Experience

Key Way Services

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Relation Agent

  • May 2021 - Present

  - Promoting online trading Platform CAPEX - Customer support & telesales - Updating clients with financial market news and trends. - Maintaining clients on active accounts. - Promoting online trading Platform CAPEX - Customer support & telesales - Updating clients with financial market news and trends. - Maintaining clients on active accounts.



NileVet

• Egypt

• Digital Marketing Specialist

  • Feb 2017 - May 2021

  - Attaining certain and specific goals in generating leads, lead qualification, marketing communication, building brand image and conversion of the leads. -Marketing of digital products such as websites and mobile applications in both ways – Online and Offline. It includes giving ideas for printed materials such as brochures and posters as well as executing online marketing campaigns. - Using Digital Marketing strategies for marketing a product, whether digital or not. This includes online adverts, viral YouTube videos or any online marketing campaign. - Monitoring the performance of campaigns and other marketing efforts, evaluating them and taking proper measures to improve the performance.



Smart Sense Co. LTD

• Egypt
• Market Research
• 100 - 200 Employee

• Market Researcher

  • Nov 2015 - Jan 2017

  * Demonstrate and provide information on promoted products/services . * Create a positive image and lead consumers to use it . * Identify interest and understand customer needs and requirements. * Demonstrate and provide information on promoted products/services . * Create a positive image and lead consumers to use it . * Identify interest and understand customer needs and requirements.



EL kheir Hospital

• Egypt

• Purchase and Inventory Manager

  • Jan 2015 - Oct 2015

  * Devise ways to optimize inventory control procedures. * Record daily deliveries and shipments to reconcile inventory. * Use software to monitor demand and document characteristics of inventory. * Analyze data to anticipate future needs. * Forecast levels of demand for services and products. * Build and maintain good relationships with new and existing suppliers. * Negotiate and agree contracts, monitoring the quality of service provided. * Develop strategies to make sure that cost savings and supplier performance targets are met - or exceeded.



Awlad Ragab

• Egypt
• Retail
• 200 - 300 Employee

• Stock Controller

  • Sep 2013 - Mar 2014

  * Forecast supply and demand to prevent overstocking and running out-of-stock. * Enter purchase details (vendor's information, invoices, and pricing) into internal databases. * Place orders to replenish merchandise as needed. * Track shipments and address any delays. * Oversee the storage of products, particularly fragile items. * Coordinate regular inventory audits. * Liaise with warehouse staff and other internal teams to test products’ quality (status upon delivery and storage conditions). * Keep updated inventory records (including daily shipments).



Chubb

• Insurance
• 700 & Above Employee

• Sales Agent

  • Mar 2013 - Sep 2013

  * Call potential clients to expand their customer base. * Interview prospective clients to get data about their financial resources and discuss existing coverage. * Explain the features of various policies. * Analyze clients’ current insurance policies and suggest additions or changes. * Customize insurance programs to suit individual clients. * Handle policy renewals. * Maintain electronic and paper records. * Help policyholders settle claims. * Call potential clients to expand their customer base. * Interview prospective clients to get data about their financial resources and discuss existing coverage. * Explain the features of various policies. * Analyze clients’ current insurance policies and suggest additions or changes. * Customize insurance programs to suit individual clients. * Handle policy renewals. * Maintain electronic and paper records. * Help policyholders settle claims.



Basu ( Association for developing SMEs )

• Egypt , Mansoura

• Training co-ordinator

  • Jun 2009 - Oct 2010

  Executing projects and training courses in cooperation with many foundations such as Save the children. * Create a training schedule that includes all areas of practice, including commercial and residential security. * Build rapport with trainees and encourage them to develop trust in one another so they can rely on each other in the field. * Onboard new hires and train them in our policies and procedures. * Organize training sessions with customers in 1- and 3-day intensives * Research and evaluate training software programs to automate the administrative functions of the department. * Order training supplies and materials to enhance instruction program .