Jean Stollenwerk Freeman, MBA, SPHR, SHRM-SCP

Human Resources Contractor - Talent Acquisition and Development at Assistive Opportunities
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Na Lee-Kim

Jean is an excellent HR rep! She is professional, caring, and an excellent communicator. She is thorough in her vetting of potential candidates which makes it much easier for the hiring manager. I know she has saved us countless hours by bringing in only the most qualified candidates.

Stephen Bowen

Jean provided timely and detailed HR support to a diverse field sales team that was spread out across the country. Jean always made me feel part of the company team even though I was in a remote field office and away from day to day HQ activities. I appreciated Jean's ability to keep us up to date on required HR training while adding her own humor and humility to training sessions.

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Credentials

  • Senior Professional in Human Resources® (SPHR®) Certification
    HR Certification Institute - HRCI
    Dec, 2016
    - Nov, 2024
  • SHRM-SCP
    SHRM
    Dec, 2015
    - Nov, 2024
  • SPHR
    HR Certification Institute - HRCI
    Jun, 2013
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Human Resources Contractor - Talent Acquisition and Development
      • Apr 2022 - Present

    • United States
    • Financial Services
    • 700 & Above Employee
    • AVP - Human Resources, HR Business Partner
      • Apr 2017 - Mar 2022

      • Advised leaders, increasing employee engagement scores YOY resulting in 12-point climb to 88%. • Reduced attrition of qualified talent to 8% for 2021, below the 18% industry benchmark. • Transitioned employee exit interviews from point-in-time survey into systematic comparative data tracking and reporting on key drivers, to identify gaps and opportunities. • Analyzed key data points for change, provide reasons driving trends, offered solutions to senior leaders. • Implemented new operation model and change management strategy for Business Consulting team. Collaborated with leaders on messaging stages for change champions and the blockers. • Coached leaders for job classification review, evaluation, and recommendations prior to meeting with legal. • Developed communication timeline, message talking points, and FAQs for department restructuring. • Guided leaders to address poor performance and take meaningful action in a timely manner resulted in good turnover and improve morale and performance standards. • Improved team communication and collaboration by leveraging DISC and New Leader Team Assimilation.

    • United States
    • Semiconductor Manufacturing
    • 1 - 100 Employee
    • HR Generalist (Business Partner)
      • Apr 2013 - Feb 2017

      • Supported over 160 employees in addition to 30 expatriate employees on site and in field sales offices in Business Divisions (Sales, R&NPD Engineering, QC/QA, Plant Engineering, and General Administration Departments) with Talent Acquisition & Workforce Planning, Performance Management, Employee Relations, Training, Job Analysis, Compensation, & Compliance, Policies, Interactive Dialogue, Leave Administration • Reduced agency use by direct recruiting that resulted in long term hires & avoided $350K in fees • Developed practices and procedures to increase speed of processing and consistent outcome. Result: 3-4 hour projects reduced to 45 minutes or less • Coached managers through employee relations issues and reduced company liability through prevention. • Led teams from five business groups to collaborate and determine a single recruiting process. Developed and launched Ultipro’s Recruiting ATS. Result: Eliminated paper process and increased transparency • Presented and proposed solutions to executive team and senior leaders by utilizing metrics and analysis • Developed and delivered training programs for executives, management and employees: performance management, goal setting, harassment prevention, code of conduct/ethics, employee feedback, handling difficult conversations, delivering regular feedback, interviewing. Developed efficient one-sheet training • Analyzed, prepared and submitted compensation data for Radford and Towers Watson • Supported EAR and ITAR production and compliance.

  • Jean Freeman
    • San Diego, CA
    • Human Resources Consultant
      • Feb 2009 - 2014

      • Designed talent acquisition and on-boarding program: reduced turnover and reduced short term attrition. • Identified value of role for team members for future career plans. This resulted in 43% increase of employee referrals of high performing team members. • Review and update handbooks, policies and employee communication materials • Performed job analysis: created job description database and job manual for various positions • Coached workers to improve written communication style and interpersonal interactions with colleagues • Advised owners regarding employee relations concerns and management training • On-going recruiting, employee training, and payroll management

    • Human Resources Professional (Benefits, Payroll, Specialist)
      • Apr 2012 - Mar 2013

      • Facilitate all aspects of benefits administration for multi-state employees (medical, dental, vision, Cobra, life & ADD insurance, Leave of Absence, etc.) Communicate with carriers and employees • Processed payroll (Population 500+ ees) utilizing ADP Workforce Now, Time & Attendance, HRB • Reconcile invoices and created new spreadsheets to increase accuracy and reduce redundancy • Review and update employee handbook • Revise job descriptions and recruit staff • Facilitate all aspects of benefits administration for multi-state employees (medical, dental, vision, Cobra, life & ADD insurance, Leave of Absence, etc.) Communicate with carriers and employees • Processed payroll (Population 500+ ees) utilizing ADP Workforce Now, Time & Attendance, HRB • Reconcile invoices and created new spreadsheets to increase accuracy and reduce redundancy • Review and update employee handbook • Revise job descriptions and recruit staff

    • United States
    • Government Administration
    • 700 & Above Employee
    • Crew Leader - TEMPORARY for 2010 US Census
      • Apr 2010 - Aug 2010

      • Temporary position leading, training, delegating assignments to enumerators • Maintained daily production reports, QC interviews conducted by enumerators • Investigated locations that were reported as difficult or problems • Motivated and coached employees on methods of production and perspective • Maintained an organized and productive work area. • Temporary position leading, training, delegating assignments to enumerators • Maintained daily production reports, QC interviews conducted by enumerators • Investigated locations that were reported as difficult or problems • Motivated and coached employees on methods of production and perspective • Maintained an organized and productive work area.

    • Canada
    • Wireless Services
    • 700 & Above Employee
    • Senior Employment Advisor
      • Oct 2004 - Jan 2009

      • Developed and successfully maintained a cohesive full-cycle recruiting program with hiring teams • Fostered a positive work environment for the employee experience with cooperation of management team • Collaborated with management to retain key employees that were at-risk and developed succession plans • Identified and facilitated training opportunities for management and employee development • Proposed strategic recommendations to management with analysis demonstrating smarter worker cost allocation and performance options. • Conducted unbiased investigations and follow-up on employee complaints and concerns • Led campaign for Radford to expand industry-specific job profiles and accurate compensation data by enlisting and banding rival hi-tech companies • Managed benefits, broker negotiation and plan changes, PTO tracking, PDL & FMLA coordination • Maintained HRIS, 401k contribution reporting, United Way campaigns, employee on-boarding • Made recommendations to management regarding headcount cost and performance options • Negotiated vendor costs resulting in $36K savings for the fiscal year • Facilitated immigration paperwork for visas and green card applications

    • United States
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Contractor, HR Generalist, Recruiter, Safety Consultant
      • Feb 2003 - Apr 2005

      • Performed safety inspections of work sites throughout So. California and presented evaluation reports • Identified areas of improvement and proposed recommendations to executive team • Provided HR services in the areas of recruiting, employee relations, performance management & compensation • Performed safety inspections of work sites throughout So. California and presented evaluation reports • Identified areas of improvement and proposed recommendations to executive team • Provided HR services in the areas of recruiting, employee relations, performance management & compensation

    • Canada
    • Real Estate
    • 700 & Above Employee
    • Human Resources Generalist - (Temporary role during HR director's LOA)
      • 2002 - 2003

      • Provided expertise to Corporate office plus 3 division offices in CA • Administered Benefits: Health, dental, vision, EAP, 401K, AD&D, FSA, FMLA, LOA, PTO, Workers’ Comp • Increased participation by 25% of ee population by effectively communicating rewards of FSA program • Interfaced with executive and management team to create an effective and proactive working environment • Improved HR department efficiency by setting up HR public access folders for employees • Determined training needs and set up training programs: benefits, financial, risk management and safety • Performed biweekly payroll allocation to various business groups and projects for finance department • Adapted payroll accrual process to ensure accuracy and cut down processing time by one work day • Employee Relations: counseling, career planning, mediating with management, disciplinary action plan

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