Paul Collins
Chief Risk Officer (CRO) at WARWICK CREDIT UNION LTD- Claim this Profile
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Bio
Krissie Jones
Paul is an authentic, values led Executive. He leads large teams with care to deliver results. Paul has deep banking knowledge, having worked in Retail and Business Banking for over 20+ years across several states of Australia. Everyone who has worked with PC has been inspired by his approach and genuine focus on people and customers.
Wayne Atkinson
Paul, PC, is one of the most genuine leaders and peers I have ever had the pleasure to work for and along side. His ability to hold a room with his inspirational thoughts was always impressive. He also has the ability to lift a group with his smile and natural leadership style. I personally recommend PC for any role or opportunity he may desire as he will only deliver amazing results and engaged teams.
Krissie Jones
Paul is an authentic, values led Executive. He leads large teams with care to deliver results. Paul has deep banking knowledge, having worked in Retail and Business Banking for over 20+ years across several states of Australia. Everyone who has worked with PC has been inspired by his approach and genuine focus on people and customers.
Wayne Atkinson
Paul, PC, is one of the most genuine leaders and peers I have ever had the pleasure to work for and along side. His ability to hold a room with his inspirational thoughts was always impressive. He also has the ability to lift a group with his smile and natural leadership style. I personally recommend PC for any role or opportunity he may desire as he will only deliver amazing results and engaged teams.
Krissie Jones
Paul is an authentic, values led Executive. He leads large teams with care to deliver results. Paul has deep banking knowledge, having worked in Retail and Business Banking for over 20+ years across several states of Australia. Everyone who has worked with PC has been inspired by his approach and genuine focus on people and customers.
Wayne Atkinson
Paul, PC, is one of the most genuine leaders and peers I have ever had the pleasure to work for and along side. His ability to hold a room with his inspirational thoughts was always impressive. He also has the ability to lift a group with his smile and natural leadership style. I personally recommend PC for any role or opportunity he may desire as he will only deliver amazing results and engaged teams.
Krissie Jones
Paul is an authentic, values led Executive. He leads large teams with care to deliver results. Paul has deep banking knowledge, having worked in Retail and Business Banking for over 20+ years across several states of Australia. Everyone who has worked with PC has been inspired by his approach and genuine focus on people and customers.
Wayne Atkinson
Paul, PC, is one of the most genuine leaders and peers I have ever had the pleasure to work for and along side. His ability to hold a room with his inspirational thoughts was always impressive. He also has the ability to lift a group with his smile and natural leadership style. I personally recommend PC for any role or opportunity he may desire as he will only deliver amazing results and engaged teams.
Experience
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Warwick Credit Union
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Australia
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Banking
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1 - 100 Employee
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Chief Risk Officer (CRO)
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Jul 2022 - Present
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NAB
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Australia
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Banking
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700 & Above Employee
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General Manager - Retail Banking Queensland
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Oct 2016 - Dec 2020
Accountable and responsible for the leadership of the National Australia Bank Retail Banking network across Queensland. Comprising eleven local area markets and 165 branches, the role focused on leading our 896 full time equivalent people to meet and exceed the financial needs of our customers.
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General Manager - Retail Banking Western Australia (Secondment)
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Jun 2016 - Oct 2016
Accountable and responsible for the leadership of the National Australia Bank Retail Banking network in Western Australia. This secondment opportunity provided the opportunity to lead a wide and geographic diverse branch network of 74 outlets and 352 full time equivalent people.
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Program Director - Customer Advocacy Board
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Jan 2016 - Jun 2016
Accountable to the Customer Advocacy Board in growing advocacy in our customer segments through coordinating and driving the actions that arise from the Board to improve the overall experience for our customers. Supporting the delivery of the Net Promoter Score system through out the enterprise to bring the voice of the customer to life in our decision making and business activities.
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State General Manager NAB Business Victoria and Tasmania
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Nov 2014 - Jan 2016
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Retail General Manager - Victoria West and Tasmania
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Sep 2011 - Nov 2014
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Head of Prevention NAB Resolve
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Jul 2010 - Sep 2011
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Head of Retail Banking
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Jun 2007 - Jul 2010
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Various roles
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Jan 1994 - Jun 2007
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Education
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1998 - 2003
University of Southern Queensland
MBA, Leadership -
1989 - 1994
University of Southern Queensland
Bachelor of Business, Professional Accounting -
2005 -
FINSIA
Fellow -
1983 - 1985
Darling Downs Insititute of Advanced Education
Associate Diploma in Electrical Engineering, Electrical engineering -
Australian Institute of Company Directors
Graduate -
FINSIA
Professional Banking Fundamentals
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