Eric Faust

Associate Director of Software Engineering at MCG Health
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Contact Information
us****@****om
(386) 825-5501
Location
Seattle, Washington, United States, US
Languages
  • English -

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5.0

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Edward Younskevicius

Eric was a great boss to work for. He clearly cared about both my professional development and my personal well-being, even though he was managing a large number of reports at that time. He strived to make my contributions, and those of my team, visible to higher management, and tried to push for our technical recommendations to improve the codebase and best practices in our organization. I have no doubt that, no matter where Eric goes professionally, he'll continue to take care of his people, empower them to do their jobs well, and therefore deliver lots of value to any organization he's in.

Jason Olsan

Eric is a tremendous manager, focused on both the quality of product shipped and the morale and well being of the employees he manages. He represents developer interests and issues as a champion to the leadership teams above him while also shielding his developers from the ever-shifting currents of planning and vision that can cause a team to flounder. This shepherding allows developers to focus on their primary goal: a quality product. His signature approach is personal involvement without micromanagement ensures that he's aware of the successes and difficulties his teams are experiencing without adding unnecessary effort to keep him apprised of what is getting done. Eric was a pleasure to report to and I look forward to working with him again!

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Credentials

  • Hearst Leadership Development Program
    Harvard Business Publishing Corporate Learning
    Nov, 2020
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 300 - 400 Employee
    • Associate Director of Software Engineering
      • Oct 2021 - Present

    • Software Development Manager
      • Jul 2019 - Nov 2021

      At MCG Health we are making a difference in patient outcomes and improving the care patients receive. Managing two teams of engineers for the products Cite Connectivity Solutions and Care Web QI. Both products are leading the industry in patient care improvement.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Software Engineering Manager
      • Dec 2015 - Mar 2019

      • Managed 2 teams of 6 engineers on each team with team members located on-site, remote, and abroad. Gathered requirements, devised technical design and scope, and led implementations. • Pushed team towards new technologies and implementing enhanced reporting website. Resulted in improving customer retention by 30% and great feedback from engineering leadership. • Improved code stability and implemented new features on website that receives 500K to 1M+ transactions per day from customers and contains over 1 terabyte of SQL Server data. • Met release date on 95%+ of releases by breaking down large tasks into smaller well estimated tasks, documenting the key work to be done, keeping sprints on track, and team motivation. • Prevented major outage and potential loss of $2M by making a failsafe solution which prevented major downtime and preserved company’s largest customer. • Moved product to new reporting platform, boosting both customer satisfaction and sales. • Played a large role in developing company-wide standards around interviews, REST APIs, unit testing, and architecture reviews leading towards better hires and better software development. • Received Circle of Excellence award for providing high level information and solution to a large customer which generated great feedback and satisfaction. As winners of the award we received an exciting trip to Costa Rica. • Gave customers access to patient eligibility and 40 reports, helping customers to improve patient care, increase visibility, and receive higher compensation. • Designed SSO reselling solution with a vendor, generating a $200K contract. Show less

    • United States
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Lead Software Engineer / Manager
      • May 2011 - Dec 2015

      • Managed team of 6 engineers while working as lead software engineer writing and designing code. Split time 50/50 between development and management. • Promoted best practices, code reviews, unit testing, integration testing, git, agile, and scrum. • Worked with several different products including building a successful Point of Care product from scratch. • Developed Point of Care site to receive patient assessments from mobile devices and would instantly notify customers if a patient needed any immediate attention. • Promoted from Senior Software Engineer to Lead / Manager by mentoring and building a strong respect from all engineers in the company, creating a successful and new website, and setting company standards in engineering around code reviews, brown bag sessions, interviewing topics, web security, and best practices. • Improved performance and stability of large application 35%+ by improving nightly ETLs, logging, and refactoring of backend services. • Helped to lead to better coding and development practices, leading to more code reviews and better software across all engineering teams. Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • SDE / LEAD
      • Oct 2010 - May 2011

      • Led a team of 5 engineers to develop a new product known as Xperts using Microsoft Azure. • Designed application around responsive design, consistency, and scalability. Xpert program is now known as Ambassador program. https://ambassadors.microsoft.com/xbox • Guided team in developing program that enabled Xbox owners to support other Xbox owners with questions and help through online chat and receive credits towards Xbox-related icons and status symbols. • Created Xperts chat window to tie into background services that would find Xpert based on positive ratings and previous answers to similar questions, service would then use instant messenger SDK to link the chat to an Xpert online. • Enabled program to save results and survey score to database for reporting and usage, building proof of concept from scratch and releasing first successful prototype. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Web Developer Contract
      • Apr 2010 - Sep 2010

      Built their website to handle all of there scheduling with their clients. Each stage goes through an approval process and updates are emailed appropriately. Technicians and Physicians can be scheduled for each case with conflict resolution. The website is built in ASP.NET C# AJAX and a SQL Server backend. Built their website to handle all of there scheduling with their clients. Each stage goes through an approval process and updates are emailed appropriately. Technicians and Physicians can be scheduled for each case with conflict resolution. The website is built in ASP.NET C# AJAX and a SQL Server backend.

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Sr. Software Developer
      • Feb 2004 - Apr 2010

      Primary developer for all internal and external software. Utilizing .NET MVC, C#, Visual Basic, SQL Server, and ADO.NET. Engineering firm based out of Houston TX that builds heat transfer equipment for large oil and gas operations. NOTABLE ACCOMPLISHMENTS • Build primary engineering library engine that is embedded into multiple applications allowing customers to see how their product would perform in their plants. This helped to increase sales from $20 million a year to over $50 million in 5 years. • Built application to design heat transfer equipment and generating CAD drawings and CNC software used to machine parts • Built applications for estimating and pricing, document control, mechanical ASME software, Tube Layouts, and Heat transfer parallel processing design output • Received Idea award for creating a scaled down version of the heat transfer design program into a tool that sales engineers could use to quickly generate designs for estimating Show less

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Sr. Software Developer
      • Sep 2001 - Jan 2004

      Built invoicing system used during bankruptcy and Risk Management software for stock forecasting. Built invoicing system used during bankruptcy and Risk Management software for stock forecasting.

    • United States
    • Oil and Gas
    • 1 - 100 Employee
    • Sr. Software Developer
      • Jan 1996 - Aug 2001

      As primary developer built the engineering design program to cut down design time by 70%. Created document control program used to improve product workflow by over 50%. As primary developer built the engineering design program to cut down design time by 70%. Created document control program used to improve product workflow by over 50%.

Education

  • University of Houston
    B.S. in Computer Science, Computer Science
    1992 - 1995
  • University of Houston
    Computer Science, Computer Programming, Math
    1992 - 1995

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