Roy Richardson
Vice President / Co-Founder / CTO at Aurora InfoTech, LLC- Claim this Profile
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Bio
Andrés Goyanes, MBA
Roy is much more than an accomplished and entrepreneur, he is a knowledgeable Information Technology professional who is passionate about keeping companies safe from today's cybersecurity challenges. I can say that I've followed Roy's career development since high school since we both studied at the same military college-prep school. Today, Roy and I get to interact as resources to each other as business owners—and I hope our friendship, respect and admiration for our respective careers serve as an inspiration for others to nurture their earliest friendships in life. Thank you for inspiring me to continue to be my best as a fellow entrepreneur, my friend.
Christina Sprock
I have personally worked with Aurora InfoTech for a number of years, Roy Richardson in particular. Their knowledge of networks and broadband has been instrumental in mitigating risks within our company, as has the continued drive for a better organization and infrastructure. As a consultant, Aurora InfoTech has proven to be an extremely reliable business partner who thinks with our company for solutions that are in the betterment of the company. I have also had the pleasure of working with one of their managing partners, Roy Richardson, who was hired as an interim COO for our company. His management of the entire Operations Department is commendable as was his understanding of the financial and operational aspects of not only the department, but the company in its entirety. Based on Aurora InfoTech’s consultancy, knowledge, genuine concern for the company they work for and their loyalty, I would rate Aurora InfoTech’s overall performance as exceptional. If the experience I have had working with Roy Richardson is any indication of how he works in general, then any company working with him will be working with a topnotch firm. In conclusion, I would highly recommend Aurora InfoTec. Not only for their ongoing professionalism and knowledge, but mainly because they are truly passionate about their work and working towards success for any company that hires them
Mark Crompton
Exceptional intellect, integrity, natural leader, and market knowledge are four qualities that come to mind when I think of Roy. I had the pleasure of working with Roy as a client in the CARIB and a peer handling international accounts and business matters. Roy exceeds all assigned tasks as well as takes the initiative to look for new opportunities for growth and organic improvements. Roy will be a true asset to any organization he joins.
Andrés Goyanes, MBA
Roy is much more than an accomplished and entrepreneur, he is a knowledgeable Information Technology professional who is passionate about keeping companies safe from today's cybersecurity challenges. I can say that I've followed Roy's career development since high school since we both studied at the same military college-prep school. Today, Roy and I get to interact as resources to each other as business owners—and I hope our friendship, respect and admiration for our respective careers serve as an inspiration for others to nurture their earliest friendships in life. Thank you for inspiring me to continue to be my best as a fellow entrepreneur, my friend.
Christina Sprock
I have personally worked with Aurora InfoTech for a number of years, Roy Richardson in particular. Their knowledge of networks and broadband has been instrumental in mitigating risks within our company, as has the continued drive for a better organization and infrastructure. As a consultant, Aurora InfoTech has proven to be an extremely reliable business partner who thinks with our company for solutions that are in the betterment of the company. I have also had the pleasure of working with one of their managing partners, Roy Richardson, who was hired as an interim COO for our company. His management of the entire Operations Department is commendable as was his understanding of the financial and operational aspects of not only the department, but the company in its entirety. Based on Aurora InfoTech’s consultancy, knowledge, genuine concern for the company they work for and their loyalty, I would rate Aurora InfoTech’s overall performance as exceptional. If the experience I have had working with Roy Richardson is any indication of how he works in general, then any company working with him will be working with a topnotch firm. In conclusion, I would highly recommend Aurora InfoTec. Not only for their ongoing professionalism and knowledge, but mainly because they are truly passionate about their work and working towards success for any company that hires them
Mark Crompton
Exceptional intellect, integrity, natural leader, and market knowledge are four qualities that come to mind when I think of Roy. I had the pleasure of working with Roy as a client in the CARIB and a peer handling international accounts and business matters. Roy exceeds all assigned tasks as well as takes the initiative to look for new opportunities for growth and organic improvements. Roy will be a true asset to any organization he joins.
Andrés Goyanes, MBA
Roy is much more than an accomplished and entrepreneur, he is a knowledgeable Information Technology professional who is passionate about keeping companies safe from today's cybersecurity challenges. I can say that I've followed Roy's career development since high school since we both studied at the same military college-prep school. Today, Roy and I get to interact as resources to each other as business owners—and I hope our friendship, respect and admiration for our respective careers serve as an inspiration for others to nurture their earliest friendships in life. Thank you for inspiring me to continue to be my best as a fellow entrepreneur, my friend.
Christina Sprock
I have personally worked with Aurora InfoTech for a number of years, Roy Richardson in particular. Their knowledge of networks and broadband has been instrumental in mitigating risks within our company, as has the continued drive for a better organization and infrastructure. As a consultant, Aurora InfoTech has proven to be an extremely reliable business partner who thinks with our company for solutions that are in the betterment of the company. I have also had the pleasure of working with one of their managing partners, Roy Richardson, who was hired as an interim COO for our company. His management of the entire Operations Department is commendable as was his understanding of the financial and operational aspects of not only the department, but the company in its entirety. Based on Aurora InfoTech’s consultancy, knowledge, genuine concern for the company they work for and their loyalty, I would rate Aurora InfoTech’s overall performance as exceptional. If the experience I have had working with Roy Richardson is any indication of how he works in general, then any company working with him will be working with a topnotch firm. In conclusion, I would highly recommend Aurora InfoTec. Not only for their ongoing professionalism and knowledge, but mainly because they are truly passionate about their work and working towards success for any company that hires them
Mark Crompton
Exceptional intellect, integrity, natural leader, and market knowledge are four qualities that come to mind when I think of Roy. I had the pleasure of working with Roy as a client in the CARIB and a peer handling international accounts and business matters. Roy exceeds all assigned tasks as well as takes the initiative to look for new opportunities for growth and organic improvements. Roy will be a true asset to any organization he joins.
Andrés Goyanes, MBA
Roy is much more than an accomplished and entrepreneur, he is a knowledgeable Information Technology professional who is passionate about keeping companies safe from today's cybersecurity challenges. I can say that I've followed Roy's career development since high school since we both studied at the same military college-prep school. Today, Roy and I get to interact as resources to each other as business owners—and I hope our friendship, respect and admiration for our respective careers serve as an inspiration for others to nurture their earliest friendships in life. Thank you for inspiring me to continue to be my best as a fellow entrepreneur, my friend.
Christina Sprock
I have personally worked with Aurora InfoTech for a number of years, Roy Richardson in particular. Their knowledge of networks and broadband has been instrumental in mitigating risks within our company, as has the continued drive for a better organization and infrastructure. As a consultant, Aurora InfoTech has proven to be an extremely reliable business partner who thinks with our company for solutions that are in the betterment of the company. I have also had the pleasure of working with one of their managing partners, Roy Richardson, who was hired as an interim COO for our company. His management of the entire Operations Department is commendable as was his understanding of the financial and operational aspects of not only the department, but the company in its entirety. Based on Aurora InfoTech’s consultancy, knowledge, genuine concern for the company they work for and their loyalty, I would rate Aurora InfoTech’s overall performance as exceptional. If the experience I have had working with Roy Richardson is any indication of how he works in general, then any company working with him will be working with a topnotch firm. In conclusion, I would highly recommend Aurora InfoTec. Not only for their ongoing professionalism and knowledge, but mainly because they are truly passionate about their work and working towards success for any company that hires them
Mark Crompton
Exceptional intellect, integrity, natural leader, and market knowledge are four qualities that come to mind when I think of Roy. I had the pleasure of working with Roy as a client in the CARIB and a peer handling international accounts and business matters. Roy exceeds all assigned tasks as well as takes the initiative to look for new opportunities for growth and organic improvements. Roy will be a true asset to any organization he joins.
Credentials
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Cybersecurity Fundamentals for Sales
ConnectWiseJul, 2020- Nov, 2024 -
Cybersecurity Fundamentals for Engineers
ConnectWiseJun, 2020- Nov, 2024 -
Aerohive Certified Mobility Administrator
Aerohive NetworksDec, 2017- Nov, 2024 -
Aerohive Certified Wireless Administrator (ACWA)
Aerohive NetworksDec, 2017- Nov, 2024 -
Aerohive Certified Technical Sales Professional
Aerohive NetworksAug, 2017- Nov, 2024 -
Learning IPv6
LinkedInApr, 2017- Nov, 2024 -
Certified Fiber Optic Professional
Utilities Telecom Council (UTC)May, 2012- Nov, 2024 -
Extreme Networks Associate (ENA
Extreme NetworksJul, 2008- Nov, 2024 -
Microsoft Certified Professional (MCP)
MicrosoftJan, 1998- Nov, 2024 -
Certified ArcView GIS Instructor
EsriJan, 1995- Nov, 2024
Experience
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Aurora InfoTech, LLC
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Vice President / Co-Founder / CTO
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Jun 2017 - Present
Aurora InfoTech, based in Orlando, Florida, offers consulting, management, and support to small businesses and organizations of all sizes in cybersecurity and information technology (IT). Their portfolio of services & solutions includes cybersecurity evaluations & consulting IT security management, remote IT infrastructure management & monitoring, data backup & recovery from disasters, managed firewall & VPN, cloud-based solutions, network design & deployment, security awareness… Show more Aurora InfoTech, based in Orlando, Florida, offers consulting, management, and support to small businesses and organizations of all sizes in cybersecurity and information technology (IT). Their portfolio of services & solutions includes cybersecurity evaluations & consulting IT security management, remote IT infrastructure management & monitoring, data backup & recovery from disasters, managed firewall & VPN, cloud-based solutions, network design & deployment, security awareness training, and much more. Aurora InfoTech's mission is to provide its customers with peace of mind through safeguarding and preserving their business technology wisely through reducing downtime and maximizing technological capital while at the same time ensuring a healthy environment. We operate at the highest degree of integrity and are available 24/7/365 with the support of their end-user help desk, Network Operations Center (NOC) & Security Operations Center (SOC). Show less Aurora InfoTech, based in Orlando, Florida, offers consulting, management, and support to small businesses and organizations of all sizes in cybersecurity and information technology (IT). Their portfolio of services & solutions includes cybersecurity evaluations & consulting IT security management, remote IT infrastructure management & monitoring, data backup & recovery from disasters, managed firewall & VPN, cloud-based solutions, network design & deployment, security awareness… Show more Aurora InfoTech, based in Orlando, Florida, offers consulting, management, and support to small businesses and organizations of all sizes in cybersecurity and information technology (IT). Their portfolio of services & solutions includes cybersecurity evaluations & consulting IT security management, remote IT infrastructure management & monitoring, data backup & recovery from disasters, managed firewall & VPN, cloud-based solutions, network design & deployment, security awareness training, and much more. Aurora InfoTech's mission is to provide its customers with peace of mind through safeguarding and preserving their business technology wisely through reducing downtime and maximizing technological capital while at the same time ensuring a healthy environment. We operate at the highest degree of integrity and are available 24/7/365 with the support of their end-user help desk, Network Operations Center (NOC) & Security Operations Center (SOC). Show less
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CelPlan Technologies, Inc. (CelPlan)
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United States
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Telecommunications
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100 - 200 Employee
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Vice President
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Dec 2012 - Jun 2017
Managed the company's operations, projects, training, consulting, and sales opportunities throughout the Southeastern US and Caribbean regions. Functioned as a subject matter expert by providing technical expertise, consultancy, guidance, and advisory services on areas of strategic planning, day-to-day management, and technical operations of telecommunication infrastructures & related services. Leveraged strategic planning skills, administered business resources, cultivated… Show more Managed the company's operations, projects, training, consulting, and sales opportunities throughout the Southeastern US and Caribbean regions. Functioned as a subject matter expert by providing technical expertise, consultancy, guidance, and advisory services on areas of strategic planning, day-to-day management, and technical operations of telecommunication infrastructures & related services. Leveraged strategic planning skills, administered business resources, cultivated relationships & accounts, negotiated with vendors, leveraged technology, optimized business operations, and developed sales proposals & responses to RFPs. Developed lead generation and revenue generation programs as well as high performing sales collateral to support business objectives. Arranged meetings and contributed with constructive ideas; Exceeded sales revenues, profitability, and budgetary targets for the company’s sales & technical operations & directly managed sales accounts for large, high profile customers. Show less Managed the company's operations, projects, training, consulting, and sales opportunities throughout the Southeastern US and Caribbean regions. Functioned as a subject matter expert by providing technical expertise, consultancy, guidance, and advisory services on areas of strategic planning, day-to-day management, and technical operations of telecommunication infrastructures & related services. Leveraged strategic planning skills, administered business resources, cultivated… Show more Managed the company's operations, projects, training, consulting, and sales opportunities throughout the Southeastern US and Caribbean regions. Functioned as a subject matter expert by providing technical expertise, consultancy, guidance, and advisory services on areas of strategic planning, day-to-day management, and technical operations of telecommunication infrastructures & related services. Leveraged strategic planning skills, administered business resources, cultivated relationships & accounts, negotiated with vendors, leveraged technology, optimized business operations, and developed sales proposals & responses to RFPs. Developed lead generation and revenue generation programs as well as high performing sales collateral to support business objectives. Arranged meetings and contributed with constructive ideas; Exceeded sales revenues, profitability, and budgetary targets for the company’s sales & technical operations & directly managed sales accounts for large, high profile customers. Show less
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United Telecommunication Services (UTS)
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Telecommunications
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1 - 100 Employee
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Interim COO / Director of Operations, Eastern Caribbean Division
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Nov 2009 - Nov 2012
Controlled P&L of UTS’ telecommunication operations in the Eastern Caribbean region, which encompassed seven (7) business units operating in four (4) countries and seven (7) islands. Handled all day-to-day management decisions and employed the company’s long and short-term plans to support its strategy for positive outcomes. Managed risks and ensured compliance with legal & regulatory laws in multiple countries & jurisdictions. Initiated staff development & training… Show more Controlled P&L of UTS’ telecommunication operations in the Eastern Caribbean region, which encompassed seven (7) business units operating in four (4) countries and seven (7) islands. Handled all day-to-day management decisions and employed the company’s long and short-term plans to support its strategy for positive outcomes. Managed risks and ensured compliance with legal & regulatory laws in multiple countries & jurisdictions. Initiated staff development & training programs and convergence of networks & technologies. Supervised the management team and interfaced with employees, partners, Government authorities and other stakeholders on behalf of the company. Accomplished multiple strategic objectives, including the integration of an acquired business unit and its employees, consolidation of operations, personnel, and cost centers. Implemented policies & procedures to improve the operational structure, security, and efficiency of the organization. Administered all affairs of the company’s information technology (IT) & telecommunication networks, and technical operations throughout the Eastern Caribbean region. Strategically planned, managed & held full responsibility for the company’s CAPEX and OPEX budgets. Supervised engineering, operations, and security of the company’s IT & telecommunication infrastructures, assets, and resources. Administered a portfolio of networks & technologies including broadband and mobile infrastructures (GSM, UMTS, LTE), point-to-point/multipoint wireless networks, fiber optic backhauls & fiber to the premises (FTTx) projects, IT & IP-based infrastructures, and legacy communication technologies to name a few. Enhanced market share, revenue, and profitability through cost-cutting measures, facility improvements, network upgrades & technology roll-outs, and human resource investments. Show less Controlled P&L of UTS’ telecommunication operations in the Eastern Caribbean region, which encompassed seven (7) business units operating in four (4) countries and seven (7) islands. Handled all day-to-day management decisions and employed the company’s long and short-term plans to support its strategy for positive outcomes. Managed risks and ensured compliance with legal & regulatory laws in multiple countries & jurisdictions. Initiated staff development & training… Show more Controlled P&L of UTS’ telecommunication operations in the Eastern Caribbean region, which encompassed seven (7) business units operating in four (4) countries and seven (7) islands. Handled all day-to-day management decisions and employed the company’s long and short-term plans to support its strategy for positive outcomes. Managed risks and ensured compliance with legal & regulatory laws in multiple countries & jurisdictions. Initiated staff development & training programs and convergence of networks & technologies. Supervised the management team and interfaced with employees, partners, Government authorities and other stakeholders on behalf of the company. Accomplished multiple strategic objectives, including the integration of an acquired business unit and its employees, consolidation of operations, personnel, and cost centers. Implemented policies & procedures to improve the operational structure, security, and efficiency of the organization. Administered all affairs of the company’s information technology (IT) & telecommunication networks, and technical operations throughout the Eastern Caribbean region. Strategically planned, managed & held full responsibility for the company’s CAPEX and OPEX budgets. Supervised engineering, operations, and security of the company’s IT & telecommunication infrastructures, assets, and resources. Administered a portfolio of networks & technologies including broadband and mobile infrastructures (GSM, UMTS, LTE), point-to-point/multipoint wireless networks, fiber optic backhauls & fiber to the premises (FTTx) projects, IT & IP-based infrastructures, and legacy communication technologies to name a few. Enhanced market share, revenue, and profitability through cost-cutting measures, facility improvements, network upgrades & technology roll-outs, and human resource investments. Show less
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New Technologies Group N.V. dba CaribServe.NET
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St. Maarten
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Managing Director / Co-Founder / CTO
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Oct 1997 - Nov 2009
Founded, built, and operated a broadband-based telecommunication company. Planned, designed, and launched a multi-country-wide, IP-based telecommunication network to enable the introduction & delivery of broadband services and connectivity solutions. Devised strategic operating plans, directed strategy, and ensured planning & financial control, also maintained and streamlined operational performance, and defined sales & marketing objectives. Captured 60+% market share of… Show more Founded, built, and operated a broadband-based telecommunication company. Planned, designed, and launched a multi-country-wide, IP-based telecommunication network to enable the introduction & delivery of broadband services and connectivity solutions. Devised strategic operating plans, directed strategy, and ensured planning & financial control, also maintained and streamlined operational performance, and defined sales & marketing objectives. Captured 60+% market share of broadband communications, which ultimately led to the purchase of the company by a competitive telecommunication operator. Managed all aspects of the company’s telecommunication & IT networks and related staff. Planned and executed the evolution of the company’s broadband network & service offerings. Propelled functional excellence of an 802.16E-based, WiMAX 4G broadband network through appropriate governance of design, engineering, and deployment. Designed & managed capacity expansions of NOC, head-end, backbone, last mile, and Internet capacity to support the continued growth of the organization. Successfully integrated infrastructure & technologies from the parent company to enable expansion & growth of the company’s broadband network. Managed customer migration from parent company's broadband network. Delivered professional support for the continuous raising of the bar for customer service, technical support, network up time & reliability, and quality of service, resulting in continued growth and security of the company’s position as the market leader in broadband communication. Show less Founded, built, and operated a broadband-based telecommunication company. Planned, designed, and launched a multi-country-wide, IP-based telecommunication network to enable the introduction & delivery of broadband services and connectivity solutions. Devised strategic operating plans, directed strategy, and ensured planning & financial control, also maintained and streamlined operational performance, and defined sales & marketing objectives. Captured 60+% market share of… Show more Founded, built, and operated a broadband-based telecommunication company. Planned, designed, and launched a multi-country-wide, IP-based telecommunication network to enable the introduction & delivery of broadband services and connectivity solutions. Devised strategic operating plans, directed strategy, and ensured planning & financial control, also maintained and streamlined operational performance, and defined sales & marketing objectives. Captured 60+% market share of broadband communications, which ultimately led to the purchase of the company by a competitive telecommunication operator. Managed all aspects of the company’s telecommunication & IT networks and related staff. Planned and executed the evolution of the company’s broadband network & service offerings. Propelled functional excellence of an 802.16E-based, WiMAX 4G broadband network through appropriate governance of design, engineering, and deployment. Designed & managed capacity expansions of NOC, head-end, backbone, last mile, and Internet capacity to support the continued growth of the organization. Successfully integrated infrastructure & technologies from the parent company to enable expansion & growth of the company’s broadband network. Managed customer migration from parent company's broadband network. Delivered professional support for the continuous raising of the bar for customer service, technical support, network up time & reliability, and quality of service, resulting in continued growth and security of the company’s position as the market leader in broadband communication. Show less
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International Development Advisory Services (IDAS)
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Coral Gables, FL
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Director of Technical Operations
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Jun 1995 - Jun 1997
Responsible for managing the company's Geographic Information Systems (GIS)-related operations, projects, training and consulting opportunities throughout the Southern US and Caribbean regions. Responsible for managing the company's Geographic Information Systems (GIS)-related operations, projects, training and consulting opportunities throughout the Southern US and Caribbean regions.
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International Development Advisory Services (IDAS)
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Coral Gables, FL
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GIS Analyst
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1992 - 1995
Participated in various Geographic Information Systems (GIS)-related projects and consulting opportunities. Participated in various Geographic Information Systems (GIS)-related projects and consulting opportunities.
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Education
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1990 - 1996
University of Miami
Bachelor of Science (BSc), Advertising / Political Science -
2014 - 2017
Southern New Hampshire University
Master of Science (MSc), Information Technology & Internet Security -
1984 - 1990
Florida Air Academy
HS Diploma, College Preparatory
Community
