Kalle Wahlström

PMO Lead at Wihuri Oy
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Contact Information
us****@****om
(386) 825-5501
Location
Vantaa, Uusimaa, Finland, FI

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Credentials

  • Basic Customer Service Quiz
    LiveChat - customer service software
    Jul, 2017
    - Nov, 2024

Experience

  • Wihuri Oy
    • Finland
    • Wholesale
    • 1 - 100 Employee
    • PMO Lead
      • Sep 2023 - Present

    • Project Manager
      • Jun 2021 - Present

  • Wihuri Metro-tukku
    • Finland
    • Wholesale
    • 100 - 200 Employee
    • Business Development Manager
      • Oct 2020 - Jun 2021

      My interesting tasks at the moment are:- Development and management of customer master data management- Customers, customer relationship management models and lifecycle management- CRM system development and ownership- Development of customer service solutions and processes- Development of marketing automation- Requirements definition and management of agile development projects- Leading external consulting teams- Management and development of common solutions for industries- Development of digital services and tools Show less

    • Sales Business Development
      • Jan 2018 - Sep 2020

      Business development tasks.- Management of the development project for the customer service functions of the new logistics center, transition and start-up of the functions- Marketing automation implementation project- Development of the consumer customer registration process- Development and management of customer master data management- Leading the customer register team- CRM system development and ownership- Management of agile development projects- Leading external consulting teams- Development of digital services and tools Show less

  • Wihuri Oy Aarnio
    • Sales Development Manager
      • Jan 2016 - Dec 2017

      I led the customer masterdata management process and development.My calendar is filled with these:- Development of the customer acquisition process- Deployment and implementation of a CRM system- API solutions and user interface development- Development of digital sales tools- Management and implementation of sales development projects

    • Billing Manager
      • Dec 2012 - Jan 2016

      I was team leader of the invoicing function. I developed new functions for the invoicing process and I took care of the fluency our thousands of customer`s invoicing service.My calendar was filled of these things:- Team leadership- Implementing strategies- Customer relations - Training lessons for our clients

    • Billing Specialist
      • Oct 2011 - Nov 2012

      I was specislist of the invoicing process which included many different invoicing types. I took care of invoices in the right time for the all our customers.

  • Insinööritoimisto Granlund Oy
    • Helsinki Area, Finland
    • Billing Specialist
      • Jan 2011 - Sep 2011

  • TDC Song
    • Billing Assistant
      • Mar 2002 - Mar 2006

Education

  • Validia Business institute
    Vocational Qualification in Business and Administration / Study prog. information management
    1999 - 2000

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