Experience

Gardenia Bakeries (Philippines), Inc.

• Philippines
• Manufacturing
• 200 - 300 Employee

• Business Analyst

  • Feb 2023 - Present



Rockwell Land Corporation

• Philippines
• Real Estate
• 700 & Above Employee

• Information Technology Business Analyst

  • Jan 2022 - Jan 2023

  - Initializes project kick-off meetings and analyzation.- Setup detailed requirements gathering meetings.- Creates a project proposal on how the app or system will work through Functional Design Document for each project.- Seeks project acceptance or sign-off.- Performs application testing after the development.- Produces user manuals and conduct user trainings.- Crafts digital brochures to market the newly created app. - Assists the developers on executing MySQL scripts.- Creates user interfaces.- Provides support for the existing in-house applications.- Helps automate manual processes with the use of Google Script and Google Data Studio. Show less

• Senior Information Technology Support

  • Feb 2018 - Dec 2021

  - Provided first-level support for the malls’ POS machines, cinemas, mall plasma TVs, video walls, outdoor digital advertisements, and free Wi-Fi.- Design and planning of backbone connection cabling.Basic configuration and deployment of network switches.- On-line cinema ticketing system monitoring and troubleshooting.- Ensures that the employees are able to connect to the network and access corporate applications.- Attends to the employees' computer, network, and printer issues. - Provides employees secured access to the in-house applications and network connections such as corporate wi-fis and VPN. - Handling of the creation of user accounts through Active Directory and Google Admin.- Ensures that the retail tenants are compliant with IT requirements. Maintains an active communication with the store managers, IT personnel, contractors and system providers.- Sending retail tenants warning, penalty and other memos. - Maintains the team’s dashboard, shared drives and inventory. Show less



I3 eCampus Systems, Inc.

• System Analyst

  • Jul 2017 - Jan 2018

  Presentation, data gathering, design and planning, quality assurance, implementation, user training, project overview, maintenance. Presentation, data gathering, design and planning, quality assurance, implementation, user training, project overview, maintenance.