Experience

Applied Software

• United States
• Software Development
• 100 - 200 Employee

• Strategic Account Manager

  • May 2021 - 2 years 8 months

  Focused on Manufacturing Applications: • Throughput, Cycle Time, and Bottleneck Analysis • Capacity Planning & Schedule Analysis • Lean Transformation • Six Sigma Initiatives • Facility Layout and Expansion • Supply Chain and Inventory Optimization • Competitive Planning & New Product Introduction • Service Level Improvement • Cost Reduction • Continuous Process Improvement



Salesforce

• United States
• Software Development
• 700 & Above Employee

• Account Executive, Manufacturing

  • Apr 2020 - May 2021



Autodesk

• United States
• Software Development
• 700 & Above Employee

• Territory Account Sales Executive

  • Apr 2018 - Apr 2020

  Remote Autodesk helps people imagine, design, and make a better world. We are a global leader in 3D design, engineering, and entertainment software. Autodesk provides its customers with the power to solve their business, design, and environmental challenges. Make anything!



EDGE - Global Technology Solutions

• United States
• Construction
• 1 - 100 Employee

• Director of Customer Success

  • Jun 2017 - Apr 2018

  Rochester, New York Area



Sandvik

• Sweden
• Mining
• 700 & Above Employee

• Account Manager

  • Mar 2016 - Jun 2017

  Remote Managed the North East United States for TDM Systems, Inc. Focused on Tool Life Cycle Management solutions for the metal cutting industry with accountability for direct and indirect sales. Built a top-performing team of Partners dedicated to the overall success of the business.



Autodesk

• United States
• Software Development
• 700 & Above Employee

• Global Services Solutions Executive

  • Feb 2014 - Mar 2016

  Remote Responsible for the sale of consulting services to over 30 enterprise clients. Built pre-sales consulting presentation collateral and documents that included estimates, proposals, scopes of work, and service agreements. Owned the negotiation of key terms and conditions governing each client engagement.

• Enterprise Account Support Manager

  • Nov 2011 - Feb 2014

  Remote Managed Enterprise Account Support Contracts serving as the single point of contact. Acted as a champion and advocate of customer's interests, continually escalating client issues to the appropriate internal stakeholders to expedite resolution. Delivered successful levels of client service and support to secure 100% renewal and a 100 NPS across all clients.