets. Negotiated and supervised data collection and database merging, including using linked health records for research collections.



Cancer Council Victoria

• Non-profit Organization Management
• 200 - 300 Employee

• Data Manager

  • Apr 2015 - Feb 2016

  Work within the Cancer Epidemiology Centre, Cancer Epidemiology Intelligence Division to: Clean and manipulating scientific data for numerous international and national research studies. Prepare scientific data for release to internal and external researchers. Coordinate linkages of study data to internal and external databases. Provide data management support to multiple projects that involve participant contact including mail outs, management reports and track participation status.



Centers for Disease Control and Prevention

• United States
• Government Administration
• 700 & Above Employee

• Public Health Associate

  • Oct 2014 - Apr 2015

  Conducted a Perinatal Periods and Risk (PPOR) study and National Fetal and Infant Mortality research in Fresno, California. Gathered data from the State of California Automated Vital Statistics System (AVSS), NEDSS, NEOPS and cancer registries. Examine risk factors and periods of occurrence of feto-infant mortality using Epi Info 7, STATA and Microsoft Office applications. Analyze and Disseminate data to stakeholders for program planning. Clean, process and ensure quality of data from hospitals and registries. Respond to Measles outbreak at a Neonatal Intensive Care Unit (NICU).



EPIK (English Program in Korea)

• Education Administration Programs
• 700 & Above Employee

• ESL

  • 2009 - 2011

  Taught English, Science and Mathematics classes for the Republic of Korea’s Ministry of Education. Developed a global mindset and an appreciation for cultural diversity through Korean and Chinese language programs. Taught English, Science and Mathematics classes for the Republic of Korea’s Ministry of Education. Developed a global mindset and an appreciation for cultural diversity through Korean and Chinese language programs.



California State Polytechnic University-Pomona

• United States
• Higher Education
• 700 & Above Employee

• Environmental Health and Safety Intern

  • 2008 - 2008

  Inspected Selective Agent and Toxins (Class 2 & 3) biological research facilities for compliance. Developed a Class 4 Laser Safety manual and principles for use in laboratory research. Enhanced the university’s Biosafety Manual and Emergency Preparedness Plans for Selective Agents and Toxins Clostridium botulinum research in accordance with C.D.C. and F.B.I. regulations. Assisted in the regulation of Hazardous Materials storage, transportation and disposal activities. Responded to Hazardous Material events.



Tolmar Inc.

• Environmental Health and Safety Intern

  • 2006 - 2007

  Conducted Risk Assessment, Industrial Hygiene, Machine Safe-Guarding, Confined Space Entry and PPE Assessments in A.P.I. manufacturing environments. Directed site inspections of Fire and Electrical equipment, machinery and facilities to identify and correct potential hazards and ensure compliance with safety regulations. Coordinated Hazardous Waste shipments and developed needed waste profiles. Analyzed subcontractor Safety Programs and Hazard Identification plans. Evaluated HSE performance of subcontractors and recommend improvements and follow up. Conducted and documented Safety Orientation training for new hires.