District Manager

• May 2021 - Present

Leading accounts in Georgia and Alabama Leading accounts in Georgia and Alabama

EVS Operations Manager - Floyd Medical Center

• Aug 2020 - May 2021

Leading the 2nd and 3rd shifts, as well as several medical office buildings, in cleaning and sanitizing. We respond to all requests from hospital staff and patients with an Outrageous Sense of Urgency!! Leading the 2nd and 3rd shifts, as well as several medical office buildings, in cleaning and sanitizing. We respond to all requests from hospital staff and patients with an Outrageous Sense of Urgency!!

Site Manager

• Aug 2018 - Aug 2020

Leading a team of 57 to provide The Ultimate Customer Experience in industrial cleaning to Mount Vernon Mills in Trion Georgia. Leading a team of 57 to provide The Ultimate Customer Experience in industrial cleaning to Mount Vernon Mills in Trion Georgia.

Operations Manager

• Jan 2017 - Aug 2018

Hired to start-up and grow a new Furniture Medic franchise division for a large ServiceMaster. Sales, on-site quoting of cost of repairs, submitting comprehensive quotes to insurance adjusters, repairing furniture, and building a team. Hired to start-up and grow a new Furniture Medic franchise division for a large ServiceMaster. Sales, on-site quoting of cost of repairs, submitting comprehensive quotes to insurance adjusters, repairing furniture, and building a team.

Assistant General Manager

• Jul 2016 - Jan 2017

Assisted in the management of all aspects of store operations including sales, performance management, and inventory management. Assisted in the management of all aspects of store operations including sales, performance management, and inventory management.

Masters in Human Resource Management Graduate Student

• Jul 2015 - Jun 2016

I had a great couple of years living closer to my mother. After she passed my wife and I decided to move back to the great state of Georgia where I enrolled in graduate school to complete a Masters in Human Resource Management. Together with my MBA, the MHRM has rounded out my business, leadership, and management knowledge. I had a great couple of years living closer to my mother. After she passed my wife and I decided to move back to the great state of Georgia where I enrolled in graduate school to complete a Masters in Human Resource Management. Together with my MBA, the MHRM has rounded out my business, leadership, and management knowledge.

Licensed Realtor

• Jan 2014 - Jul 2015

During my Air Force career I bought and sold a home at nearly every location I was stationed. I learned many things about buying and selling residential real estate and wanted to help others with their transactions. As a Realtor, I had the pleasure of assisting many first time home buyers and sellers as well as many military members. During my Air Force career I bought and sold a home at nearly every location I was stationed. I learned many things about buying and selling residential real estate and wanted to help others with their transactions. As a Realtor, I had the pleasure of assisting many first time home buyers and sellers as well as many military members.

• Mar 2013 - Dec 2013

After a year and a half in the branch operations manager position, I was asked to apply for a position on the newly created area manager team. It was a great team that made progress to building a stronger company. Military division of MidCountry Bank. Managed and provided overall direction for retail loan production offices with a combined loan portfolio of $41.9 million. Recruited and hired managers and team members, handled employee relations issues, evaluated individual performance, and resolved performance deficiencies. Oversaw customer relations activities, including instilling a culture of exceptional customer service that resulted in increased referral business.• Trained branch managers and team members on business development activities; 40% travel• Increased area debt protection sales by 18% in six months• Coached Fort Stewart Branch to achieve lowest loan application error rate in the company• Company closed retail banking operations and laid off employees Show less

• Sep 2011 - Mar 2013

We all know that family is important and when my mother was getting to a certain point in her life, I made the decision to move closer to her. It was the closest I've lived to her since entering the Air Force. The military connection, their desire for someone to manage a team of financial service representatives and conduct business development activities made it a perfect fit. Directed operations in a retail loan production office with a portfolio in excess of $23 million. Created environment of teamwork, enthusiasm, and dedication to customer satisfaction. Oversaw branch-wide compliance with banking regulations, industry standards, and policies. Resolved customer service issues. • Made personnel changes that replaced under-performing financial services representative and assistant manager with highly-qualified and productive candidates• Discovered two programs (petty cash and referral gift cards) that were non-compliant with bank policies and procedures – immediately took steps to bring both programs into full compliance• 50% of time spent on outside sales; recruited numerous new referral merchants who consistently referred customers to the branch. Conducted relationship building with military leadership Show less

Owner and CPO (Chief Possibilities Officer)

• Feb 2007 - Sep 2011

Franchisee of The Entrepreneur's Source. Franchise Consulting - bringing buyers together with franchises that meets their needs. Utilized a variety of techniques (e.g., networking, direct marketing, cold calling, webinars, trade shows, advertising) to recruit franchise clients. Assessed candidates, matched them with appropriate franchise opportunities and led them through an educational process exploring franchises. Also coached both new franchisees and existing small business owners in strategic business planning, marketing, budgeting, and developing key performance indicators (KPIs) to track progress toward established business goals. • Successfully led individuals to invest in and operate their own franchise businesses (several were multi-unit franchise owners) • Negotiated a very challenging franchise resale between two parties who were equally inflexible • Conducted business coaching to small businesses in order to increase their bottom line and help them remember why they became business owners. • Closed my business to move closer to aging mother. Show less

Volunteer - Leadership Team Member

• Mar 2008 - Mar 2011

With a passion for career coaching, Crossroads was a perfect fit for me to help others in their career transition. Johnson Ferry Baptist Church has a group of volunteers committed to helping the under-employed as well as the unemployed. • Conducted resume reviews and one-on-one mock interviewing sessions with job seekers • Managed the Industry Guide and Yahoo! Group programs • Planning team member for career fair co-sponsored with the Georgia Department of Labor With a passion for career coaching, Crossroads was a perfect fit for me to help others in their career transition. Johnson Ferry Baptist Church has a group of volunteers committed to helping the under-employed as well as the unemployed. • Conducted resume reviews and one-on-one mock interviewing sessions with job seekers • Managed the Industry Guide and Yahoo! Group programs • Planning team member for career fair co-sponsored with the Georgia Department of Labor

Recruiter

• Oct 2005 - Feb 2007

Executed a direct-marketing recruiting strategy that included email campaigns, job board sourcing, website leads, job fairs, referrals from existing candidates, and presentations to military installations in the Southeast. • Sourced more than 1000 candidate names and generated company billings in excess of $330,000 • Succeeded in filling specialized management consultant position with highly-qualified Air Force officer Executed a direct-marketing recruiting strategy that included email campaigns, job board sourcing, website leads, job fairs, referrals from existing candidates, and presentations to military installations in the Southeast. • Sourced more than 1000 candidate names and generated company billings in excess of $330,000 • Succeeded in filling specialized management consultant position with highly-qualified Air Force officer

• Sep 2003 - Oct 2005

Directly supervised 10 instructors in comprehensive 21-week electronic systems course. Managed instructor training, student tracking and reporting, and course, classroom, and instructor scheduling. • Ranked #1 out of 30 supervisors in the unit• Counseled 350 students annually on performance, career progression, motivation, and standards• Led huge revision of Ground Electronics Course; oversaw 250+ hours of curriculum development• Completed academic instructor school and 180-hour technical training teaching practicum Show less

• Sep 2000 - Aug 2003

Established new district recruiting office in Watertown, Connecticut. Led recruiters in six offices throughout Connecticut to meet accession requirements for the U.S. Air Force. • Ranked #1 district in New England second year of operation• Consistently exceeded recruiting goals