Experience

Parmco Sales Ltd

• New Zealand
• Computers and Electronics Manufacturing
• 1 - 100 Employee

• Chief Operations Officer

  • Feb 2017 - Present



Carter Holt Harvey Timber

• Wholesale Building Materials
• 100 - 200 Employee

• Distribution Center Manager

  • Jun 2016 - Feb 2017

  Full operational management of the CHH LVL DC. Delivering across NZ to meet a tight delivery timetable which required despatch of all orders in less than a 24 hour turnaround. I lead this DC during a transitional phase in which we pushed capacity up by more than 30% while simultaneously improving our DIFOT performance. Full operational management of the CHH LVL DC. Delivering across NZ to meet a tight delivery timetable which required despatch of all orders in less than a 24 hour turnaround. I lead this DC during a transitional phase in which we pushed capacity up by more than 30% while simultaneously improving our DIFOT performance.



CARTERS

• New Zealand
• Wholesale Building Materials
• 300 - 400 Employee

• Supply Chain and Inventory Manager

  • Sep 2013 - Jun 2016

  This is a diverse role providing leadership and support to the key business units within the Auckland region. The most significant project was setting up a new Commercial division for which I was tasked with establishing a call center, estimating team, and despatch unit to support a stretch target of 300% annual growth in the commercial sector. After achieving the initial goals for the Commercial team I set up operational KPI reporting and a sales management template to ensure continued success before moving on to my next challenge. My final period at Carters was spent at Auckland Manufacturing. My first challenge was implementing new processes for the Despatch team, including the Hiab fleet that was responsible for Frame and Truss deliveries Auckland wide. After embedding processes in this area I took on the challenge of interim Manufacturing Manager. After the recruitment of a new Manufacturing I assisted in the transition phase of moving to a new facitlity before making an internal move to CHH.



Carter Holt Harvey

• Wholesale Building Materials
• 300 - 400 Employee

• Consultant - CHH Case

  • Jun 2013 - Sep 2013

  • Process improvement specifically focussed on the Despatch team at the Auckland Case manufacturing site. • Gain efficiencies within the supply chain including strategies for the utilisation of the numerous offsite storage facilities that were being used. • Develop reporting together with production and customer services to enable more accurate SLA’s to be developed. • Implement a cross-training program to deliver a more consistant performance from the team. • Assist in the recruitment and training process for a long term Despatch Manager.



Foodstuffs North Island Limited

• New Zealand
• Retail
• 400 - 500 Employee

• Operations Manager - Roma DC

  • 2008 - 2013

  Key Responsibilities • Effectively manage the leadership of 150+ staff tasked with servicing the ambient delivery to all Pak’n Save, New World, Four Square, Gilmours, and Liquorland stores that are a part of the Foodstuffs (Auckland) Ltd area. • Responsible for the Roma DC cost centre of FSA, approx $9M of operational expenditure, this included budgeting and financial reporting to key stakeholders. • Site and stock management encompassing 4 sites, approx 25,000 pallets, and approx 10,000 SKU’s. • Manage relationships, and conduct negotiations with the Union • Ensure the effective management of all H&S issues • Develop effective reporting and KPI’s for all key stakeholders • Manage / Coordinate recruitment processes and succession planning within the DC, including the implementation of effective training plans. • Manage the planning and execution of seasonal peaks.



Linfox

• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Contract Manager – Lion Nathan

  • 2005 - 2008

  Key Responsibilities • Plan and manage the handover of the Lion Nathan warehousing operations from Toll to Linfox across 4 different sites based in Christchurch and Auckland. This included recruitment of staff into all areas of the operations from Storeperson through to Site managers. • Primary contract manager to deal with all issues from delivery and stock integrity through to 3PL invoicing and ullage accounts. • Direct site responsibility of the East Tamaki based Primary Spirits & Wines warehouse. • Manage relationships and conduct negotiations with the Union. • Ensure compliance with Linfox’s H&S policies, including the roll-out of the Linfox “Vision Zero” campaign • Project Manager for the transition of the PSW site onto Paperless WMS which included the change management of a site moving from paper based picking to RF. • Managed contract profitability through ensuring that Lion Nathan targets were met without exceeding Linfox expense limitations. Managed the effective, accurate, and timely invoicing to Lion Nathan as well as ensuring any supporting documentation was available.



Ingram Micro

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inbound DC Manager

  • 1999 - 2005

  Key Responsibilities • Reporting to the Operations Manager, and working alongside the Outbound DC Manager this role was responsible for all tasks through to the product getting to the pickface, Inwards Goods, Putaway, Replenishment, Stock Control, and Reverse Logistics. • Effectively manage the customer returns, and return to vendor, of both faulty and non-faulty stock. In a high paced IT environment dealing with a large amount of OEM products this area required detailed reporting and documentation. • Manage and maintain security levels, this included both the day-to-day security required when distributing high value consumer goods as well as the event based security required when managing a new product launch e.g. the worldwide launch of Xbox 360. • Manage teams that consistently were made up of more than 50% temporary staff sourced through multiple agencies. • Maintain internal and external relations to ensure all corporate goals were achieved with the best possible outcome. • Work with the outbound manager to ensure that efficiencies are gained throughout the supply chain