Chanel Ray, CSM

Associate Technical Program Manager at Supernatural
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles, California, United States, US
Languages
  • English Native or bilingual proficiency
  • Spanish Limited working proficiency

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Jade Sloane

I had the pleasure of being Chanel's manager during my time with DISH Network. From day one, I could tell Chanel was a stand-out employee. She was a natural leader and mentor among her peers, and I ended up promoting her after just a short few months of being her manager. Every project I gave Chanel she would make her own, and completely run with it. Her creativity and personality came through in everything that she did, and she truly made our whole team stronger for it.

Lily Rose

If you are looking for a charismatic leader, look no further- Chanel embodies all of those characteristics and more. I hired Chanel as a Client Services Associate at Total Woman Gym and Spa, a high end health and fitness facility. In my time as Chanel’s manager, I saw her quickly become a leader among her peers. She developed her team members, created and implemented procedures, and inspired a highly productive environment. Chanel’s positive attitude and high energy is refreshing and compelling. She was invaluable to my team and I’m sure she would be to any company that was lucky enough to employ her.

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Credentials

  • Characteristics of a Great Scrum Master
    LinkedIn
    Aug, 2022
    - Nov, 2024
  • Be an Inclusive Organization People Won't Leave
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Creating a Communications Strategy
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Learning Program Management
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Organizational Learning and Development
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Program Management Foundations
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Project Management Foundations: Requirements
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • The Value of Employee Resource Groups
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Certified ScrumMaster® (CSM®)
    Scrum Alliance
    Sep, 2022
    - Nov, 2024

Experience

    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Associate Technical Program Manager
      • Oct 2022 - Present

    • Recruiting Coordinator / Talent Sourcer
      • Mar 2021 - Oct 2022

      Supernatural is the premiere virtual reality fitness app on the Oculus Quest. It combines your favorite music, the world’s most inspiring landscapes, and motivating fitness coaches to provide you with the most unique, exhilarating and enjoyable way to workout at home, on your schedule.

    • United States
    • Technology, Information and Media
    • 1 - 100 Employee
    • Member
      • Jun 2022 - Present

      Hue is a platform built to advocate change by amplifying voices of color working in marketing, increasing our visibility, and paving a path for us all to rise. Hue is a platform built to advocate change by amplifying voices of color working in marketing, increasing our visibility, and paving a path for us all to rise.

    • United States
    • Broadcast Media Production and Distribution
    • Founder, Lead Content Creator & Podcast Host
      • Apr 2018 - Present

      Nothin’ but net on hoops talk & analysis!Produce enticing, timely content for my personal, online sports website- "Deeper than stats"- blending my love of the game of basketball with the passions of othersThought provoking articles and podcast episodes meant to connect sports fans and the untapped audience of those unsure of their sports “fandom” merging individual passions with the beauty and inclusivity of sports to demonstrate the common ground (specifically in the sport of basketball)Connect with my audience via social media, monitor posts on Twitter, Facebook, and Instagram, as well as utilize SEO tactics to build a larger, more diverse audience Stay on top of current sports news trends, research topics, as well as develop self- generated ideas for contentProven knowledge of rules/regulations of the NBA, NCAA, NFL, and MLBGenerated national & notable recognition from trusted journalists/organizations leading to current mentorship within the ESPN organization- assisting lead producers and talent with content creation on various ESPNLA Radio shows

    • United States
    • Advertising Services
    • 200 - 300 Employee
    • Compliance Specialist
      • Jun 2018 - Mar 2021

      Streamline the on-boarding process for new employees of our third party contractors including major retailers such as AT&T and DirecTVCoach, educate, and guide members of the field- answer all incoming questions and concerns with a sense of urgency- demonstrating strong and effective communication skills on a daily basisCollaborate with other departments (Customer Service, IT, Legal) to increase efficiency in resolution turnaround times as well as maintain strong organizational skillsAssist legal team with background check appeals and assess overall risk management Run training and development calls to increase knowledge and visibility of correct compliance protocolMaintain safety/ privacy of sensitive information and documentationKeen ability to quickly establish reliable, trusting working relationships in order to help push revenue and help maintain a successful business environmentUtilize v-lookup and pivot tables for daily reporting, spreadsheet development High usage/ proficiency of Microsoft OfficeTeam Leader of the Lead Enrichment Tiger Team for Amazon Key for Business3x MVP, Most Enriched, & Most Converted Leads to Sales to help boost overall company revenue during COVID-19

    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Client Services Associate
      • Jan 2018 - Jun 2018

    • Founder/Writer/Editor
      • Oct 2014 - Apr 2018

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Operations Associate
      • Jul 2017 - Nov 2017

      - Project coordination and execution for the Education, Business, and Implementation Teams- Assist with scheduling needs for the President/ administrative work for the team - Assist with project management and logistics/operations coordination - Work directly with the students- both juniors and seniors in high school of all backgrounds, sexual orientations, etc. to help get them set up with the necessary tools to align each individual with the company and apprenticeship that best suits their passions, wants, needs, and skill sets- Assist with creative writing, outreach, and communication to apprentices, businesses, and school/district officials for the non-profit organization as a whole

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Lead Trainer/Recruiter
      • Jan 2017 - Jul 2017

      -Restructured, led, and coached a 15-20 member Central Recruiting Screening Team in a fast paced, ever changing environment to help drive rapid growth and sales for the company-Utilized Applicant Tracking Systems such as iCIMS, Oracle, ADP, Indeed, Career Builder, etc. for full-cycle recruiting, hiring, and on-boarding of new team members both internally and remotely-Hired and fully trained 10+ new Central Screeners, established an entirely new culture within the work environment, customized training programs from the ground up while fine tuning guidelines- building on managerial experience in both low and high pressure daily situations Enhanced the on-boarding process, effective team building exercises, and report writing-Key contributor on a 5-person, hand selected marketing team to help launch a one of a kind technician fleet merger w/Samsung from the ground up- from social media marketing, corporate/agency recruiting, customer service, sales, and extensive research

    • Recruiter
      • Apr 2016 - Jan 2017

      - Responsible for filling Satellite TV Technician positions in the Southeast and South-Central regions of the U.S.- Conduct daily phone screens and schedule interviews with a diverse array of candidates using top notch communication, analytical, interpersonal, as well as written skills to find the proper fit for the various positions available- Two-Time Employee of the Month (June 2016 & Jan. 2017)

    • Contributing Writer
      • Sep 2014 - Sep 2015

      -Generate buzz-worthy online articles for all amongst the California State University, Northridge stratosphere and beyond to enjoy with top to bottom eye catching stats and spot on detail to compliment topics ranging from professional to amateur sports -Generated 5+ articles on the NBA, WNBA, and NFL that were published on the online site/ university app-Experience as a co-writer on press releases as well as various marketing on campus for the online newspaper -Generate buzz-worthy online articles for all amongst the California State University, Northridge stratosphere and beyond to enjoy with top to bottom eye catching stats and spot on detail to compliment topics ranging from professional to amateur sports -Generated 5+ articles on the NBA, WNBA, and NFL that were published on the online site/ university app-Experience as a co-writer on press releases as well as various marketing on campus for the online newspaper

    • Contributing Sports Writer
      • May 2014 - Aug 2014

      • Online summer internship writing sports articles with a female slant and perspective in order to keep readers engaged • Online summer internship writing sports articles with a female slant and perspective in order to keep readers engaged

    • United States
    • Sporting Goods
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2013 - Jan 2014

      • Responsible for providing face-to-face customer services to clients of locally owned sporting goods manufacturing company• Provided additional customer services over the telephone and via email• Performed general office duties including filing, completing warranties and billing • Responsible for providing face-to-face customer services to clients of locally owned sporting goods manufacturing company• Provided additional customer services over the telephone and via email• Performed general office duties including filing, completing warranties and billing

    • United States
    • Retail
    • 700 & Above Employee
    • Guest Service Trainer
      • Nov 2010 - Sep 2013

      • Responsible for training all new employees in Guest Services protocol for major national retailer • Provided customer service and guest returns at a busy national retail establishment• Demonstrated strong planning and quality control skills to create an efficient work environment • Drive product and Red Card promotional sales • Employee of the Month (July 2013) • Responsible for training all new employees in Guest Services protocol for major national retailer • Provided customer service and guest returns at a busy national retail establishment• Demonstrated strong planning and quality control skills to create an efficient work environment • Drive product and Red Card promotional sales • Employee of the Month (July 2013)

Education

  • California State University-Northridge
    Bachelor of Arts (B.A.), Communication Studies
    2014 - 2015
  • Thousand Oaks High School
    High School Diploma, College Prep
    2006 - 2010

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