Experience

Monique Inc. | The Engagement Group

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Director of Strategy & Engagement

  • Aug 2023 - Oct 2023



Burten, Bell, Carr Development, Inc

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Director of Neighborhood Planning & Engagement

  • Feb 2022 - Jul 2023

  United States

• Neighborhood Services Coordinator

  • Feb 2020 - Feb 2022

  Cleveland, Ohio, United States Working in Buckeye, Woodhill, Larchmere, Ludlow , Shaker Square, Central & Kinsman to offer effective community development solutions that center engagement & environment.



Neighborhood Connections

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Network Builder

  • Sep 2019 - Jan 2023

  Cleveland, Ohio



Youth Opportunities Unlimited

• Non-profit Organization Management
• 100 - 200 Employee

• Environmental Team Lead

  • Apr 2019 - Aug 2019

  Cleveland/Akron, Ohio Area Managed 4 environmental project teams supporting efforts across Greater Cleveland related to illegal dumping, neighborhood beautification, and rain barrel education! Oversaw 7 field supervisors and over 30 youth across project disciplines for the Mayor Frank G. Jackson Summer Youth Employment Program .



Cleveland Neighborhood Progress

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Manager of Climate Resiliency & Sustainability

  • Jun 2017 - Oct 2018

  Cleveland, Ohio Working diligently to build more resilient Cleveland neighborhoods.



East End Neighborhood House

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Outcomes Analyst, ETO Administrator

  • Jan 2014 - Jun 2017

  *Leading the full implementation of Efforts to Outcomes (ETO) software as an agency wide performance management tool. *Building survey assessments and other data capturing mechanisms in software database. *Engage agencies, academic partners, and employees to understand how ETO could be utilized effectively for program evaluation. *Gaining an understanding of performance management processes, evaluation metrics, and logic models to improve program… Show more *Leading the full implementation of Efforts to Outcomes (ETO) software as an agency wide performance management tool. *Building survey assessments and other data capturing mechanisms in software database. *Engage agencies, academic partners, and employees to understand how ETO could be utilized effectively for program evaluation. *Gaining an understanding of performance management processes, evaluation metrics, and logic models to improve program effectiveness and service delivery based upon data collection.

• Director of Marketing & Outcomes

  • Dec 2012 - May 2017

  Cleveland, OH -Create framework for agency marketing strategies, engagement strategies, data management and collection. -Solidify brand messaging, department goals, brand platforms, and other means of communication & promotion -Establish long term relationships leveraging stakeholder integration

• Office Administration, Assistant to CEO

  • Dec 2011 - Jan 2014

  Assisted CEO with calendar management, board meeting preparation, execution of senior level strategic projects, event planning, and other requested tasks. Fulfilled responsibilities of a building manager, human resource specialist, and accounting assistant. Worked with CEO, board members, and business consultant to craft and execute an agency strategic plan to move the agency towards being self-sustaining.



Bank of America

• United States
• Banking
• 700 & Above Employee

• Customer Advocate

  • Nov 2009 - Mar 2011

  Assisted valued clients with needs related to credit card accounts and transactions. Provided world class customer service and resolved client issues by offering effective & timely solutions. Deepened client relationships by offering products and services according to client needs.



KeyBank

• United States
• Banking
• 700 & Above Employee

• Wholesale Funding- Trader

  • Mar 2007 - Jul 2009

  Managed $6-$10 billion short-term money market funding portfolio, which included Fed Funds, Eurodollars, Term Auction Facility, Treasury Investment Option and FHLB Advances. Prepared executive execution strategy for debt transactions including investment banker recommendations. Worked closely with executive management team preparing investor slides and provided periodic updates on the current state of the economy.

• Finance Analyst Rotational Program- Finance Analyst

  • Jul 2005 - Mar 2007

  Enhanced project management, analytical, critical thinking, and partnering skills through the completion of various rotational assignments. Gained experience in the areas of Corporate Treasury, Corporate Tax, Budgeting & Forecasting, and Strategic Planning.