Experience

Intercom

• United States
• Software Development
• 700 & Above Employee

• Accounts Payable Manager

  • Jun 2021 - Present

  Currently Supervising Intercom's share services account payable team ensuring accounts payable operations comply with company policies and internal controls. Managing the month-end accrual process for the proper recording of outstanding liabilities. Manage all aspects of expense reporting via Expensify and corporate card global program. Manage monthly close and annual account payable activities, including reviewing account payable reconciliations, flux, and journals. Working with Legal, FP&A, Procurement and Project Managers on all matters related to future spend, contracts and vendor onboarding requirements leveraging IronClad. Perform daily invoice audit for proper allocation and on time payment schedules for critical vendors constantly driving and developing deep initiatives and projects to improve and automate current systems and processes. Keep an open mind to research and evaluate new tools and options to optimize output and accuracy within all aspects of the AP and expense process in general. Own the escalation of vendors and internal company personnel requests with tact and diplomacy whenever it is necessary to meet or exceed our vendors and internal customers’ expectation. Implement best practices throughout my area of responsibility and in collaboration with other business owners where dependencies exist and align all internal controls. Prepare analyses, schedules, and presentations related to accounts payable to support the audit and tax filings as required for each global entity.



Blend Labs, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Accounts Payable | Payroll | T&E | Procurement

  • Aug 2020 - Jun 2021

  Helping with the daily, monthly and yearly AP tasks. Effectively determining the best process, policies, and resources needed to achieve optimum output of all tasks. Helping with the biweekly payroll processing assuring all pay batches were accurately calculated and uploaded to ADP workforce on a timely basis for payroll processing. Active participant on side projects like the implementation of InVerify working with ADP and the InVerify teams on all data gathering and validation for accurate employee reporting. Worked with the contracts and legal teams leveraging IronClad to develop a purchasing workflow to integrate to NetSuite for purchase order creation and management of accruals. Audit expenses submitted via Expensify and verified T&E compliance and NetSuite import. Prepare the weekly payment run to include wires set up, manual check issuance, EFT, and auto debit transactions reporting. Meet all month-end deadlines assigned via FloQast. Managed vendor master, adding new vendor and properly assigning the IRS reporting status for proper year end reporting. Issued 1099 using a third-party software. Monitor and perform cash reconciliation twice a month using FloQast



Ripple

• San Francisco Bay Area

• AP Manager / Concur Implementation Lead

  • Jun 2018 - May 2020

  Managing AP functions and leading the implementation of Concur travel, expense and invoice as well as a P-Card program. Developing internal communication, and user training documentation in general. Working closely with management on associated procurement policies and procedures for all aspects of this global implementation. Managing AP functions and leading the implementation of Concur travel, expense and invoice as well as a P-Card program. Developing internal communication, and user training documentation in general. Working closely with management on associated procurement policies and procedures for all aspects of this global implementation.



Eat Just, Inc.

• United States
• Food Production
• 100 - 200 Employee

• Accounting Transactions Manager

  • Jun 2017 - Apr 2018

  Managed, prepared and process semi-monthly payroll using PlanSource and later PayCom payroll Software Managed, build, maintain and optimize all aspects of the Concur T&E platform Prepared AP, Payroll, and T&E month-end accruals Managed TMC services, reporting, and tracking of all travel services and travelers Manage bank account balances for proper funding and prepare weekly cash forecast based on in and outflows Prepared, issued, posted and reconcile all wires and account auto debit payment Managed all aspects of AMEX BTA and MasterCard credit card programs as the main administrator Participated as a liaison to HR as part of the on boarding process providing new hires information on all things accounting Maintain all stakeholders informed of new software, policies, procedures, etc. Managed all aspects of the equity system Certent and later Solium Main dedicated member and super user for the implementation of five (5) new accounting systems (NetSuite, Coupa, NVPay, PayCom, and Solium) All implemented within a 6-Month period



SquareTrade

• United States
• Consumer Services
• 500 - 600 Employee

• AP/Travel & Expense Manager

  • Apr 2016 - Jun 2017

  Process weekly check, ACH, and wire payment based on age payables Process weekly expense report payment via Concur Audit all expense reports for compliance with T&E policy Manage and maintain all aspects of Concur T&E System Work closely with GL to assure proper month end accruals Work closely with claim, and data warehouse to assure proper claim uploads Manage all claim payments to assure proper insurer allocation and remittance AMEX Pcard administrator Work on projects as assigned by the Controller Manage all new software implementations as well as upgrade and integrations working with pilot team gathering data and defects for further testing until optimum results are obtain. Prepare company-wide communication for new processes, and educate the user community



Fenice Energy

• India
• Renewables & Environment
• 400 - 500 Employee

• Sr. AP/AR Manager

  • May 2015 - Apr 2016

  Managed and monitored the Accounts Receivable and Accounts Payable process in NetSuite and in accordance with GAAP policies and procedures. Designed and documented operational procedures and processes always meeting SOX audit standards and improved efficiency. Ensured the accurate compilation, analysis and reporting of accounting data and revenue Reviewed AP, and AR Dashboards to ensure timely collections, and payments in accordance with contracted terms. Constantly evaluated personnel to ensure efficiency in all areas. Worked with consultants or auditors to provide required information and ensure proper record-keeping for historical purposes. Monitored month-end activities, making sure estimated and actual accruals be accurately accounted for and booked correctly. Performed other duties as assigned by management. Managed the Accounts Receivable and Accounts Payable of one or more accounting systems in accordance with GAAP policies and procedures Designed operational procedures and processes that meet audit standards and improve efficiency. Ensured integration of data produced into systems and supports objectives of financial analysts. Ensured the accurate compilation, analysis and reporting of accounting data and revenue. Participated in focus and cross functional teams to develop best practices and develop new business models geared towards the consumer. Maintained management abreast of any customer of supplier activities not in alignment with our contract. and or business practices. Supported the sales team in meeting their sales goals Prepared and review all new customer credit applications, and or credit extensions.



Equinix

• United States
• Internet Publishing
• 700 & Above Employee

• AP/Procurement Manager

  • Jun 2014 - May 2015

  Managed a local and an overseas(Manila) team of AP Accountants handling all AP, travel and procurement. transactions using Oracle r12 modules including iExpene. Responsible for all month-end close activities. Effectively managed the AP, ER and procurement staff; 3 direct reports located in Manila, and 4 at HQ. Maintain the team informed on all policy changes, and provide training and or guidance when needed Review and approve weekly payment runs (ACH, Wires, EChecks, House Checks and Employee ACH). Full review and approval of new suppliers, their banking, and payment information to assure company policy and SOX compliance Weekly review of staff assigned on hold transactions and their follow up process for resolution Review rent, utilities, and telecom upload into Oracle for allocation accuracy and upload completion Implemented an AP phone hot line along with AP email alias for inbound and outbound supplier communication so that suppliers can have one main point of contact, allowing optimum customer service for internal and external customers. Maintain a high level of best practices alignment in all aspects of area of responsibility Maintain close communication with cross-functional teams to assure changes in processes be communicated to all parties affected by the change. Review month-end T&E, non-Travel PCard, and >50K accruals Provide leadership and expertise to review and recommend improvements based upon “best practices” and R12 functionality for the S2P business process flow. Point of contact for all audits related to Payables, Expense and iProcurement Managed resources to attain maximum output for AP backlog during system cut over and ramp up Prepare monthly Dashboards for management review and explain fluctuations.



Symantec

• United States
• Software Development
• 700 & Above Employee

• Sr. Manager, Global Accounts Payable / Expense Reporting

  • Mar 2013 - May 2014

  Effectively managed the global AP/ER teams of 4 direct reports located Oregon, Dublin, Singapore, and India which in turn managed the 3rd party outsourced providers totaling 75 indirect reports. Key member of the SalesForce Quality Management Tool (QMT) implementation for the source two pay (S2P) customer support page. This included the design, hierarchy of case flow, page layout, and auto reply email templates. Provided leadership and expertise to review and recommend improvements based upon “best practices” and R12 functionality for the S2P business process flow. Supported and help defined key stakeholders expectations and drove successful delivery and completion of Oracle R12 project release for the S2P modules. Provided analysis and problem resolution to implement fixes to reported problems escalated from each track module. Managed assigned project activities requiring project leadership, planning, reporting, team member guidance, and issue resolution collaborating with peers. Plan, coordinate, and provide updates cut-over activities for the S2P Oracle R12 upgrade. Developed a business readiness plan for all AP/ER related activities prior to conversion cut off to assure a seamless and successful transition with minimum downtime for internal as well as external customer base. Provide daily guidance, resolve issues, identify and communicate priorities, enhance time management skills and ensure appropriate training.



Ask.com

• United States
• Book and Periodical Publishing
• 100 - 200 Employee

• Accounts Payable Manager

  • Sep 2012 - Feb 2013

  • Supervise the Accounts Payable team; driving continuous improvement and performance goals through the compilation of data analysis, reporting tools and performance metrics. • Provide motivational and developmental leadership to AP staff on a daily basis to enhance team performance and work product. • Establishes performance objectives and training plans; assists with strategic planning for the AP department. • Develop, implement and maintains Accounts Payable systems, procedures and policies to ensure adherence to Company guidelines. • Establish and communicate standard operating procedures to improve efficiency of the AP team and expedite workflow. • Maintain and conduct internal audits applicable to all facets of the AP process including purchasing, P-card expenses, and employee expense reporting. • Analyze and interpret specific Accounts Payable periodic and ad-hoc statistical information and reporting. • Oversees and participates in month-end closing processes within AP. • Organize and maintain the AP filing system, including paper and electronic invoices, general accounting data and providing scanned invoices and related documents for all balance sheet accounts to general ledger accounting staff. • Comply with IRS and state 1099 & 1042 reporting requirements for payments made through the AP system, including ensuring we have proper withholding certificates on file before payments are released. • Comply with applicable Sales and Use Tax requirements. • Manage supplier relationships through prompt payment and reconciled account activity. • Provide problem and invoice resolution assistance to vendors and internal company personnel with tact and diplomacy. . Manage the transition of payable transactions during acquisitions.



University of California, Berkeley

• United States
• Higher Education
• 700 & Above Employee

• Disbursements Supervisor

  • Nov 2011 - Sep 2012

  Supervise a staff of six Disbursements Analysts and two Customer Support Reps. in the Disbursements Office with campus wide responsibility for accounts payable, reconciliation, analysis, problem solving and customer support issues. Responsible for providing system support, policy and procedure update, and training to facilitate the processing of approximately 650,000 annual payable transactions and an average of 13,000 customer support inquiries. All using PeopleSoft, as our ERP system, SciQuest, our P2P System and Footprints, as ous help desk system. Total annual disbursements are in excess of $1 billion. Key Achievements Key member of the BearBuy (SciQuest) P2P implementation team. Developed new processes and procedure to align new system protocols. Hired and developed a SciQuest team of analyst to have a seamless transition from PeopleSoft to SciQuest with minimum interruption and process delays. Created and maintain production metrics for both production and customer support. Back up Supervisor for union represented staff of six.



Envestnet | Yodlee

• United States
• Financial Services
• 300 - 400 Employee

• AP/Payroll Supervisor

  • Jul 2008 - Aug 2011

  Full Cycle AP ADP Payroll Management and Processing Purchasing Concur Travel and Expense Management Office Management Oracle 11i and r12 Financial System Lead US payroll processing for 160 employees using ADP PayXpert, while also managing and reconciling international payroll for the United Kingdom branch. Solely prepare and produce ad hoc reports, reconcile bi-monthly payroll and create journal entries. Play key role in managing organization’s “Concur” expense online system and control the T&E for the entire company, consistently pursuing discounted and preferred rates from suppliers to produce critical cost savings during difficult economic period. Control all aspects of A/P and the implementation, testing and training of Oracle 11i, while working in conjunction with FP&A to reclassify entries and ensure budget alignment.



VMware

• United States
• Software Development
• 700 & Above Employee

• Accounts Payable Analyst

  • Aug 2007 - Jul 2008

  -Responsible to the complete analysis and detailed explanations of account variances of the monthly, quarterly, and yearly flux analysis of the income statement and balance sheet accounts. -Responsible for the monthly AP close and reconciliation of the AP Trade and un-invoiced receipt accounts for the US, Japan, Singapore, and India sets of books. -Validation of invoices and outgoing wires -Write and update procedure -Responsible to the complete analysis and detailed explanations of account variances of the monthly, quarterly, and yearly flux analysis of the income statement and balance sheet accounts. -Responsible for the monthly AP close and reconciliation of the AP Trade and un-invoiced receipt accounts for the US, Japan, Singapore, and India sets of books. -Validation of invoices and outgoing wires -Write and update procedure



Longs Drugs

• Retail
• 100 - 200 Employee

• Accounts Payable and Imaging Supervisor

  • Mar 2005 - May 2007

  ·Audit the input to payment process for compliance with corporate policies and procedures ·Maintain supplier master to ensure accuracy ·Prepare review and process year-end 1099 reporting ·Prepare and submit weekly, monthly and quarterly reports of public funds deposits to the local and federal agency ·Recommend and implement best A/P practices ·Process 2 check runs per week ·Work on special projects assigned by the Controller, and CFO ·Prepare weekly reports from downloaded data and submit to proper banking agencies ·Audit expense reports, and prepare and issue payments ·Prepare monthly, and quarterly reports of expenses, and payments issued ·Maintain and reconcile prepaid expenses on a monthly basis ·Maintain and monitor the A/P system tables ·Active participant in the bank’s community committee ·Participated in various cross functional teams analyzing current processes, to improve customer service, and expanded bank related services



F&M Bank

• United States
• Banking
• 200 - 300 Employee

• SR. AP Accountant

  • Mar 2004 - May 2005

  •Audit the input to payment process for compliance with corporate policies and procedures •Maintain supplier master to ensure accuracy and IRS compliance •Prepare review and process year-end 1099 reporting •Prepare and submit weekly, monthly and quarterly reports of public funds deposits to the local and federal agency •Recommend and implement best A/P practices •Process 2 check runs per week •Work on special projects assigned by the Controller, and CFO •Help with the preparation of the annual report •Prepare weekly reports from downloaded data and submit to proper banking agencies •Audit expense reports, and prepare and issue payments •Prepare monthly, and quarterly reports of expenses, and payments issued •Maintain and reconcile prepaid expenses on a monthly basis •Maintain and monitor the A/P system tables •Active participant in the bank’s community involvement, and fundraising efforts with the United Way •Key member of the Bank’s employee activities committee



NetApp

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Accounts Payable Lead

  • Nov 1999 - Jul 2003

  .Assist in the supplier selection, implementation, and training of new AP software ·Review and process ERS payments ·Prepare, review and submit multi-currency payments to our worldwide supplier, and employee base ·Work with the treasury department on the escheatment process. ·Download, review and upload the monthly JP Morgan Chase P-card transactions ·Review monthly supplier statements and resolve past due issues ·Interface with purchasing and receiving to help resolve PO and receiving discrepancies ·Maintained W-9 record files for suppliers on 1099 reporting status ·Prepare, review and process 1099’s, and research B notices if issued ·Analyze and reconcile a subset of GL accounts on a monthly basis ·Maintain employee input metrics for month-end reporting to upper management ·Recommend and implement best A/P practices ·Special handling of fix asset and tax payments for



IKOS Systems

• AP Supervisor

  • 1997 - 1999

   Supervised four A/P full-time employees, producing timely A/P monthly close, accruals, reporting and reconciliation.  Supervised four A/P full-time employees, producing timely A/P monthly close, accruals, reporting and reconciliation.