Associate Account Director

• Sep 2023 - Present

Sr. Account Lead

• Jul 2022 - Aug 2023

Responsible in managing the Account Management team to maintain its performance in order to keep the business growth while leading the industries, included:- Lead and mentor the team on his / her specific industry - Be responsible on business target in his / her respective industry- Coordinate and supervise day-to-day activities of Account Managers in my team- Assist my team in issue escalation and risk management- Actively identify business opportunities with existing customers- Work with customers to understand business needs and provide optimum solutions- Manage core client activities and contract upselling / renewal- Work with management in identifying business success factors and risks for existing clients.- Prepare a monthly overview of client activities, revenue forecast, and future plan Show less

Account Lead

• Jan 2021 - Jul 2022

Account Manager

• Apr 2019 - Dec 2020

As Account Manager, my responsibilities included:- Manage our clients’ accounts and make sure we provide an excellent experience for them- Manage and optimize digital marketing campaign and its performance- Working with digital team to set up client’s new campaigns- Collaborate with the different internal teams to create and deliver best-in-class digital marketing campaigns for our client- Liaise with clients to attain an understanding of their changing needs and adapting our approach to their digital campaign- Lead the process of reporting to the client- Analyse client’s business and look for the opportunity to provide more services- Renew client’s account and get feedback to improve our service level Show less

Client Relationship Officer (Lamudi Indonesia)

• Oct 2017 - Mar 2019

Lamudi is a global property portal focusing exclusively on emerging markets, already available in 34 countries in Asia, the Middle East, Africa and Latin America with 850,000+ listings. Lamudi Indonesia has 250,000+ properties online, from 8,000+ clients. Lamudi aspires to help consumers find their perfect home online. Simultaneously Lamudi helps brokers and developers connect to millions of prospective buyers previously beyond their reach. Lamudi Indonesia focuses on providing tailored marketing solutions to Indonesia's largest property developers. Lamudi is part of the Rocket Internet Group of companies (FRA:RKET), the largest incubator of online start ups in the world with headquarters in Berlin, operating a variety of internet business models in over 110 countries, with more than 30,000 employees. Previously successful ventures of Rocket Internet include Lazada, Zalando and HelloFresh. Responsibilities include: • Advising your customers on the best property that matches what they are looking for • Building great relations with your customers • Managing your pipeline and closing deals Show less

Marketing Brand Ambassador

• Jan 2017 - Jun 2017

My responsibilities are ; Establish communications with other businesses partner; Managing event and partnership around Bandung region; Branding through event; Maintain relationship with clients, drivers and riders; Participating in running campaign My responsibilities are ; Establish communications with other businesses partner; Managing event and partnership around Bandung region; Branding through event; Maintain relationship with clients, drivers and riders; Participating in running campaign

Pastry Cook

• Dec 2015 - Jul 2016

My responsibilities are ; Prepare basic items for the a la carte (Crumbles, caramel sauce, chocolate sauce, chiffon cake, etc); Finishing the basic items for the a la carte; Making order based on the requested by the guest; Keep the clealiness in pastry's area; and Assisting the chef to make a product My responsibilities are ; Prepare basic items for the a la carte (Crumbles, caramel sauce, chocolate sauce, chiffon cake, etc); Finishing the basic items for the a la carte; Making order based on the requested by the guest; Keep the clealiness in pastry's area; and Assisting the chef to make a product