Kelsi De La Cruz
Computer User Support Specialist Intern at ACI Learning- Claim this Profile
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Topline Score
Bio
Credentials
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CompTIA Security+
ACI LearningMar, 2023- Oct, 2024 -
CompTIA A+ Core 2
LeaderQuest HQFeb, 2023- Oct, 2024 -
CompTIA A+ Core 1
LeaderQuest HQJan, 2023- Oct, 2024 -
ITIL® Foundation
LeaderQuest HQJan, 2023- Oct, 2024
Experience
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ACI Learning
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San Antonio, Texas, United States
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Computer User Support Specialist Intern
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Jan 2023 - Present
• Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts • Installed and supported Windows OS including command line & client support while troubleshooting devices and resolving network issues • Ensured physical security & common attacks while securing the wired and wireless local network • Detected various types of compromises and have an understanding of penetration testing and vulnerability scanning concepts
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US Army
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San Antonio, Texas Metropolitan Area
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Signal Intelligence Analyst
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Jan 2013 - Present
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Education
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American Military University
Bachelor of Science - BS, Information Technology -
ACI Learning
Certification, Information Technology