Experience

Rochester Housing Authority

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Office Clerk III - Public Housing

  • Apr 2022 - Oct 2022

  Facilitating communication RHA Staff and residents. Processing resident payments and papework. Coordinating with vendors and services. Record keeping and archival organization.

• Office Clerk III - IT Special Projects Clerk

  • Sep 2021 - Apr 2022

  Rochester, New York, United States Manages and coordinates various projects within the Rochester Housing Authority as well as Monroe County. Schedules and serves as scribe for meetings and conferences. Maintains and assists in auditing expense workbooks and logs. Processes quotes and invoices from vendors.



Maximus

• United States
• Government Administration
• 700 & Above Employee

• ECF PIA Reviewer

  • May 2021 - Aug 2021

  Conducted reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, basic maintenance of internal connections, and managed internal broadband services and equipment received for eligibility based on guidelines provided Processed invoices for discounts on equipment and services according to Program guidelines Communicated with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to… Show more Conducted reviews of applications submitted by schools and libraries for discounts for internet access, internal connections, basic maintenance of internal connections, and managed internal broadband services and equipment received for eligibility based on guidelines provided Processed invoices for discounts on equipment and services according to Program guidelines Communicated with applicants through email, E-Rate Systems and by telephone to obtain the required documentation required to process applications Utilized desktop procedures, checklists and other documentation to process applications and invoices according to Program rules and guidelines Performed quality reviews of applications and invoices when required to ensure accuracy Escalated issues and questions as they arise when processing Program documents Show less



JOHN L NORRIS ADDICTION TREATMENT CENTER

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Office Assistant

  • Nov 2019 - Jan 2020

  Answered phones and relayed information about the facility's treatment program to visitors and patients. Fulfilled secretarial duties by transferring calls between staff members, faxing relevant documentation, and greeting visitors. Regularly maintained and ordered the facility's stock of office supplies for both staff members and patients. Maintained the standards set by HIPPA (Health Insurance Portability and Accountability Act) when handling sensitive information.



Relin, Goldstein & Crane LLP

• United States
• Law Practice
• 1 - 100 Employee

• Collections Specialist

  • Sep 2018 - Nov 2019

  Rochester, New York Area Working with the accounting department to reconcile bank statements using PCLaw software. Entering up to 150 debtor payments into the Hubbard debt collection software per day. Performing day to day office functions such as printing, scanning and assisting other workers with their duties when capable.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Colllections Specialist

  • Apr 2018 - Sep 2018

  Rochester, New York Area Working with the accounting department to reconcile bank statements using PCLaw software. Entering up to 150 debtor payments into the Hubbard debt collection software per day. Performing day to day office functions such as printing, scanning and assisting other workers with their duties when capable.



Excellus BCBS

• Data Entry Clerk

  • Oct 2017 - Dec 2017

  165 Court St, Rochester, NY 14647 Interfaced with Excellus Medicare Sales representatives to ensure timely processing of Medicare enrollment applications within 24 hours of receipt. Included data entry of up to 60 applications per day into the Medicare Cavulus CRM system and submissions to Medicare Enrollment through an internal Medicare Inquiries database. Tracked all submissions by rep in Excel spreadsheets.



Integrity PM, Inc

• Bookkeeper

  • Apr 2017 - Aug 2017

  Rochester, New York Area I was responsible for maintaining the financial integrity of Integrity PM, Inc, through keeping accurate records, reconciling accounts and assisting property owners with any issue they may need help with.



Finger Lakes Ddso

• United States
• Accounting
• 1 - 100 Employee

• Data Entry Clerk

  • Jul 2016 - Nov 2016

  Rochester, New York Area Inputted sensitive financial information into the State Financial System (S.F.S) Stored and maintained processed paper copies into a filing system for later retrieval and cross referencing. Reported missing documents and any incorrect or conflicting information found while entering information.



Napier Enterprises LLC

• United States
• Real Estate

• Bookkeeper

  • 2015 - 2015

  Rochester, New York Area Utilized Rent Manager program to process rent payments, invoices, account statements and other financial statements. Compiled reports to show statistics, such as cash receipts and expenditures, accounts payable and receivable and other items pertinent to operations of business. Assisted costumers with accessing their accounts and answered both general and directed inquiries.



RubyLaw

• United States
• Software Development
• 1 - 100 Employee

• Files Clerk

  • 2011 - 2011

  Greater New York City Area Answered telephones, directed calls and took messages. Recorded, copied and sorted file records of office activities, business transactions and other activities. Operated scanners, facsimile machines, voice mail systems and personal computers. Maintained and updated filing, inventory, mailing and database systems, either manually or using a computer.