Sayyed Mohammed Shifan

IT Support / Project Coordinator at Darwish Interserve Facility Management
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Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA
Languages
  • English Full professional proficiency
  • Hindi Professional working proficiency
  • Kannada Native or bilingual proficiency

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Credentials

  • Instagram Marketing Fundamentals
    Great Learning
    Dec, 2020
    - Nov, 2024
  • Getting started with Digital Marketing
    upGrad
    Nov, 2020
    - Nov, 2024
  • Certificate of Energy Literacy
    Energy Swaraj Foundation
    Aug, 2020
    - Nov, 2024

Experience

    • Qatar
    • Facilities Services
    • 100 - 200 Employee
    • IT Support / Project Coordinator
      • Dec 2021 - Present

    • India
    • E-Learning Providers
    • 1 - 100 Employee
    • IT Support Engineer
      • Oct 2020 - Sep 2021

      ▪︎Providing technical support across the company ▪︎Responding in a timely manner to issues and request ▪︎Responding to client IT support requests ▪︎Setting up accounts for new user. ▪︎Manage customer relationship data ▪︎Monitoring and suggesting the useful changes that can be implemented in company website ▪︎Supporting training programs, workshops and seminars ▪︎Tracking and managing work records. ▪︎Providing technical support across the company ▪︎Responding in a timely manner to issues and request ▪︎Responding to client IT support requests ▪︎Setting up accounts for new user. ▪︎Manage customer relationship data ▪︎Monitoring and suggesting the useful changes that can be implemented in company website ▪︎Supporting training programs, workshops and seminars ▪︎Tracking and managing work records.

    • Business Development Intern
      • Jul 2020 - Sep 2020

      ▪ B2B and B2C Marketing ▪ Work on sales ▪ Approching, Managing and Converting leads ▪ Handling and Educating the clients about the product ▪ Contacting potential clients via e-mail to establish rapport ▪ B2B and B2C Marketing ▪ Work on sales ▪ Approching, Managing and Converting leads ▪ Handling and Educating the clients about the product ▪ Contacting potential clients via e-mail to establish rapport

  • DataQueue Systems
    • Mangaluru, Karnataka, India
    • System Analyst Intern
      • Jun 2020 - Aug 2020

      Translate client requirements into highly specified project briefs Keep up to date with technical and industry developments. Examine existing IT systems and business models. Analyse systems requirements. Undertake product development. Translate client requirements into highly specified project briefs Keep up to date with technical and industry developments. Examine existing IT systems and business models. Analyse systems requirements. Undertake product development.

Education

  • P A College of Engineering, MANGALORE
    Bachelor of Engineering - BE, Computer Science
    2016 - 2020
  • Carmel Convent Pre-University college
    Pre-University, PCMC
    2014 - 2016
  • Infant Jesus English Medium School
    10th Grade, 75.04%
    2013 - 2014

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