Experience

Escambia County Supervisor of Elections Office

• United States
• Government Administration
• 1 - 100 Employee

• Voter Services Coordinator

  • Oct 2019 - Present

  Develop, implement and update office procedures as they relate to the Voter Services department. Interpret federal and state election laws related to voter registration and elections. Oversee the recruitment, selection and training of select seasonal staff. Manage the county call center during early voting and Election Day. Represent the elections office as a subject matter expert on voter registration topics. Work with the Florida Division of Elections to research and resolve concerns regarding citizen’s eligibility to vote. Show less



Florida Department of Revenue

• Pensacola, Florida

• Revenue Specialist II

  • Feb 2019 - Oct 2019

  Member of the Payment Processing and Fund Distribution Team. Researching and resolving payment exceptions in the Child Support Program. Member of the Payment Processing and Fund Distribution Team. Researching and resolving payment exceptions in the Child Support Program.



Navy Federal Credit Union

• United States
• Financial Services
• 700 & Above Employee

• Member Services Representative

  • Feb 2018 - Oct 2018

  MSR in the credit card division of the contact center. Provided excellent member service and one-call resolution to meet the needs of the members. Researched member account discrepancies and counseled members on best strategies to resolve their concerns about their accounts. Prepared and distributed meeting minutes for our team meetings. MSR in the credit card division of the contact center. Provided excellent member service and one-call resolution to meet the needs of the members. Researched member account discrepancies and counseled members on best strategies to resolve their concerns about their accounts. Prepared and distributed meeting minutes for our team meetings.



Osceola County Supervisor of Elections

• Special Projects Manager

  • Feb 2009 - Sep 2017

  Oversight of candidate services and election workers; Website design and maintenance utilizing a content management system and coordination with web-host; Staffing of early voting and election day polling locations; Assisted elected Supervisor of Elections with correspondence, presentations and report preparation; Managed special projects and assignments. Oversight of candidate services and election workers; Website design and maintenance utilizing a content management system and coordination with web-host; Staffing of early voting and election day polling locations; Assisted elected Supervisor of Elections with correspondence, presentations and report preparation; Managed special projects and assignments.



MRN Construction

• St Cloud, Florida, United States

• Office Manager

  • Feb 2006 - Nov 2008

  Accounts receivable, accounts payable and payroll using QuickBooks; Office Management; Contract Management; General human resources. Accounts receivable, accounts payable and payroll using QuickBooks; Office Management; Contract Management; General human resources.



Ranger Building Services, Inc.

• Kissimmee, Florida, United States

• Administrator

  • Sep 1996 - Feb 2006

  Provided administrative support to the owner; Contract Administration; Coordination of vendor files including Insurance, Notices, Lien Releases; Billing using AIA Documents and Internal billing formats; Accounts Payable, Payroll and Accounts Receivable using QuickBooks; Human Resources from position descriptions through hiring, on-boarding and performance evaluations; Office Management including equipment purchases and facility maintenance. Provided administrative support to the owner; Contract Administration; Coordination of vendor files including Insurance, Notices, Lien Releases; Billing using AIA Documents and Internal billing formats; Accounts Payable, Payroll and Accounts Receivable using QuickBooks; Human Resources from position descriptions through hiring, on-boarding and performance evaluations; Office Management including equipment purchases and facility maintenance.



Central Florida Chapter American Red Cross

• Kissimmee, FL

• Director, Retired Senior Volunteer Program - RSVP

  • Jan 1987 - Jul 1995

  Volunteer recruitment, placement, retention and recognition; Coordination with community agencies to develop and staff volunteer positions throughout Osceola County; Development of annual budget; Annual preparation of federal grant application; Quarterly reporting of grant application goals and objectives; Development of a transportation plan for volunteers without transportation. Cross trained in many American Red Cross services including disaster services and service to military families to aide clients Show less