Niki Silva

Implementation Manager at Closinglock
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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Bio

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Implementation Manager
      • Jul 2023 - Present

    • Customer Success Manager
      • Jan 2023 - Jul 2023

    • United States
    • Software Development
    • 300 - 400 Employee
    • Customer Success Manager
      • Nov 2022 - Dec 2022

    • Senior Digital Fulfillment Specialist
      • Mar 2022 - Nov 2022

      Acted as a liaison between lender clients and title companies by analyzing data, strategizing new workflows, and presenting biweekly updates of progress towards the common goal. I have strengthened my leadership, interpersonal, and problem-solving skills.

    • Digital Fulfillment Specialist
      • Mar 2021 - Mar 2022

      Supported the real estate closing process by directly communicating with title companies to collect digital copies of post-closing documents. This position entailed contact research, portal onboarding, and providing additional technological support.

    • Marketing Partnerships Intern
      • Aug 2018 - Jul 2020

      Aided in the procurement of marketing partnership programs for both film and video game properties by forging a connection between the brand and the title, generating official discussion documents, and scheduling conference calls with all partners and clients. Aided in the procurement of marketing partnership programs for both film and video game properties by forging a connection between the brand and the title, generating official discussion documents, and scheduling conference calls with all partners and clients.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Commercial Real Estate Intern
      • Jun 2018 - Sep 2018

      Supported the maintenance of shopping center properties across California, Colorado, and Nevada by responding to tenant and vendor inquiries, filing invoices, updating workers' compensation insurance, and assisting with additional clerical projects to establish up-to-date organization and efficiency of the office. Supported the maintenance of shopping center properties across California, Colorado, and Nevada by responding to tenant and vendor inquiries, filing invoices, updating workers' compensation insurance, and assisting with additional clerical projects to establish up-to-date organization and efficiency of the office.

Education

  • University of California, Los Angeles
    Bachelor of Arts - BA, Sociology
    2016 - 2020
  • University of Sussex
    2019 - 2019

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