Experience

City of St. Anthony Village

• United States
• Government Administration
• 1 - 100 Employee

• Liquor Store Clerk

  • Aug 2022 - Present



Feldmann Imports Mercedes-Benz

• United States
• Retail Motor Vehicles
• 1 - 100 Employee

• Dealer-Trader

  • Jul 2012 - Present



Walker West Music Academy

• United States
• Musicians
• 1 - 100 Employee

• Business Consultant

  • Aug 2020 - Jun 2022



SHIFTOnlineMN

• Pakistan
• Non-profit Organizations

• Business Analyst (AmeriCorps Emergency Response Team)

  • Jun 2021 - Aug 2021



Eden Prairie Nissan

• Eden Prairie, MN

• Dealer Trader

  • Aug 2014 - Nov 2020



Kline Auto World

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Dealer Trader

  • Feb 2015 - Feb 2020



Morrie's Auto Group

• United States
• Retail Motor Vehicles
• 200 - 300 Employee

• Dealer Trader

  • Jun 2016 - Dec 2019



Techadox

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Digital Marketing Consultant

  • Sep 2018 - Oct 2019



Elevate Research

• United States
• Software Development
• 1 - 100 Employee

• Content Marketing Manager

  • Nov 2014 - Sep 2016

  Develop content marketing plan and maintain content marketing schedule.Publish blog posts, social media messaging, and curated industry content.Identify qualified contacts for B2B lead generation.

• Digital Marketing Analyst

  • Sep 2013 - Oct 2014

  Support B2B sales process with digital marketing analysis.Manage social media: LinkedIn (Elevate Research), Facebook (ElevateResearch) & Twitter (@ElevateResearch).



National MS Society, Upper Midwest Chapter

• Greater Minneapolis-St. Paul Area

• Marketing, Research and Data Analyst (Volunteer)

  • Apr 2013 - Apr 2016

  Analyze, report and present survey findings for various departments' projects. Conduct research on fundraising event trends and demographics to shape marketing strategy. Assist marketing department in the creation and maintenance of web content utilizing CONVIO. Assist with new transition to new content management system. Enter new chapter volunteer records utilizing ALTAIR. Analyze, report and present survey findings for various departments' projects. Conduct research on fundraising event trends and demographics to shape marketing strategy. Assist marketing department in the creation and maintenance of web content utilizing CONVIO. Assist with new transition to new content management system. Enter new chapter volunteer records utilizing ALTAIR.



Tennant Company

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Marketing Analyst

  • Mar 2008 - Sep 2013

  Produce spreadsheet reports, and client special requests for data and results utilizing Excel, Access, and SAP's Business Warehouse Develop report deliverable utilizing SAP's (Business Objects) Xcelsius Engage visualization application Deliver qualified secondary-research news-alerts pertaining to Federal Economic Stimulus to National Accounts and Global Marketing team in support of lead generation Produce spreadsheet reports, and client special requests for data and results utilizing Excel, Access, and SAP's Business Warehouse Develop report deliverable utilizing SAP's (Business Objects) Xcelsius Engage visualization application Deliver qualified secondary-research news-alerts pertaining to Federal Economic Stimulus to National Accounts and Global Marketing team in support of lead generation



Friends of the Hennepin County Library

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• President of Northeast Library Chapter

  • Jan 2011 - Oct 2012

  Preside over board meetings and advise on public relations. Maintain open channels of communication with library, Friends of Hennepin County Library, and neighboring Friends chapters. Manage social media: Facebook (FriendsofNortheastLibrary) & Twitter (@NELib_Friends). Preside over board meetings and advise on public relations. Maintain open channels of communication with library, Friends of Hennepin County Library, and neighboring Friends chapters. Manage social media: Facebook (FriendsofNortheastLibrary) & Twitter (@NELib_Friends).



Questar Customer Experience

• Market Research
• 1 - 100 Employee

• Business Analyst

  • Oct 2004 - Feb 2008

  Business Analyst Led collaborative effort with client stakeholders and developers to gather requirements for .NET web reporting application Analyzed design and requirements, and recommended enhancements to .NET web reporting application Developed functional specifications for .NET web reporting application Served as liaison between client stakeholders, team managers, and developers Facilitated design/requirements review with client stakeholders, team managers, and developers Conducted and documented testing outcomes Special Projects Implementation Analyst Led team of technical spec writers to specify 150+ unique data/report deliverables Developed reporting specifications template utilized by delivery teams to specify template report deliverables Documented use-cases in support of database application design Developed overall QA Plan documentation for implementation of new client-project Show less



Target

• United States
• Retail
• 700 & Above Employee

• Assistant to Senior Business Analyst

  • Jun 2004 - Oct 2004

  Queried database to produce deliverable spreadsheet reports, and client special requests for data and results Queried database to produce deliverable spreadsheet reports, and client special requests for data and results



HCG Research, Inc., dba Hill Consulting Group

• Research Associate

  • Aug 2003 - Aug 2003

  Prepared client deliverable, topline and template reports based to secondary research data and content Prepared client deliverable, topline and template reports based to secondary research data and content



General Mills

• United States
• Manufacturing
• 700 & Above Employee

• Consumer Insights Associate

  • Dec 2002 - Mar 2003

  Administered consumer packaged goods benchmark tests; responsibilities included design of study, procurement of tested product, field management, and preparation of topline report Administered consumer packaged goods benchmark tests; responsibilities included design of study, procurement of tested product, field management, and preparation of topline report



MaritzCX

• United States
• Software Development
• 300 - 400 Employee

• Research Manager

  • Jan 1999 - Oct 2002

  Successfully managed team’s complete execution of ongoing, large-scale customer satisfaction study from data collection through preparation of results Designed and maintained detailed project specifications for sampling, data collection, data processing, and reporting Coordinated ongoing and responsive project communication with clients, multiple-office project-team, and field data collection offices Effectively implemented program enhancements such as historical data merge, digital voice recording, and web reporting Developed specifications to create an Access reporting tool to expedite delivery of client special requests for data and results Received perfect Service Quality Evaluation scores from clients Mar., Feb., Jan., 2002; Nov., Aug., 2000. Show less



Dennis and Company Research

• Project Manager

  • Feb 1998 - Dec 1998

  Lead project communication with clients, project-team, and research vendors Coordinated field agencies for mall intercept and product tests Supported project team by developing project schedule, troubleshooting, and effective management of resources Developed, proofed, and edited analysis reports for quantitative studies Lead project communication with clients, project-team, and research vendors Coordinated field agencies for mall intercept and product tests Supported project team by developing project schedule, troubleshooting, and effective management of resources Developed, proofed, and edited analysis reports for quantitative studies



Clickin Research, Inc.

• Project Manager

  • Nov 1996 - Jan 1998

  Managed web quantitative ad-copy and segmentation studies Supported account executive on proposal preparation, survey design, and analysis preparation Produced cross-tabulation data tables in SPSS Managed web quantitative ad-copy and segmentation studies Supported account executive on proposal preparation, survey design, and analysis preparation Produced cross-tabulation data tables in SPSS



Project Research, Inc.

• Project Director

  • Nov 1988 - Nov 1996

  Directed CATI studies with telephone center and field agencies Programmed, proofed, and troubleshot ACS-Query interviewing programs Wrote, QA’d, and edited analysis reports for quantitative and qualitative studies Directed CATI studies with telephone center and field agencies Programmed, proofed, and troubleshot ACS-Query interviewing programs Wrote, QA’d, and edited analysis reports for quantitative and qualitative studies