Rachel Wuerstlin

Product Engagement Specialist at Goalbook
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Contact Information
us****@****om
(386) 825-5501
Location
San Jose, California, United States, US

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Experience

    • United States
    • Software Development
    • 100 - 200 Employee
    • Product Engagement Specialist
      • Apr 2018 - Present

      - Responsible for leading UX initiatives across teams which contributed to measurable increases in user engagement. Launched campaigns through in-app experiences, email, and print. - Owned the in-app onboarding and engagement experience - including research, selection, and implementation of a 3rd-party platform. - Managed project planning and execution with multiple teams, external vendors, and executive stakeholders. Facilitated kickoff meetings, requirements gathering, critiques, approvals, and launch logistics - Identified and reported on patterns in user behavior that led to improved segmentation & solved user problems - Created processes & documentation that improved team efficiency and strategy - Designed & built custom landing pages for the marketing website (HTML, CSS, PHP, JS, Wordpress) - Improved company branding & efficiency by launching an online brand portal and creating templates for presentations and marketing materials - Mentored team members in design practices Show less

    • United States
    • Non-profit Organizations
    • 300 - 400 Employee
    • Senior Designer / Interim Creative Project Manager
      • May 2016 - Mar 2018

      Led a team of in-house designers at a national non-profit. Managed project intake including assisting in developing project briefs, assigned projects based on availability and skill, gave art direction for designs and ensured delivered projects matched briefs. - Expanded design team by hiring & onboarding 2 additional designers, and a full-time project manager - Art directed 2 issues of Land + People magazine, working with staff writers and editors - Completed a successful re-design process for national fundraising gala materials, working directly with executive leadership. Included proposals, critiques, refinement, and print production. - Led daily stand-up meetings with design team. Used JIRA for tracking projects - Designed multimedia fundraising campaigns across web, print, and social media Show less

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Graphic Designer
      • Jul 2013 - Feb 2016

      · Designed marketing materials for print, email, and web- Art directed a new advertising campaign· Designed and managed production of apparel, exhibit design, print & email marketing campaignsFor 3 months, I absorbed the role of the Director of Creative Services while she was on maternity leave, including day-to-day management of incoming and existing projects.

    • Visual Arts Dept. Assistant
      • Jun 2014 - Oct 2015

      · Assisted the department chair & managed main office · Managed budgets, inventories, and purchasing· Monitored computer networks & provided basic IT support· Event planning: field trips, guest lectures, social events, etc.· Managed dept. communications between students, faculty and outside parties, including social media accountsOther accomplishments:· Streamlined office operations & created documentation for future employees · Organized and digitized records· Helped plan and design a new student lounge, and strategize for other long-term department improvements Show less

    • Diogenes Lantern Editor
      • Sep 2012 - Jun 2013

      · Planned & executed original content· Designed and art directed the layout of a 300+ pg. book· Worked directly with commercial printers on an entirely custom job. (was decision maker in all steps of process, from initial quotes to press checks)· Delivered book on-time and under budget

    • Visual Arts Lab Tutor
      • Sep 2011 - Jun 2013

      Responsible for assisting students with any technical or design questions, as well as supervision of Mac lab.

    • Diogenes Lantern Assistant Editor / Lead Designer
      • Sep 2011 - Jun 2012

    • Designer / Partner
      • 2013 - 2014

Education

  • Pacific Union College
    Bachelor of Fine Arts (B.F.A.), Graphic Design
    2010 - 2014

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