Experience

Smart Simple Marketing

• United States
• Advertising Services
• 1 - 100 Employee

• Co-founder

  • Jan 2006 - Present

  Emeryville, CA ► Serve as marketing consultant and strategic advisor to B2B businesses in 50+ industries to increase visibility, attract more pre-qualified leads and increase monthly revenues. ► Gain an in-depth understanding of clients’ business models and goals and identify opportunities for growth and change that drives clients’ revenue. ► Develop and executes integrated content marketing campaigns and plans, including print promotions, email marketing, blogging, social media, direct mail… Show more ► Serve as marketing consultant and strategic advisor to B2B businesses in 50+ industries to increase visibility, attract more pre-qualified leads and increase monthly revenues. ► Gain an in-depth understanding of clients’ business models and goals and identify opportunities for growth and change that drives clients’ revenue. ► Develop and executes integrated content marketing campaigns and plans, including print promotions, email marketing, blogging, social media, direct mail, sales collateral, white papers, videos, landing pages and websites. ► Leverage a variety tools to monitor and track campaigns against business goals to gauge the success of efforts and make adjustments as necessary. ► Manage a team of sub-contractors and third party vendors to successfully execute campaigns. ► Design and deliver comprehensive marketing training programs for small business owners, coaching and mentoring them on simple and effective marketing strategies that support achieving their sales and marketing goals. Show less



EAtoVA.com

• Small Business Marketing Consulting

  • 2008 - Feb 2014

  Emeryville, CA ► Teach administrative professionals who are aspiring to become Virtual Assistants how to "escape" corporate America and start a successful, profitable home-based Virtual Assistant business. ► Coach new and established Virtual Assistants on how to upgrade their business, attract more clients and make more money.



Atlas Copco

• Sweden
• Machinery Manufacturing
• 700 & Above Employee

• Service Coordinator

  • Jul 2009 - Apr 2011

  Fremont, CA • Maintain numerous customer accounts for California’s Central Valley • Oversee work load for eight field service technicians • Daily scrutinize customer orders for accuracy and opportunities for new business • Responsible for appropriate billing, closing more than $60,000 in business each month • Effectively manage customer accounts and field phone calls in highly demanding environment • Skillfully diffuse stressful situations when customers are irritated or… Show more • Maintain numerous customer accounts for California’s Central Valley • Oversee work load for eight field service technicians • Daily scrutinize customer orders for accuracy and opportunities for new business • Responsible for appropriate billing, closing more than $60,000 in business each month • Effectively manage customer accounts and field phone calls in highly demanding environment • Skillfully diffuse stressful situations when customers are irritated or panicked Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Administrative Assistant (Real Estate Investment Banking)

  • Mar 2007 - Apr 2008

  San Francisco Bay Area • Daily administrative duties supporting a Managing Director • Managed frequent and complex domestic and international travel • Planned and executed arrangements for internal meetings, external meetings and social functions • Performed as back up assistant to Global Head of Real Estate Investment Banking • Managed intricacies of rapidly changing calendar schedules • Comfortably and professionally worked with C-Level clients and internal… Show more • Daily administrative duties supporting a Managing Director • Managed frequent and complex domestic and international travel • Planned and executed arrangements for internal meetings, external meetings and social functions • Performed as back up assistant to Global Head of Real Estate Investment Banking • Managed intricacies of rapidly changing calendar schedules • Comfortably and professionally worked with C-Level clients and internal personnel • Handled confidential information with discretion and respect Show less



Inova Health System

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Administrative Assistant

  • Sep 2005 - Jan 2006

  Alexandria, VA • Maintained the hospital’s surgical earnings reports and followed up with appropriate departments to ensure their timely submission of billed items • Daily management of a high volume, multi-line call center • Coordinated procedure standards with appropriate internal and external departments and staff • Proofread post-surgical reports to ensure proper billing and maintain the necessary equipment inventory • Provided exceptional customer service to internal and… Show more • Maintained the hospital’s surgical earnings reports and followed up with appropriate departments to ensure their timely submission of billed items • Daily management of a high volume, multi-line call center • Coordinated procedure standards with appropriate internal and external departments and staff • Proofread post-surgical reports to ensure proper billing and maintain the necessary equipment inventory • Provided exceptional customer service to internal and external contacts Show less



Georgetown University Medical Center

• United States
• Higher Education
• 400 - 500 Employee

• Administrative Team Leader

  • Sep 1998 - Sep 2005

  Washington D.C. Metro Area • Assisted Team Supervisor in managing office work flow and maintaining adherence to office procedures • Supervised an office-support staff of 4 Surgical Coordinators in surgical scheduling, billing, and time management • Trained new hires in the use of system procedures, billing and inventory management • Diligently researched, reconciled and corrected all surgical billing errors, saving the company thousands of dollars each year • Provided outstanding customer… Show more • Assisted Team Supervisor in managing office work flow and maintaining adherence to office procedures • Supervised an office-support staff of 4 Surgical Coordinators in surgical scheduling, billing, and time management • Trained new hires in the use of system procedures, billing and inventory management • Diligently researched, reconciled and corrected all surgical billing errors, saving the company thousands of dollars each year • Provided outstanding customer service to internal/external clients in a fast paced environment • Handled heavy telephone contact with Physicians and their administrative teams in a professional, friendly manner, always ensuring appropriate follow-through within a 20-minute timeframe Show less