Niki Silva
Implementation Manager at Closinglock- Claim this Profile
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Bio
Experience
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Closinglock
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United States
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Software Development
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1 - 100 Employee
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Implementation Manager
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Jul 2023 - Present
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Customer Success Manager
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Jan 2023 - Jul 2023
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Qualia
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United States
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Software Development
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300 - 400 Employee
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Customer Success Manager
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Nov 2022 - Dec 2022
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Senior Digital Fulfillment Specialist
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Mar 2022 - Nov 2022
Acted as a liaison between lender clients and title companies by analyzing data, strategizing new workflows, and presenting biweekly updates of progress towards the common goal. I have strengthened my leadership, interpersonal, and problem-solving skills.
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Digital Fulfillment Specialist
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Mar 2021 - Mar 2022
Supported the real estate closing process by directly communicating with title companies to collect digital copies of post-closing documents. This position entailed contact research, portal onboarding, and providing additional technological support.
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Allied Global Marketing - Partnerships
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Hollywood, California
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Marketing Partnerships Intern
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Aug 2018 - Jul 2020
Aided in the procurement of marketing partnership programs for both film and video game properties by forging a connection between the brand and the title, generating official discussion documents, and scheduling conference calls with all partners and clients. Aided in the procurement of marketing partnership programs for both film and video game properties by forging a connection between the brand and the title, generating official discussion documents, and scheduling conference calls with all partners and clients.
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Duckett-Wilson Development Company
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United States
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Real Estate
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1 - 100 Employee
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Commercial Real Estate Intern
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Jun 2018 - Sep 2018
Supported the maintenance of shopping center properties across California, Colorado, and Nevada by responding to tenant and vendor inquiries, filing invoices, updating workers' compensation insurance, and assisting with additional clerical projects to establish up-to-date organization and efficiency of the office. Supported the maintenance of shopping center properties across California, Colorado, and Nevada by responding to tenant and vendor inquiries, filing invoices, updating workers' compensation insurance, and assisting with additional clerical projects to establish up-to-date organization and efficiency of the office.
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Education
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University of California, Los Angeles
Bachelor of Arts - BA, Sociology -
University of Sussex